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Customer Service Quality

Location:
Montgomery, AL
Salary:
10.00-11.00
Posted:
June 25, 2015

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Resume:

SHAQUONIA

*** ******* ***** *******

Detail-oriented student with strong technical skills and the ability to learn concepts quickly.

SUMMARY

HIGHLIGHTS

EXPERIENCE

**/**** ** **/****

**/*013 to 08/2013

06/2012 to 08/2012

EDUCATION

2010

ASKEW, Montgomery, AL 36117 C: 706-***-**** acqfc7@r.postjobfree.com

Cash handling accuracy Superior communication skills

Inventory control procedures Cheerful and energetic

Loss prevention Effective team player

Organized Superior organization skills

Time management Dependable and reliable

Excellent multi-tasker Metal working ability

Strong communication skills Quality inspection professional

Assistant Manager

Family Dollar - Montgomery, AL

Exchanged returned merchandise for customers quickly and

efficiently. Recommended and helped customers select merchandise based on

their needs. Confirmed that appropriate changes were made to resolve

customers' problems. Exercises sound judgment in issuing credits and making

exceptions to customer policies to maintain high levels of customer

satisfaction. Informed customers about sales and promotions in a friendly and

engaging manner. Trained new employees on company customer service

policies and service level standards.

Assembly Line

MAU/Mobis - Lagrange, GA

Adjusted machine feed and speed if machine malfunctioned. Helped achieve

company goals by supporting production workers. Maintained proper stock

levels on a line. Developed production tracking and quality control systems,

analyzing production, quality control, maintenance and other operational

reports, to detect production problems. Inspected finished products for quality

and adherence to customer specifications. Monitored and adjusted production

processes or equipment for quality and productivity. Planned and laid out work

to meet production and schedule requirements. Started up and shut down

processing equipment. Set up and operated production equipment in

accordance with current good manufacturing practices and standard

operating procedures.

Driving Cars/ Undercoat

Malone staffing/ GAPS - Lagrange, GA

Adjusted machine feed and speed if machine malfunctioned. Changed

equipment over to new product. Helped achieve company goals by supporting

production workers. Maintained proper stock levels on a line. Developed

production tracking and quality control systems, analyzing production, quality

control, maintenance and other operational reports, to detect production

problems. Drafted a timescale for all jobs. Monitored and adjusted production

processes or equipment for quality and productivity. Monitored the production

processes and adjusted schedules. Responsible for setting minimum standards

and providing technical guidance and support for design, installation, operation

and maintenance of mechanical systems used in the process. Set up and

operated production equipment in accordance with current good

manufacturing practices and standard operating procedures.

Lagrange, GA

High School Diploma: Diploma

2015

Lanett High School - Lanett, AL

Member of Science Club, Highest Average Math Academic Achievement

Award

Still Attending College: Forensic Chemistry

Alabama State University - Montgomery, AL

2.8 GPA, Coursework in Forensics, and Member of Forensic Club



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