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Maintenance Customer Service

Location:
Mission, KS
Salary:
Going Rate
Posted:
June 26, 2015

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Resume:

John P. Laughlin

**** *. ***** ******

Kansas City, MO 64151

816-***-****

acqf83@r.postjobfree.com

OBJECTIVE

To secure a position in a company, which utilizes my experience and knowledge of troubleshooting electronics, computer automated systems, and my maintenance and facility maintenance skill set while offering a challenging career and growth potential.

EDUCATION

B.S. Computer Science, University of Missouri - Kansas City (December 1985)

A.S. Electronics Technology, Penn Valley Community College (May 1989)

Fundamentals of Industrial Maintenance, MCC Business and Technology (Fall 2008)

Electrical print Reading, MCC Business and Technology (Fall 2011)

TRAINING

Medar Inc. – Trained at GM Fairfax Assembly Plant on GMF Robotics, Allen-Bradley PLC

Cardinal Health - Online and class room training courses on Pyxis Med and Supply Stations, Pyxis Scrub Station, Helpmate Robot Courier System, networking and automated packing machines.

Script Pro – Classroom and field training on automated prescriptions dispensing robotic systems.

AmerisourceBergen - Online and classroom training courses, reading electronic and mechanical diagrams and schematics, basic Siemens PLC training and programming, trained in warehouse management system PKMS, trained to maintain and adjust Siemens and Knapp conveyor systems, understand basic pneumatics and hydraulics, basic welding skills, certified for forklift safety and operations .

EMPLOYMENT

7/12 - Present Sara Lee/Hillshire Brands/Tyson Foods, Kansas City, KS

Maintenance Technician II - As an Industrial Maintenance Technician II, it is my job to safely operate and perform a variety of maintenance activities. These include corrective, preventative and predictive maintenance on conveyors, motors, robots, label printers, palletizers and many more components and machines in a high speed, highly automated state of the art slicing and packaging facility. This ensures that the maintenance department delivers a food safe working environment and provides equipment reliable to the operations team.

3/08 – 7/12 AmerisourceBergen, Kansas City, MO

Automation Support Specialist I - I supported a fully automated distribution center by diagnosing material handling equipment and automated picking related error conditions and repairing them appropriately. Performed maintenance on conveyors, drives and components as well as performing routine preventive maintenance tasks to ensure ongoing productivity within the warehouse operation. Daily responsibilities included facility maintenance and related duties as assigned.

9/07 - 3/08 Roman Engineering Services Inc., Kansas City, MO

Field Service Technician - Provided technical support for installation of welding tools and equipment during tryout verification and debug of welding systems. I also worked with other engineering disciplines to resolve standard compliance issues while setting up automated automotive resistance welding controls. This was a temporary start up job at the GM Shreveport assembly plant.

6/07 – 9/07 Script Pro, Mission, KS

Field Service Technician – Performed repairs, maintenance, training and all other issues that impact performance and customer satisfaction for all automated prescription dispensing robotic systems located throughout the United States.

11/99 - 4/07 Cardinal Health, Kansas City, MO

Service Technician - Provide quality technical customer service while servicing automated drug and supply dispensing equipment. While also maintaining products and services pertaining to the health care industry. Perform reactive/proactive preventative maintenance as needed, logging and tracking all service orders, manage parts per policy and procedures. Training new hires and work with my peers on technical issues while covering the territory twenty-four seven as needed.

5/89 - 10/99 Medar Inc., Kansas City, MO

Sales/Service - Selling and servicing computer-controlled automation equipment, including vision gauging and inspection systems, resistance welding controls and computer communication systems.

3/85 - 5/89

Service Technician - Performing responsibilities associated with weld controls and non-contact optical and laser gauging equipment. Led on-site and classroom training at the General Motors Fairfax Assembly Plant, Kansas City, KS and Ford Motor Company Assembly Plant, Claycomo, MO.

Summer 1985 General Motors Corp., Kansas City, KS

Quality Control-Dynamic Torque Monitor - Performing responsibilities associated with monitoring and maintaining torque related fasteners. Constructed a training aid program for future trainees on this particular job.

Summers 1980 - 1984 Sealright Company, Inc., Kansas City, KS

Production Machine Operator on various machines and Material Coordinator for on-line production.

MISCELLANEOUS

Member of the American Welding Society

Eagle Scout

CPR Certified American Red Cross

Was the Elite Team member (May 2014)

References and more detailed work experience will be provided upon request.



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