Kelly A. Staggs

*** ***** ******* **** 901-***-****

Cordova, TN 38018 acqf85@r.postjobfree.com

EDUCATION

Master of Business Administration (MBA) - August 2002

Christian Brothers University, Memphis, TN Major: Management Information Systems (MIS) and Finance

Bachelor of Business Administration (BBA) - May 1997

The University of Memphis - Memphis, TN Major: Management Information Systems (MIS)

CERTIFICATIONS

Project Management Professional (PMP): Expected completion: Fall 2015

PROFESSIONAL ACCOMPLISHMENTS

Promoted 5 times in 11 years within FedEx’s IT organization, after proving leadership, project management, and technical expertise on many of the enterprise’s largest initiatives. These projects required managing matrixed teams of >30 professionals across multiple areas of IT, Business, and Operations. These performance and leadership-based career advancements included promotion to the direct-report Advisor to the VP of IT Enterprise Architecture Design, as well as to the Director of IT Business Solutions Architecture.

Selected by executive management to be the Principal Project Manager and Technical Architect Advisor of a top 5 CIO-mandated strategic project consisting of a cross-functional team of 35+ technical contributors representing 4 VP and 6+ Director areas. The 3-year project implemented an end-to-end solution of hardware, software, and processes for creating a more consistent technical infrastructure environment for the entire enterprise.

Served as Senior Enterprise Architect to design complex end-to-end systems based on business and technical requirements. This required being the liaison between application development, including programmers, systems analysts and the various Technology Focus Areas (hardware, OS, network, QA etc.) Responsibilities include addressing the system design and architecture, technical feasibility, financial requirements, and operational support needs.

Was responsible for leading all technical projects for 5 managers and approximately 70 staff. One project consisted of leading the analysis, vendor selection, design and approval of $3.25M third-party software testing solution, as well as all necessary infrastructure. Other major efforts included implementations/major enhancements for CRM and EDW.

Spent 5+ years on company-wide effort to integrate technical and business processes of corporate acquisitions’ (companies now known as FedEx Ground, FedEx Freight, FedEx Kinkos, etc.) into the enterprise infrastructure. This included being responsible for extensive analysis of current state vs. desired state; business and technical feasibility; financial planning; scoping and re-engineering of many business processes; capacity planning for scalability and technical governance.

After one year, was promoted to Technical Standards Assurance department at the Navy Personnel Command which has the responsibility to serve as an oversight committee and authoritative source to all 6 teams (60+ individuals) regarding technical standards established for all deliverables to external systems (e.g. business process models, functional process data tools, and functional requirements documents for new or enhanced systems, etc.).

For four years, chaired the weekly IT Operations Capital Review Meeting for the organization’s VP. This responsibility included coordinating all preparation of meeting participants and agenda; providing VP with summary and technical recommendations as they related to the IT requests being presented; and completion of all follow up items with Corporate Finance; Legal; and other IT departments as necessary.

Evaluated hardware and software configurations to determine optimal system performance, as well as overall technical feasibility for client/server applications. Participated in design reviews to analyze system data flows, impact of interfaces with other systems, and hardware and software configurations. Proficient knowledge in various platforms, frameworks and methodologies, including PMP, SDLC, Agile/Scrum, ITIL, TOGAF, DODAF and others.

Extensive experience interfacing with senior and executive management in discussions of strategic IT solutions, overall IT direction, as well as financial feasibility of such recommendation.

Kelly A. Staggs Resume: Page 2 of 3

WORK EXPERIENCE:

Wright Medical Technology - Memphis, TN (2014 - present)

Sr. Business Solutions Specialist – Information Technology

Serve in the management-level position of IT Business Liaison for five Global Business Units: Sales, Marketing, Medical Education, Biologics, and Web Services.

Responsibilities include working with C-level executives within IT and the business for defining product strategy and roadmaps; program management of entire portfolio of each business unit’s projects; budgeting and forecasting for all IT capital and expense requests; project charters; and funding justification documentation

Advise and provide guidance to Project Managers and Business Analysts for all projects within each of the five business units to oversee project progress from inception through development, testing, production implementation and support.

Fulfill IT Product Ownership duties for all products within each business unit, including Oracle On Demand CRM; Medical Education Event Management System; and eMedia Portal for physicians, hospitals, and patients.

FedEx World Headquarters - Memphis, TN (2011 – 2013)

Senior IT Project Manager/Senior Enterprise Architect – Global Revenue and Rating Support

Selected as Project Manager for 3 major work streams of the strategic 5-year project that will design, develop, and deploy the new worldwide pricing structure across all FedEx operating companies (OpCos) – FedEx Express, FedEx Ground, FedEx Freight, etc.

Responsibilities including working with large internal organizations, such as Pricing Science & Analysis; Worldwide Sales; Global Revenue & Accounting; IT – Strategic Revenue; and many others.

Facilitated the establishment of business and technical requirements across domestic and international business units and associated IT units.

