Shanna Trobaugh

***** * *** ** *** **** • Phoenix, Arizona 85024

815-***-**** • acqeu3@r.postjobfree.com

Summary Of Qualifications

5+ years in the behavioral health field

excellent communication skills

Managerial skills

Professional Experience

S.E.E.K., Phoenix, Arizona

Habilitation Provider, September 2014 – Present

Provide habilitation services using ABA techniques to Autistic children

Provide information to Behavior Analyst for assessing clients

Provide services in the client's home and out in the community

Terros, Inc, Phoenix, Arizona

Office Assistant, August 2013 – March 2015

Answered phones and directed the calls to the appropriate person or program

Answered the door, directed people where to go, and let supervisors know when they had interviews

Received the mail and gave it to the appropriate parties

Provided resources to clients over the phone

Contacted clinics to update them on their client's status

Educated family members on crisis services and resources available to them

Provided clients with the appropriate numbers to call for help if they needed it.

Milestone, Inc, Rockford, Illinois

Case Manager, September 2008 – May 2013

Completed clinical assessments

Performed intake information and psychosocial assessments on residents

Developed and implemented service plans

Coordinated with the Behavior Analyst to perform functional assessments

Educated providers on programs being executed and program changes

Oversaw day-to-day operations in the home setting

Met monthly deadlines

Education

Education

University of Phoenix, Phoenix, Arizona

Master of Psychology

Northern Illinois University, DeKalb, Illinois

Bachelor of Sociology

Sauk Valley Community College, Dixon, Illinois

Associate of Criminal Justice

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