Nathan Herrera

*.**** Montrose Avenue Baton Rouge, LA 70806

760-***-**** acqef8@r.postjobfree.com

PROFESSIONAL PROFILE

Reliable and flexible college graduate with extensive experience providing exceptional customer service and team leadership. Track record of handling multiple responsibilities simultaneously in high pressure commercial environment. Driven and efficient with knowledge of business operations and sales.

EDUCATION

BS, Biology, University of Texas at El Paso, El Paso, TX, 2013

HIGHLIGHTS

Customer-oriented

Microsoft Office

Training and mentoring

TWIC (Transportation Worker Identification Credentials)

PROFESSIONAL EXPERIENCE

BJ’S RESTAURANT & BREWERY, Moreno Valley, CA 2014 – 2015

Lead Server

Consistently exceeded daily sales targets by 10%.

Prepared supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.

Answered customer service issues quickly and ensure total satisfaction from all guests.

Took customer orders and coordinated with kitchen on special requests.

Processed customer payments accurately and efficiently by cash, debit, and credit card.

RANCHO LAS PALMAS MARRIOTT, Rancho Mirage, CA 2007 – 2009

Lead Server

Consistently exceeded daily sales targets by 10%.

Prepared supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.

BABE’S BAR-B-QUE BREWHOUSE, Rancho Mirage, CA 2005 – 2006

Lead Server

Consistently exceeded daily sales targets by 10%.

Prepared supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours.

MINUTE MAN VALET, Rancho Mirage, CA 2002 – 2004

Position

Consistently exceeded daily sales targets by 10%.

As a Minute Man valet driver I was highly skilled in retrieving and parking vehicles courteously and careful. Able to serve guest in a friendly manner to ensure affirmative guest experience.

ADDITIONAL EXPERIENCE

Court Appointed Special Advocates (CASA) Riverside County Volunteer, 2007 – 2009

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