Functioned as liaison between multiple business and IT units to ensure consistency of application design and function across the entire organization, while identifying and escalating risks; and proposing feasible solutions to upper management.

General Dynamics Information Technology - U. S. Department of Defense (DoD), Millington, TN (2008 – 2010)

ØGeneral Dynamics Information Technology is a Fortune 100 company that is a premiere government contractor focusing services in US Defense, Intelligence, and Homeland Security.

ØNavy Personnel Command (NPC) serves as the worldwide central Command for all pay and personnel related tasks for the entire US Navy. The primary goal of this organization is to facilitate in the development of a Future Personnel and Pay Solution (FPPS) that will integrate all pay and personnel activities across the DoD, with emphasis on the Navy-specific requirements. If implemented using existing PeopleSoft infrastructure, this initiative will be the world’s largest implementation of the pay/personnel module of PeopleSoft.

Principal IT Advisor and Business Process Reengineer

Bureau of Navy Personnel Business Office at NPC (2008 – 2010)

Promoted two times in 18 months - Initially promoted from a Systems Analyst to a Business Process Reengineer within 6 months. Then, after one year, was advanced to the Quality Assurance (QA) department which has the responsibility to serve as an oversight committee and authoritative source to all 6 teams (60+ individuals) to ensure organizational standards are met for all deliverables to external systems (e.g. business process models, functional process data tools, and Functional Requirements documents for new or enhanced systems, including adherence to the DoD Architecture Frameworks (DODAF).

Served as Project Lead for functional requirements gathering and compilation of the Functional Requirements Document (FRD) for the development of the Navy-wide Authoritative Data Environment (ADE) initiative. Responsible for technical writing of documents following the DoD Architecture Framework (DODAF).

Provided oversight of the creation of 500+ pay, personnel, and promotion, process models (utilizing BPMN)

In addition to designing the business process models, a Functional Data Tool was developed in association with each business model that identified all system/technical functional fields within legacy systems that are used for these transactions. This included 40+ legacy systems that crosses all branches of the military and DoD.

Facilitated working sessions with Subject Matter Experts (SME) and stakeholders located within various departments on the Millington Navy Base, as well as gained expertise from other Navy bases or government areas of key knowledge.

Kelly A. Staggs Resume: Page 3 of 3

FedEx World Headquarters – Memphis, TN/Collierville, TN (1995 – 2008)

Senior IT Business Project Advisor - IT Software Solutions & Architecture

Lead team in analysis, technical design, and approval of $3.25MM for purchase of a third party software testing tool and implementation of the necessary supporting hardware environment.

Promoted to the position of the direct report Advisor to the Director of IT Business Solutions Architecture organization, which consists of 5 managers and approximately 70 staff.

Served as the IT Project Manager for all projects (20+) within that Director’s organization - Managing the teams for all the organization’s projects, including risk/ issue identification and resolution; project schedule and budget; ensuring efficient inter-departmental team relations and accomplishment of conflicting priorities.

Lead effort to outsource Tier 1 Testing support tasks to offshore vendors which consisted of ensuring that all issues were addressed included firewall requirements; system monitoring; network connectivity; accounts provisioning; and overall environment setup.

Senior Systems Architect Advisor/Senior IT Project Manager-Enterprise Architecture & Design Services

Promoted to Principal Project Manager of a top 5 CIO-mandated strategic project consisting of a cross-functional team of 35+ technical contributors representing 4 VP and 6+ Director’s areas. This successful initiative implemented end-to-end hardware, software, and processes for a proof of concept to establish technical solutions implementing and maintaining an enterprise-wide methodology for a consistent technical infrastructure environment from the development phase through testing, and into the corporate production data center.

Served as Enterprise Architect to design complex end-to-end systems based on business and technical requirements. This required being the liaison between application development departments and the various Technology Focus Areas (hardware, OS, software, network, etc.). Responsibilities include addressing the system design and architecture, technical feasibility, financial requirements, and operational support needs.

For four years, chaired and led discussion topics for the weekly IT Capital Review Meeting for the VP of Enterprise Production Data Center Operations. This responsibility included reviewing all company-wide IT capital funding requests; providing the VP, his Directors, Managers, and other staff with a verbal summary and technical recommendations as they related to the capital request; leading the discussion and answering questions; documenting and distributing meeting minutes; and finally, closing out all follow up items with Corporate Finance; Legal; departmental Finance representatives; and other IT departments in order to complete the approval/non-approval of the capital request within a 3 business day timeframe.

Senior Systems Planning Advisor/IT Project Manager -Enterprise Systems Performance Support

Promoted two times within in 3 years to a Senior Systems Planning Analyst

Evaluated hardware and software configurations to determine optimal system performance, as well as overall technical feasibility for client/server applications.

Participated in design reviews to analyze system data flows, impact of interfaces with other systems, and hardware and software configurations.

Continued performing IT Operations Technical Review of all capital requests to review system configurations, as well as operational support requirements, technical feasibility analysis and associated funding and support needs.

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