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Customer Service Office

Location:
Washington, DC
Posted:
June 25, 2015

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Resume:

Jon F. Caudle

**** ********* ****, ********, ******** 20109 202-***-**** acqfdo@r.postjobfree.com

Dear Recruiting Manager:

I am very interested in the Administrative position in your company. I hereby submit my application based on my set of skills, qualifications and experience on this particular field. In the past five years, working in Corporate Services at the University Research Co., LLC (URC), I have gained knowledge and transferable skills that have allowed providing a first-rate class customer service support to Senior Management, all Sr. Vice Presidents, and all Technical Divisions at my current employer. This entails, among many other tasks, supply and inventory management, marketing and sales team administrative support, securing and maintaining vendor and service partner relationships, and related services. As part of my job description, I have successfully developed an outstanding customer service skills and exceptional interpersonal and communication skills. I have also developed solid multitasking approach when promptly dealing with multiple deadlines, priorities, under constant pressure to meet deadlines.

I have also demonstrated proficiency in all core office administration functions, including procurement, document preparation, internal/external communications, data and records management, meeting scheduling, and task prioritization. In addition, I have experience on Capitol Hill working for two Senators and dealing with constituents on a daily basis, both of which require extra attention to the “people management” side of business. In short, I can manage the office without supervision, juggle multiple tasks effectively, and maintain confidentiality with highly sensitive materials and matters

Delivering top tier service to my customers and colleagues has been the cornerstone of my career. Being a Corporate Services Coordinator allows you to access full knowledge of the internal processes of an organization; compels you to excel at establishing and maintaining effective work relationship with not only customers, but also with all levels of management, coworkers, and private contractors.

I’m currently in search of new professional challenges and am excited to enhance my current set of skills. I work diligently to provide excellence in all my professional endeavors and have earned a reputation for my integrity, initiative, results-driven work ethic, and innate leadership.

I respectfully request that my application is considered for the above-cited position and would welcome an opportunity for an interview in order to have the chance to learn more about the position that I am truly interested.

Sincerely,

Jon Caudle

Jon F. Caudle

7769 Gateshead Lane Manassas, VA 20109 Home: 202-***-**** Email: acqfdo@r.postjobfree.com

Professional Profile

I am a seasoned Administrative Assistant with the ability to manage multiple tasks in a fast past work environment. My professional experience includes working in the non-profit sector, government contractors and with various Senators on Capitol Hill. My qualifications include exceptional versatility and adaptability, dedication and drive as a hard-working individual and superlative communication and team-building skills.

Work Experience

University Research Co., LLC

Human Resource Assistant June 2010 - Present

Post job vacancies designated on advertising venues.

Coordinate pre-employment drug screening and background verifications for candidates.

Monitors the job application portal and routes and sorts job applications; conducts initial screen of applications for suitability; maintains the integrity of application files.

Administers and maintains the transportation allowance program, including administration of WMATA's Smart Benefits program, and assisting with administration of parking benefits.

Provide department telephone coverage; handle inquiries on routine matters and refers complex and issue specific matters to the appropriate staff for handling.

Provide administrative support to the department to include reviewing and prioritizing mail, shredding, filing, purchasing office supplies, preparing invoices and expense reports for approval, and handling building deliveries.

Prepare and proofread correspondence and reports.

Maintain department leave calendar.

Coordinates meeting logistics, such as room reservations, catering requests, and audio/visual requests.

Process updates to employee records (e.g., status changes, address and name changes).

Office Assistant/Receptionist April 2008 - June 2010

General administrative support such as ordering supplies, maintaining office files, and organizing company meetings.

Acting as the main point of contact for all vendors.

Negotiate vendor contracts related to office needs.

Provide department telephone coverage.

Structuring and maintaining office, project and contract files.

Assist the Staff Accountant in A/P & A/R and payroll processing activities.

Assisting with recruiting efforts.

Serve as the "Go to" person for all matters concerning office administration.

Maintain orderly, clean, and stocked office dining area.

PhaMarcus Leasing

Office Manager January 2006 – April 2008

Assisted leasing consultants with showing of rental property.

Mail sorting, date stamping and distributed all office mail.

Establish and maintain relationships with outside vendors and carriers.

Office supply ordering.

Maintain operation of all printers, copiers and faxes.

Meeting room scheduling.

Provide telephone support to the front office.

ACDI/VOCA

Logistics Officier August 1998 – September 2006

Coordinated travel arrangements for all staff to include visa requirements when needed.

Assisted in obtaining bids for goods and services and rates for shipping and storage.

Issued purchase orders for approved project purchases.

Compiled procurement and purchasing paperwork for review.

Retained records of all procurement purchases.

Maintained database which tracked details related to cargo shipments including proposed rates for budgets.

Proposal Production Coordinator

Monitored release of all RFPs/RFAs and amendments for USAID, USDA and World Bank proposals.

Tracked subscriptions for new business opportunities.

Developed meeting binders for regional division staff.

Maintained library of electronic and hardcopy proposals submitted to USAID, USDA and World Bank.

Manage all mail and delivery services.

Proposal Production Assistant

Performed photocopying and binding of all proposal volumes.

Coordinated proposals for all request for camera-ready documents.

Handled all internal and external shipments.

Maintained library of electronic and hardcopy proposals.

Coordinated meetings for President and Vice-President.

Office Clerk

Coordinate logistics for meetings and annual conferences.

Provided direction and supervision for 2 office clerks.

Train new employees on office equipment and procedures.

Process checks requisitions for accounts payable invoices.

Order office supplies and maintain inventory.

Update and maintain volunteer database.

Distributed incoming mail, parking passes and metro cards.

Senator Christopher Bond (R-MO)

Staff Assistant June 1991 – November 1998

Escorted Senator Bond to public speaking engagements.

Processed all incoming and outgoing legal documents.

Provided telephone support to the front office.

Database management of all constituents.

Maintained office inventory and storage room.

Senator John Heinz (R-PA)

Staff Assistant April 1987 – June 1991

Provided telephone support to the front office.

Greeted and assisted all constituents.

Database management of all constituents.

Processed all incoming and outgoing mail.

U.S. Senate Federal Credit Union November 1985 – April 1987

Bank Teller

Processing financial transaction, including deposits, withdrawals, and transfers.

Provided excellent member services.

Education

Dunbar Senior High School, Diploma

Washington, D.C. 2001

September 1982- June 1985

Bell Business School, Certificate

Washington, D.C. 20001

July 1985 – November 1985

Skills

Proficient in the use of Microsoft word, excel, access and other software.



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