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Customer Service Assistant

Location:
Newport News, VA
Posted:
June 25, 2015

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Resume:

Jillian Kay Jones

Cell: 757-***-**** ** Beacsondale Lane, Newport News, VA

acqfib@r.postjobfree.com

LinkedIn: www.linkedin.com/in/jilliankjones/

Career Objective: To be an enthusiastic, caring, effective, productive and encouraging person in any opportunity that presents itself.

Education and Course Work:

- BS in Family Consumer Science from Bridgewater College on May 17th, 2014

Experience:

Playtime Learning Center Assistant/Co-Lead and Lead August 2014-Present

Assisted and Co managed 2 year old classroom

Lead elementary age kids in group activites

Daily face to face and written interaction with parents, teachers and office staff

Recording and documenting behavior, injuries and procedures in the classroom

Managed and documented class count daily

Organized and developed effective and appropriate activities and songs for each classroom.

Parkview Baptist Church Intern June 2013- August 2014

I planned and organized and directed a weekly Wednesday night fun bible study for children between 4 years old to 5th grade.

Prepared a name and logo for the summer children program

Prepared activities and lessons matching the summer theme

Director, administrator, planner and organizer for Sports Camp

Leaderships Team Member that organized, constructed, operated Vacation Bible School.

Lead, Planned and directed Opening Ceremony, Closing ceremony, Music Station

Developed power points, schedules and presentations for students to preform and audience to follow by.

Organized and Directed Children’s Sunday

Summer Leadership Team for the Peninsula Baptist Association June 2010- August 2013

Organizing and running summer sports camps for children age 4 till 6th grade.

organized, and lead work camp worship service and evening activities for teens

oral communication between staff and parents

participated in personal development activities

Night Manager /Switchboard operator at Bridgewater College August 2010- April 2014

Supervised Kline Campus Center

Assisted the Assistant Director of Student activities

Answered and provided directions to any question, comments or concerns about Bridgewater College and/or the Campus.

Operated sound board (answered phone calls and directed and/or answered callers question in a timely, orderly and effective manner).

Eagle Production Crew Member January 2011-May 2014

Organize school events

Prepare Advertisement for school events

Participate in planning events

Assisting Production Director

Running and managing back stage crew

Communicated between Event Planners, Head Director, Co-members, students, Vendor and Entertainers

Resident Advisor August 2012- December 2013

Communicated and interacted with residents, Area Coordinator’s and Resident Life staff

Engaging in active conversation with peers

Planning and organized Community builders and social events

One on one interaction with residents, staff and faculty

Managing Residential Meetings

Oversee operations and safety of campus apartments

Arie Sales Associate June 2010-August 2010

Interaction with customers

Assist customers with their needs and wants in a timely, orderly and effective fashion.

Organized, stocked, recorded, item inventory.

Rang up and presented customers with sales and advertisements.

Ensure that the customer had the best shopping experience in our store.

Other Skills/ Experiences:

Operating Microsoft Office, Word, Excel, PowerPoint, Publisher and Outlook and Access

Letter writing/resume writing/research writing

Documenting and entering numbers and data

Computer Science Class (learned shortcuts, basics and details of different operating systems)

Prepare/Create/ display and print flyers and legal

Basic computer skills-typing, searching internet, folder making, downloading, transferring files, email uploaded and downloads and email writing.

Google Docs

Volunteer work:

Fashion Show Assistant director/ wardrobe coordinator/backstage coordinator/Set-up and Tear down team member and Leader

Vacation bible school assistant

Vacation bible school music leader for 3 years

Vacation bible school worship rally leader

Youth representative on Nominating committee at Temple Baptist church

Youth council member at Temple Baptist Church for 2 consecutive years.

Assisted with children Sunday school

Afternoon activity leader at Mennowods Retirement home in Newport News, VA

After School reading/ book buddy at Wilber Pence Elementary in Harrisonburg, VA.



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