Sharon L. Stickel

**** ******** **, ************, ** 19115 ~ 215-***-**** ~acqf6y@r.postjobfree.com

PROFESSIONAL SUMMARY

Consummate professional dedicated to making the lives of busy executives easier, making an office environment more productive and run smoothly. Serves as an effective gatekeeper: prepare well-researched and accurate documents, manage busy calendars, and efficiently handle daily office tasks. Superior customer service and client relations skills.

COMPUTER SKILLS

Proficient user of MS Office, strong skills in Word & Excel. Types 55 WPM.

PROFESSIONAL EXPERIENCE

Sales Associate Willow Grove, PA

Nordstrom Rack 11/14– Present

Make the customer experience quick, easy and fun helping customers uncover the hidden treasures they’re looking for

Providing a fast and efficient checkout, answering the phone, making sure the store is clean, clutter free and easy to shop.

Help out in any and all of our departments as needed.

Tell customers all about upcoming events, our Nordstrom gift cards and RewardsTM program.

Caretaker (infant & elderly) Philadelphia, PA

Private Residence 2007 – Present (sporadic)

Provided excellent child, elderly and hospice care along with household management skills.

Executive Assistant / Co-Owner Wichita Falls, TX

Carole Petroleum, LLC 12/02 – 12/07

EXECUTIVE ASSISTANT

Gatekeeper of the office. Which includes answering phone, emails, and mail

Document preparation, writing and sending out newsletters, meeting minutes

Light book keeping, billing/invoicing, bank deposits

Account Management: vendor and investor relations, point person for 600+ investors and for 50+ vendors

Travel logistics and calendar management for all executives of company, including planning and scheduling of meetings, teleconference, domestic and international travel.

File & database management

Office supplies & equipment purchases/repairs,

Event planning and project support

Troubleshooting issues, running errands, and ad hoc duties as necessary

CO-OWNER

Worked with an extensive network of landmen, geologists, geo-physicists, drilling operators, and mineral/land brokers in each area of interests.

Monitored production, revenue data both internally and externally, identified and resolved discrepancies.

Monitored revenue and expenses for oil & gas working interests properties.

Routed drilling proposals and various agreements to technical personnel for recommendation and approval ensuring timely flow and response.

Attended auctions and trade shows.

Responsible for daily operations and the acquisition and divestiture of assets.

Extensive interaction with investors, internal & external customers.

Therapeutic Support Staff Langhorne, PA

Progressions 6/02 – 5/03

Provided one-to-one mental health interventions to a child with a serious emotional disturbance.

Worked collaboratively with family, teachers, and other healthcare providers.

Supported the child in their natural environment with behavioral interventions.

Worked to transfer skills and interventions to the primary care giver and allow the child to function within their natural supports.

Carried out specific interventions that were identified in the behavioral treatment plan developed by the Behavioral Specialists and Interagency Team.

Helped the child avoid or eliminate socially inappropriate behavior.

Passed all requirements such as CPR certification, background checks, and restraint training

Marketing Assistant Blue Bell, PA

Lawson Enterprises 5/01 – 5/02

Worked with the client to develop a marketing program based on the individual needs.

Helped design marketing collateral, oversee implementation and disseminate information to key decision makers and train sales force or end customer on service or product.

Regular reporting along with metrics based evaluation given to the client. Gathered info from one-on-one discussions with high-level management or key decision makers and from target audience.

Conduct product/market surveys and mystery shopping.

Performed internal & external training sessions.

Schedules and arranges training sessions, secures location, equipment and supplies, assesses training impact; manages all logistics for executing a workshop.

Prepares, distributes and organizes training aids such as instructional materials, handouts, evaluation forms, and visual aids; makes presentations.

Assists with administrative tasks as needed.

Merchandise Trainee West Chester, PA

QVC, Inc. 11/99 – 5/01

Worked closely with buyer to identify and develop new products, concepts, shows, brands and ideas.

Analyzed sales trends and made sure inventory levels reflected these trends.

Interacted with external departments such as quality assurance, legal, warehouse, planning, and creative services to support the buying functions.

Assisted buyer with the monthly open to buy and departmental goals.

Maintained a timely flow of goods.

Partnered with buyer and planner at presentations and meetings.

Performed analysis, order placement, vendor interactions and administrative duties as needed

Department Manager / Sales Associate Willow Grove, PA

Bloomingdale’s 9/97 – 11/99

Oversee and manage the department including hourly Associates.

Provides exemplary customer service and ensures customer satisfaction.

Manages and leads department in sales floor processes & selling activities to achieve stores' sales and profit objectives.

Ensures that all merchandising and department environment plans are fully implemented and department events effectively executed.

Achieve incremental sales growth by gaining commitment from your team.

Drive new account, gift card and email capture programs to increase repeat business.

Utilize revenue and reports to monitor sales, analyze deficiencies, and respond quickly to opportunities.

Demonstrate accountability for hours usage and repeatedly achieve weekend hours plan.

Minimize shortage by maintaining back of house standards. Drive safety initiatives in the department.

Motivate team to perform at a higher level by setting goals and follow up. Develop, promote and retain department associates.

Develop a higher quality staff; recruit and hire talented people, who want to sell and will be successful in a customer focused environment.

Responsible for weekly scheduling and time sheets

EDUCATION

Philadelphia University Philadelphia, PA

Bachelor of Science in Business Administration 1995

VOLUNTEER EXPERIENCE

Dallas Life Dallas, TX

2003 - 2004

Donation Sorting - help sort through, organize and hang up clothing donations in our Clothing Room.

Christmas Store - help the parents "shop" for Christmas presents and wrap them. Our shopping time involves assisting parents in finding gifts for their kids in our "Christmas Store" full of donations. Toys are sorted by age group and each parent is assigned a volunteer to help them find what they need for each of their kids. Once all of the items are found, the volunteers will help wrap the gifts for the families.

REFERENCES

Available upon request

Contact this candidate