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Customer Service Manager

Location:
Lafayette, LA
Posted:
June 26, 2015

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Resume:

KRISTY MARKS

*** **. ******* **. ***# **** Broussard, LA 70518

337-***-**** acqf3z@r.postjobfree.com

SUMMARY

Seeking to acquire a position in which I can directly apply the knowledge & skills I have acquired through my duration in consumer relations & office administration.

RELATED SKILLS

QuickBooks Pro 2015

Windows 8.1 (Word, Excel, PowerPoint, etc.)

Peachtree

X-Ray Certified, EKG Testing

EXPERIENCE

01/2015-Present

Owner/Director, Daisy’s Learning Center

Managed all employees, office, classrooms, and kitchen.

11/2006-12/2014

Wait Staff, Mel’s Diner

Take customer orders, expedite food, bus tables, cash out dinner & video poker tickets, greet all customers with professionalism & excellent customer service.

12/2002-10/2006

Office Secretary, Safcon

Directed inbound customer calls to the appropriate department of resolution.

Advised clients of specific billing charges, product availability, costs & rental information for fire extinguishers & gas meters.

Typed & mail delivered customer invoices, checked mail, coded & delivered to the relative accounts/Implemented purchase orders according to customer demand.

Accounts Payable & Receivable.

08/2001-12/2002

Office Manager/X-Ray Tech, Bryant chiropractic Clinic

Preformed & oversaw (X-Ray scanning) of clients as instructed by Chiropractor.

Delegated therapeutic rehabilitation exercises with clients & screened patients to determine potential disabilities.

Contacted customers to inform & remind them of future appointment times/Answered & screened inbound calls.

Setup payment plans, provided assistance to accounts receivables department/Completed nightly bank deposits for clinic.

EDUCATION

2001

Associates Degree in Business, Remington College

1998

Diploma, Comeaux High School



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