CYNTHIA OXNER
**** ******* ****, ******, ***** 77338 C: 281-***-**** acqfpm@r.postjobfree.com
Summary
Results-oriented with diverse background in management and customer service. Dedicated to providing excellent customer service .I have hands on experience from the various positions I have held over my career. I have worked the front office to selling life insurance. I did all the promotion for the theater. I contacted and set up all aspects of the promotions from contacting vendors, arranging arrival of product and personnel to ensure promotion was a success. Highly-motivated community service professional skilled at networking, media outreach and relationship development. Flexible and versatile team player who maintains a sense of humor under pressure.
Administration Security Officer Current to Current Covenant Security Houston, TX
Responsible for security of the Halliburton administration building and daycare.
Sales -Cashier 02/2014 to 02/2014
Compass - Eurest Houston, Tx
Responsible for friendly customer service to all patrons of the cafe. Required to provide accurate sales transactions and maintain balanced cash drawer. Required to maintain clean and stocked service area for our patrons.
Customer Service - Sales 07/2013 to 02/2014
Raceway Humble, TX
Responsible to provide friendly customer service to all the patrons. Required to maintain clean store and handle customer issues that may arise per company policy. Responsible for safe and lotto audit at end of shift. Display set up for
all new items in store. Checked in all incoming inventory
Assistant Manager 12/2012 to 09/2013
ShowBiz Cinemas Kingwood, TX
This company was merged with Starplex Cinemas and Movie Tavern until December of 2012. The company was split at this time into three different companies. My duties included opening and closing the theater. Greeting the customers and handling any issues that may arise during the scheduled shift. Recruited, trained and supervised [Number] new staff members each year. I did all the HR paperwork, evaluations and corrective action. I was required to do handle inventory
control and money audits which included the safe and deposits. I handled all promotions for new movies.Solicited contributions and participation from local businesses to promote and improve community events and
activities.Collaborated with community leaders, organizations and public agencies to promote the organizations community service programs.Monitored program budgets and costs to verify expenses were within budget parameters.
Assistant Manager 08/2010 to 12/2012 Starplex Cinemas Kingwood Corpus Christi, TX
Company was bought out in December 2013 by Showbiz Cinemas. My duties were the same. Moved back to Houston. Responsible for day to day operations
Sales - server /bartender 07/2005 to 08/2009
Movie Tavern Corpus Christi, TX
Provided friendly customer service, ensured orders were accurate and financial transactions were correct Moved to Corpus Christi
Advanced Animal Control Officer 07/2001 to 02/2008
Harris County Veterinary Public Health Houston, TX
Time maintenance job. Required to run citizen complaints and resolve by county and state law. Assisted law enforcement officers when needed. Wrote citations for state and county law violations and was required to appear in court for each citation. Entered all animals into the computer system.Assisted in all county disaster drills and helped get Port Arthur Animal Control back online after hurricane Rita. Assisted in public vaccine clinics.
Education
1984
Nimitz High School Houston, Tx, US
Nimitz High School 1984 Houston, Tx, Harris
Skills
Customer Service, Receptionist, Retail Sales, Sales, Inventory, Cash, Auditing, Loss Prevention, Ordering, Point Of
Sale, Pos, Terminations, Account Reconciliations, Cash Handling, Filing, Inspections, Inventory Control, Invoice, Life
Insurance, New Hire Orientation, Order Processing, Personnel Records, Recruiting, Scheduling, Staff Training