Juan C. Zevallos

South Florida

acqejc@r.postjobfree.com 561-***-****

www.linkedin.com/pub/juan-zevallos/5/7a9/561

Program/Project Manager

Customer Project/Program Manager with over 20 years of experience in the IT industry. Accomplished professional with solid and progressive experience managing ITO projects. Proficient applying Project Management Processes, initiating, planning,executing, monitoring and controlling, and closing. Collaborated with architect team, engineering teams (server, network,

security, database, storage), and technical resources (Windows, UNIX, monitoring tools, DB admin, backup) to define high-level design, detailed design, installation, testing, and turn over to production . Excel managing project from identifying requirements, addressing stakeholder’s needs, concerns and expectations, maintaining and setting up communications

among stakeholders, creating project deliverables, and balancing projects constraints (scope, quality, schedule, budget,resources, and risks). Excellent written, verbal, and presentation skills, integrity and high energy commitment level. Assess issues so that resolution is quick, build and maintain strong client relationships, and provide effective communication at al llevels of an organization. Professional proficiency in Spanish.

STRENGTHS

Processes and Methodologies Technologies (managed projects) Industries (experienced)

(expert)

- PMI PMBOK - Hosting Services – (Windows, UNIX, - Mining, Vale Inc.

- SDLC -Software Development VMWare), Oracle v8.1.5 & 9i DB - Transportation, United Airlines, Continental.

- ITO Infrastructure Implementations server, SQL server, and Web server).

- Intranet - SharePoint, ADFS, PPMC - Intranet – SharePoint, ADFS, PPMC - Travel, Sabre Programme

- Service - IT Enterprise Data Center (Portfolio Project Management - Energy/Water, Black & Veatch.

- Lifecycle (Waterfall and trained in Center) - Financial, ABN-Amro

Agile SCRUM) - ITO Infrastructure Implementations - Construction Material, Rinker Inc. West Palm Beach, FL USA

- PPMC - HP Project & Portfolio including Data Center stand-up, Server - Service, IT enterprise Data Center Management Center - Used to setup build and deployment, network resources, activities, cost baseline, cabling, firewall changes, End User work schedule, schedule baseline, computing refresh, ADFS/SSO,project phase, monitoring and SQL/Oracle DB servers, Citrix, IBM controlling activities, cost, risks. Exalytics, IBM AS400, Windows 2003 & 2008.

- Cloud (Assisted with Office 365 2008.

migration (exchange email and Lync) - Cloud (Assisted with Office 365

- Applications Remediation, Software migration (exchange email and Lync)

Packaging for end User distribution. - Applications Remediation, Software

- Network, Server, Wireless Refresh. Packaging for end User distribution.

- CISCO Switches and Routers - Network, Server, Wireless Refresh.

implementation. - CISCO Switches and Routers

- Network/Midrange server design and implementation.

administration (MS Windows 2003, - Network/Midrange server design and

2008, UNIX, Novell) administration (MS Windows 2003, 2008, UNIX, Novell)

EXPERIENCE

HP / Black and Veatch account Overland Park, KC USA Nov 2012 – june 2015

Managing Multiple ITO account projects

Position: Customer Project Manager Level III

• Managed B&V Wireless Network Refresh for all regions (AMS, EMEA, and APJ).

• Managed the implementation of ADFS (Active Directory Federation services) to enabled B&V to use SSO (Single Sign

On) for web applications.

• Managed B&V Documentum application Dev and Test Environment implementation project.

• Created proposal to implement ArcGIS server connectivity to ArcGIS online in the UK DC.

• Managed VM Farm Implementation Project in HP Data Center DMZ and Client's DC D MZ.

• Managed Hyperion Planning and Business Intelligence Foundation Suite (BIFS) implementation. Responsible for

working with UNIX server engineering team and Oracle vendor to create the design for the solution.

• Managed HPOM migration from CA Unicenter for all Black & Veatch Servers (UNIX and Windows).

• Managed server refresh project (Wintel & UNIX servers)

• Managed MS ISA to MS TMG migration Project (Reverse Publishing).

HP / Vale Inc. account Vitoria, Espiritu Santo, Brazil Mar 2010 – Nov 2012

TnT Forest Project as Applications Remediation Tower Lead

Project Manager/Tower Lead Position

The focus of Applications Remediation was to test and remediate Win XP applications to make them compliant with the new Win 7 environment.

