Ronald Fisher

**** ******* ****

Atlanta, GA **319

Mobile: 404-***-****

acqenk@r.postjobfree.com

SOFTWARE QUALITY ASSURANCE ARCHITECT

Software Quality Assurance Analyst with 3 years of experience in Functional, System, Scalability, Regression, Web Applications, Web Services, and Mobile Applications Testing in an Agile Environment for Software Quality Assurance (SQA); Experienced with Manual and Automated Testing Tool associated with the HP ALM Testing Suite; Experienced with Team Foundation Server ALM Suite.

Key Skills

SQA Tools & Best Practices

Test Cases and Plans

Defect Tracking and Resolution

Technical Specification Analysis

Automated Testing

Manual Testing

VB Scripting

SQL

Mobile Applications Testing

ASP.NET Applications Testing

Requirements Analysis

Back-End & Front-End testing

Technology Summary

Testing Tools:

HP ALM Quality Center, Unified Functional Testing, VB Script, SQL,

Microsoft Team Foundation Server ALM

Languages:

SQL, VB Script

Software/Systems:

MS Office Suite, Windows 7/Vista/XP, Unix, CICS

Relevant Professional Experience

CRIF GLOBAL TECHNOLOGIES – ATLANTA, GA.

SOFTWARE QUALITY ASSURANCE ANALYST, MARCH 2014 TO PRESENT

PROJECT: ONLINE RESPONSIVE ENHANCEMENTS

CLIENT(S): BANKS AND CREDIT UNIONS

ROLE: SOFTWARE QUALITY ASSURANCE ANALYST

PREPARE TEST CASES FOR AND PERFORMED MANUAL AND AUTOMATED TESTING OF A CONFIGURABLE, WEB-BASED LOAN APPLICATION PROCESSING SYSTEM THAT ALLOWS FINANCIAL INSTITUTIONS TO PROCESS, ANALYZE, AND REVIEW BUSINESS AND CONSUMER APPLICATIONS, RENDER AUTOMATIC DECISIONS, AND PREPARE LOAN APPLICATION PACKAGES. TEST CASES ARE WRITTEN FOR AND EXECUTED ON MOBILE AND DESKTOP DEVICES. THE OBJECTIVES OF THE WEB-BASED LOAN APPLICATION PROCESSING SYSTEM ARE A MORE ENJOYABLE USER EXPERIENCE AND THE REDUCTION OF TIME BETWEEN LOAN ORIGINATION AND FUNDING VIA THE AUTOMATION AND STREAMLINING OF LENDING AND DECISIONING PROCESSES.

RESUME OF RONALD FISHER PAGE 2

BPM SPECIALISTS Alpharetta, GA.

SOFTWARE QUALITY ASSURANCE ANALYST, AUGUST 2012 to March 2014

PROJECT: SURROUND

CLIENT(S): TSYS CORPORATION

ROLE: CONTRACT SOFTWARE QUALITY ASSURANCE ANALYST

PROJECT DESCRIPTION:

PROJECT SURROUND IS A CAPTIVE WORKFLOW MANAGEMENT APPLICATION THAT WILL EMPOWER THE CREDIT CARD PROCESSING CLIENT TO SIMULTANEOUSLY OPTIMIZE THE CUSTOMER EXPERIENCE AND AUTOMATE OPERATIONS. THE APPLICATION WRAPS AROUND AND RENEWS THE LEGACY APPLICATION THROUGH ENHANCED USER INTERFACE AND A MORE FLEXIBLE ON BOARDING PROCESS FOR THE CLIENT’S INSTITUTIONAL CUSTOMER BASE OF BANKS AND OTHER FINANCIAL SERVICES ORGANIZATIONS.

RESPONSIBITIES INCLUDED BUT WERE NOT LIMITED TO:

• COLLABORATION WITH THE SUBJECT MATTER EXPERTS, BUSINESS ARCHITECTS, SYSTEM ARCHITECTS,

AND USER EXPERIENCE ARCHITECTS DURING THE ELABORATION PHASE IN ORDER TO CAPTURE THE

REQUIREMENTS FOR THE SPECIFIC USE CASES ASSOCIATED WITH EACH WORK TYPE.

FORMULATING INITIAL HIGH LEVEL TEST CASES BASED ON THE INITIAL ELABORATION SESSIONS.

REFINING TEST CASES ITERATIVELY THROUGHOUT THE ELABORATION PROCESS FOR A PARTICULAR USE CASE.

CONDITIONING OF TEST DATA LOCATED ON THE LEGACY SYSTEM TO BE USED DURING TEST EXECUTION AND, AS NEEDED, FOR THE DEVELOPMENT TEAM TO EXECUTE THEIR UNIT TESTING AND TO RESOLVE DEFECTS

RAISING, TRACKING, AND RESOLVING DEFECTS

LOADING TEST CASES TO THE TEST LAB AND PERFORMING TEST EXECUTION

Performed system, functional, regression, and load/performance testing on the application using manual and automated testing methods. Leveraged knowledge of object-oriented design to help validate, verify, communicate and resolve software issues through careful, thoroughly documented testing to maximize return on investment (ROI) for IT initiatives

RESUME OF RONALD FISHER PAGE 3

JC PENNEY LOGISTICS CENTER Forest Park, GA

SUPPLY CHAIN ASSOCIATE, SEPTEMBER 2011 TO NOVEMBER 2012

RESPONSIBITIES INCLUDED BUT WERE NOT LIMITED TO:

EXECUTING DAILY TASKS AND ACTIVITIES INCLUDING DRIVER DELIVERIES, LOADING/UNLOADING OF TRAILERS, CROSS DOCKING, LOAD CONTROL CENTER AND OTHER CUSTOMER SERVICE OPERATIONS

USING COMPUTER SYSTEM TO OPTIMIZE DAILY TRANSPORTATION REQUESTS

WORKING WITH CUSTOMER LOCATIONS TO RESOLVE TRANSPORTATION ISSUES

DEVELOPING CARRIER RELATIONSHIPS

IDENTIFYING COST SAVINGS OPPORTUNITIES FOR THE CUSTOMER

TRACKING SHIPMENTS TO ENSURE SHIPMENT DEADLINES WERE MET.

OTHER PROJECTS AND TASKS AS ASSIGNED BY SUPERVISOR

CERTIFICATIONS:

Pega Certified System Architect (CSA)

Pega Certified Business Architect (CBA)

FINRA(NASD) Series 3 – National Commodity Futures

Education:

BS IN COMPUTER SCIENCE & ECONOMICS

TRINITY COLLEGE Hartford, CT

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