Customer Service Representative
Resume:
Cheryl Jones
***** ********* ***** *****, *****, TX (H)832-***-****
acqei0@r.postjobfree.com
Professional Summary
An energetic self starter who is creative and can work independently or with a team. Is
enthusiastic when it comes to work and can maintain a positive attitude under changing work
circumstances. Possesses good work ethics that make long term relationships with customers
possible.
Work History
Customer Service Representative
Centerpoint Energy Houston Tx 6/2008 to 2/2015
Responded To Client Queries Or Complaints By Phone Or E mail As
Appropriate.
Assisted Customers With Order Placement.
Updated Clients Contact Information And Other Details In The
Customer Database.
Set Appointments With Potential Clients.
Provided Clients With Detailed Information On Products And Services.
Assisted Clients With Service Or Billing Matters.
Entered Emergency Gas Leaks
Entered Electrictrical Outages
Data Entry
USA Computers Houston Tx 4/2008 to 5/2008
Data Encoding
Able To Perform Multi tasking
Aministrative Assistant
DL Flange Houston Tx 10/2006 to 4/2008
Assisted President Of Company With High Orders Of Flanges
Transferred Calls To Appropriate Departments.
Updated Clients Contact Information And Other Details In The
Customer Database.
Inbound Customer Service Support
Prepared Mail Daily
Entered Test Reports Daily
Ran Errands
Ordered Office Supplies
Counselor
Quick Weight Loss Houston Tx 12/2005 to 5/2006
Maintained Contact With New And Existing Clients As Instructed.
Assisted Customers With Order Placement.
Set Appointments With Potential Clients.
Provided Clients With Detailed Information On Products And Services.
Encourage Customer To Purchase Product And Services
Assisted Cutomers On Their Weight Loss And Goals
Data Entry Clerk
Pioneer Exploration Houston Tx 5/2006 to 10/2006
Data Encoding
Entered A/P And A/R Biling
Supervisor Of Gas Measurment
Enron Houston Tx 10/1981 to 3/2005
Conduct Training For New Staff Member
Provide Evaluation And Assessment Of Employees
Generate Weekly Or Monthly Reports
Conduct Quality Assurance Checks On Daily Monitering Of Gas Flow
Supervised 5 Employess
Communicated With Field Personnel And Upper Management
Education
Associates: Business Managemment 1978
NCE Business College Omaha Ne
Obtained A Degree In [Business Management]
Skills
Excellent verbal communication skills
o
Demonstrate confidence
o
Work well with teams
o
Problem Solver
o
Attention to details
o
Ability to work under pressure
o
Basic computer skills
o
Good presentation skills
o
Good written communication skills
o
Flexible and able to adjust to the work environment
o
Professionalism
o
Able to perform with minimal supervision
o
Contact this candidate