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Customer Service Representative

Location:
Decatur, GA
Posted:
June 24, 2015

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Resume:

Nicole Beans

*** ***** **** ****** *** Rockaway, NY * PH 404-***-**** * Email acqefs@r.postjobfree.com

Summary of Qualifications

NYS Security License 8 and 16 Hour Security Certificate

Proficient in Microsoft Word, Power Point internet Navigation

Keen analytical skills and attention to detail

Strong ability to prioritize and meet deadlines in a timely and effective manner

Extensive years of experience providing quality customer service

Professional Experience

Magna Care Westbury, LI

Customer Service Representative July 2014 – Feb 2015

Verified doctors information, address, specialty licensure

Updated dated database with client, doctor and insurance information

Handled well over 500 calls per week

Managed multiline switchboard

All Metro Home Care Lynbrook, LI

Personal Care Aide Nov 2011 – July 2014

Carried out personal care activities i.e. hygiene, eating, dressing, ambulation

Performed homemaking activities cooking, cleaning, laundry

Assisted with change of ostomy tools, vital signs

MTA Bridges and Tunnels Staten Island, NY

BTO Officer Jan 2013 – Jan 2014

Assisted in collecting money and assessed toll collection

Coordinated with customers and provided color coded entry tickets

Managed reconciliation of receipts and maintained records at beginning and ending of balances

Monitored emergency situations for operation of toll booth

US Security Lake Success, NY

Security Officer May 2013 – Jan 2014

Provided protection, ensured safety for individuals and property

Monitored closed circuit television

Patrolled assigned areas on a regular timetable

Performed security duties in a professional yet courteous manner

Education

Stone Mountain High School Stone Mountain, GA

High School Diploma

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Nicole Beans

125 Beach 17th Street Far Rockaway, NY * PH 404-***-**** * Email acqefs@r.postjobfree.com

Summary of Qualifications

NYS Security License 8 and 16 Hour Security Certificate

Proficient in Microsoft Word, Power Point internet Navigation

Keen analytical skills and attention to detail

Strong ability to prioritize and meet deadlines in a timely and effective manner

Extensive years of experience providing quality customer service

Professional Experience

Magna Care Westbury, LI

Customer Service Representative July 2014 – Feb 2015

Verified doctors information, address, specialty licensure

Updated dated database with client, doctor and insurance information

Handled well over 500 calls per week

Managed multiline switchboard

All Metro Home Care Lynbrook, LI

Personal Care Aide Nov 2011 – July 2014

Carried out personal care activities i.e. hygiene, eating, dressing, ambulation

Performed homemaking activities cooking, cleaning, laundry

Assisted with change of ostomy tools, vital signs

MTA Bridges and Tunnels Staten Island, NY

BTO Officer Jan 2013 – Jan 2014

Assisted in collecting money and assessed toll collection

Coordinated with customers and provided color coded entry tickets

Managed reconciliation of receipts and maintained records at beginning and ending of balances

Monitored emergency situations for operation of toll booth

US Security Lake Success, NY

Security Officer May 2013 – Jan 2014

Provided protection, ensured safety for individuals and property

Monitored closed circuit television

Patrolled assigned areas on a regular timetable

Performed security duties in a professional yet courteous manner

Education

Stone Mountain High School Stone Mountain, GA

High School Diploma



Contact this candidate