• Responsible for certification/remediation teams responsible for the certification of 1455 applications in Brazil, Canada,

UK and Switzerland locations. Conducted workshops for Application Remediation strategy. Evaluated and assessed remediation strategy by region, country, department, and simple/complex applications.

• Performed assessment with each company business to evaluate any existing software upgrades or other projects plan and timeframe that could impact the project timelines and strategy. Perform a detailed analysis of all existing

applications current use and future plans for upgrades, replacement or decommi ssion. Collaborated with Software License DB team for license analysis.

• Coordinating activities with Vale application support vendors (Accenture) and Microsoft for application remediation solutions.

• Managed Microsoft India remediation team brought in for the remediation of complex applications, and EDS Manila team for software packaging prior to deployment.

Coordinated activities between all teams mentioned above to maintain activities synchronized.

• Traveled to client site in Vitoria, Brazil multiple times to coordinate new strategies with project stakeholders to accelerate application remediation, schedule compression. Review/monitor activities with project team, and third party vendors (Microsoft, Accenture teams) located in Vitoria.

EDS / Sabre Programme Dallas, Texas, USA Mar 2008 – Mar 2010

At FSE (Future State Environment) Sabre Programme, EDS offered a new “Green Field” network to migrate large

architecturally compliant applications and systems to it.

Project Manager / Application analyst

Working with a group of PM and Infrastructure Engineering teams to accelerate the process to collect data for Sabre application running in CMO (Current Mode of Operations. RDAS (Rapid Deployable Analytic Suite).

Responsible for Managed the installation of the RDAS tools. Observer/GIGASTOR, GIGAView, and ACE Live.

EDS / United Airlines account Chicago, Illinois, USA May 2006 – Mar 2008

Re-architecting and enabling United Airlines network infrastructure to support new Technologies at their main HUBs in the U.S. and United Airline’s largest maintenance facility with over 6,000 devices located at the San Francisco International Airport

Project Manager /Infrastructure Consultant

• Collaborated with a group of PMs to distribute the work load to implement a plan and strategy to deploy CISCO network equipment at all airports around the globe. Deployment in 142 cities, 53,000 ports and 2,250 switches being

involved. Created a project plan for main HUBs in AMS region and London Heathrow Airport. Total project cost for this project was estimated at $3,426,279.00 US dollars.

• Responsible mainly for planning implementation at United international operations sites in London Heathrow airport, and Central America airports (Costa Rica, Honduras, El Salvador). Collaborated implementations with other PMs in all major hubs in the AMS region.

EDS /BP Account Houston, Texas, USA Oct 2005 – May 2006

The development of a migration plan to facilitate the movement to a new Data Center (AMDC sites) for the Americas sites

Application Analyst / Infrastructure Consultant

• Worked with account team to create the strategic infrastructure design project which included conducting corporate applications and server assessments in conjunction with the BP staff.

• My efforts were directed to BP Latin America sites, which included Mexico, Brazil, Colombia, Venezu ela, Argentina and Peru. Successfully completed applications analysis for Latin America sites and also provided support to complete application analysis for Headquarters in Houston, Texas

• Developed a spreadsheet for BP to update their Asset Management Sy stem; this information was used in the next phase of the program.

EDS / Fonterra Account Singapore Jun 2005 – Oct 2005

Mid-Range Environment Transformation Implementation Program

Application Analyst / Infrastructure Consultant

• Main responsibilities included assessing corporate applications across Fonterra facilities in the Asia Pacific region for

the migration to EDS Data Centers in Singapore and New Zealand.

• Responsible for activities at the site with Fonterra support teams; these included analyzing local applications, servers, networks, and platforms at each location. Developed and presented site specific recommendations, implementation strategies, and plans for application, server, network consolidation and/or migration.

EDS/ ABN AMRO Account London, England Mar 2003 – Jun 2005

Support for implementing a solution for EDS to support Bestshore Applications from India, Egypt, Brazil, and Argentina

using Citrix Portals as points of access to ABN AMRO network.

Citrix Application Testing Team Leader / Infrastructure Consultant

• Collaborated with the Global Network Connectivity team, where I was responsible for testing network performance connectivity from India to Doxford, UK; Singapore and Utah Citrix Portals. Ma naged applications testing running in a Citrix environment connecting from India to ABN AMRO Office in the UK and accessing resources in Doxford, UK Data Center.

