Alvin F. Alburo

**-*** ****** ******** *****. Champaca St., Brgy.Sauyo

Mindanao Ave., Quezon City

Mobile: +63 932-***-**** / +63 923-***-**** / 0922.7744470

Email: acqg6v@r.postjobfree.com

Professional Experience:

BPO Global Payment

June 8, 2015 up to present

Designation: IT Support

Accomplishments:

- To assist end users for computer problem in both HW/SW’s issues.

Emsavvil Law Office / UICI Company / Creative ClientServe Call Center

Up to present

Designation:IT Support (Freelancer)

Accomplishments:

- Performed to assist end user client for computer problems in both hardware / software issues.

- Formatting computer and installation of software’s, backup document and files from server.

- Managing webhosting such as add-on email accounts, and reset email password including the Active

Directory Server for additional network account and reset client password.

- Responsible for monitoring and communicating (Philwebhosting.net) webhosting site thru email for any

company email concerned.

- Performed other duties that may assign.

Datacare System Corp. / StratNet Philippines Corp. / iPlus Intelligent Network Inc. Agencies

(Affiliated Servicing of HP and IBM Lenovo Philippines)

May 29, 2004 – January 5, 2014

United Laboratories, Inc. – UNILAB I.T Project Base / Consultant

Designation: Technical PC Support

Accomplishments:

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- Performed1 level technical PC support for end-user IT related problem, computer maintenance and

diagnostic repair unit of HP/IBM Lenovo product such as desktop, laptop and printers with or without

warranty for hardware/software and peripherals. Including imaging Desktop/Laptop Unit.

- Setting up and configuring new desktop/laptops clients, performed backup/restored client document files,

configured company email such as Lotus Notes/Outlook Email, Configured Network Profile, making of CAT5

network cabling if necessary and remote desktop client.

- Responsible for Installation and configuration of application such as Microsoft Windows2K/XP/Vista/Win7,

Microsoft Office 2K/XP/2003/2007, Accounting Software such as Citrix OneWorld/SAP Client an d ensuring

security patches and updates applied in both OS and Antivirus.

- Performed other UNILAB IT collaboration such as UCC/UFAME Project, UNILAB Network Depot Site Visit

Project, Smartphones Device email support and assigned for Unilab KP/OPCOM support for any computer

related problem.

Almanzah Trading Establishment – Kingdom of Saudi Arabia

August 1, 2000 – September 30 2002

Designation: Computer Technician

Accomplishments:

- Perform computer maintenance hardware / software / Network LAN Cabling of our company clients and

diagnostic / repair of computer units peripherals reported as malfunctioning or defective.

- In-charge in technical assembly, configuration and installation of products being purchased by our

customers including software installations.

- Assist technical problem of customers includes field work services.

- Perform other duties that may assign.

Billex Development Corporation (Group of Companies)

January 12, 1998 – May 13, 2000

Designation: M.I.S Technical Support

Accomplishments:

- Assist end-user in providing solutions to hardware problems, software installation such as Microsoft

Windows, Microsoft Office, Accounting Software and other utility programs.

- Responsible for daily back-up Network database, Network LAN Cabling for additional workstation and

monthly preventive maintenance of computers.

- Perform in dealing with supplier for the specs IT requirements.

- Perform monitoring service repair for our other site company.

Standard Marking System Philippines

August 1, 1995 – April 30, 1997

Designation: Computer Technician

RV Computer Circuit Service

February 1, 1995 – July 15, 1995

Designation: Computer Technician

Educational Background:

Asian College of Science and Technology a formerly A.I.E - Philippines

Vocational Graduate - DLT – Computer Technician

June 11, 1992 – October 21, 1994

Ramon Magsaysay (Cubao) High School - Philippines

High School Diploma

March 31, 1992

Cubao Elementary School - Philippines

March 29, 1988

Technical Training and Certification:

EDUPro Inc. Philippines (www.eduproinc.com) EDUPro Inc. Philippines (www.eduproinc.com)

Interconnection Cisco Network Devices (CCNA) Microsoft Windows 7 Client

Certificate of Completion Certificate of Completion

April 12 – 16, 2004 March 13, 20, 27, 2010

Computer Network Career and Training Computer Network Career and Training

PC Networking and Administration Linux Server System Administration

Certificate of Completion Certificate of Completion

May 26, 2003 – June 13, 2003 June 14, 2003 – July 19, 2003

Personal Information:

Civil Status: Married

Date of Birth: April 6, 1975

Religion: Christian

Nationality: Filipino

Languages: English & Filipino

Passport No.: EB9765607

Can drive light vehicle (Philippines Driving License No.: N04-07-023292).

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