EDS / Safety Kleen Account Plano, Texas, USA Mar 2001 – Mar 2003

Safety-Kleen’s relocation of its large network of a combined environment of servers (130 servers) from its South Carolina Headquarters to Plano, Texas EDS Facility. The systems used included Windows, Novell, UNIX; IBM AS/400 based systems, and SQL and Oracle servers.

IT Project Manager

• Main responsibility was to provide recommendations for Network Infrastructure, server consol idation, and application

migration (ex. servers running MS Windows, UNIX, Novell, SQL DB, Oracle DB).

EDS / Army Brigade Combat Orlando, Florida, USA Jan 1999 – Mar 2001

Army Brigade combat (BCT) website implementation

Infrastructure Specialist

• Responsible for maintaining and updating the Army BCT web site (www.bctide.com) infrastructure, content using JSP/Java, HTML, and several graphics applications.

EDS / BF Goodrich Account Charlotte, North Carolina, USA Jun 1998 – Jan 1999

Headquarter Data Center reconfiguration

IT Senior Consultant

• Responsible for Wintel and UNIX server migrations, testing and implementation.

• Disaster recovery and backup design and implementation.

• Maintained BF Goodrich Data Center in Charlotte, NC Operation and Maintenance.

EDS Internal Project Boca Raton, Florida, USA Feb 1998 – Jun 1998

Boca Raton Solution Center Process Analysis and Design for internal EDS Asset Management System for E -solutions

organization

Application Analyst

Responsible for evaluating requirements to ensure an application is created that will manage and maintain resources, Corporate and Solution Center Assets, Projects, Licenses, and Employee location for the South Florida Solution Center in Boca Raton, Florida. This system was designed and constructed as a three-tier application system using IBM WebSphere

(Application Server), DB2 Relational Database (Data Server) on a Microsoft NT Server v4.0.

EDS / Sun Microsystems Boca Raton, Florida, USA Jul 1997 – May 1998

Sun Solaris Network Infrastructure for the Golf Scoring Information System (GSIS). International Golf Tournament in Castle Pines, Inglewood, Colorado Show Case.

Oracle DB Admin, Java GUI interface

• Responsible for updates and testing GSIS GUI application, which was developed in Java and Or acle v8.1.5 database server. Main responsibility was to maintain the relational database designed for query and analysis, a data warehouse environment where the application manage the process of gathering data and deliver it to the workstations for live

display.

EDS Internal Billing System Boca Raton, Florida, USA Jan 1997 – July 1997

EDS Internal Billing System Project team (IBS).

Application Developer - C Language Programmer

This team fully achieved internal client objectives and expectations by customizing a telecommunication billing system using C and UNIX on a Sybase Database system. Responsible for customizing and testing a telecommunication billing system using C and UNIX on a Sybase Database system.

EDS / IBM Account / Guadalajara, Mexico July 1996 – Jan 1997

IBM’s Cross platform Modular Server, Kodak Mexico

Infrastructure Specialist

Main responsibility was to configured and documented IBM's Cross platform Modular Server running Novell server v3.12 on a Pentium system, AIX v4.1 on a Risk 6000 system, and VMS v6.1 on a VAX system.

EDS / AMDAHL Corporation Santa Clara, California, USA Mar 1993 – Jan 1996

Novell Netware Network Support

Novell Netware Engineer

Main responsibility was to support AMDAHL's Novell Netware environment. Server, Network Operations and Maintenance, and End User support.

Education

Associate of Applied Science, Electronics Technology / Computer, Heald College, Hayward, CA, 1989-1990

Electronics Technology Courses, Chabot College, Hayward, CA, 1986 -1988

Electronics & Electricity Certificate, ESEP (Superior School of Professional Education) Lima, Peru, 1979-1981

Certifications

PMI Member, pursuing PMP

Certified Novell Engineer (CNE) Certification Courses (Novell), Vitek Inc., 1992

Project Management Course (Startup, Planning, Execution, and Close Down), 1996

Java Programming Language, 2001 – EDS University Training

Requirements and Determination Process (RDP), 1999

MS Windows Server 2000 Certified Professional, 1995

Courses / Training

Project Manager ABS AMS PM Training – Feb 2015, HP University

Basic Project Management Course, - Apr 2012, HP University

Project Manager – LEADING TEAM RESOURCES COURSE – APR 2012, HP University

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