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Engineer Field Service

Location:
Bloomington, IN
Posted:
June 25, 2015

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Resume:

DOUGLAS DOBSON

* ********** ***** ************** **

acqe9m@r.postjobfree.com 812-***-****

Highly accomplished IT Professional with specialized expertise in information technology, network engineering, and geo-political risk assessment and the business opportunities that arise from turmoil. Possess unique ability to tie multiple sources of information into a cause and effect picture and correlate that to project risk. Adept in providing quality business solutions, enhancing operational efficiency, streamlining workflow processes, and implementing process automation in very challenging environments. Superior leadership talents relating to team initiatives with a focus on big picture success, while ensuring individual team member growth.

EDUCATION & TRAINING

Bachelor of Science, Management, University of Phoenix, Currently Pursuing

Cisco Certified Routing and Switch Technician (2014)

Acquisition 101 Defense Acquisition University (2009)

Ericson Public ATM Switch Columbia Maryland (2008)

KG-75 Fastlane ATM Encryptor General Dynamics Linthicum Maryland (2008)

DISA ATM Node Site Coordinator Ramstein AFB Germany (2007)

CACI SCREAM 100 / BBS 10000 Advanced Configurations and Operation (2007)

Foundry Basic Switching and Router course (TRNG-0103) (2003)

ISS Real Secure 5.X. Internet Security Systems (2001)

31P, Microwave Systems Operator/Maintainer US Army (1998)

35E, Comsec Maintenance Course US Army (1995)

29E AM/FM Radio Repair US Army (1994)

Certifications

Certified Product Specialist, Real Secure, Internet Security Systems (2001)

Cisco Certified Routing and Switch Technician (2014)

PROFESSIONAL BACKGROUND

Network Operation Engineer Jan 2015 – Jul 2015

Mirazon, Louisville, Ky.

System administrator for AVG Managed Workplace. This system allows a managed service provider to glean real time status on client’s networks. As well as automated scripts and patching.

Administer AVG SSO portal to manage mobile devices and single sign on.

Responsible for setting and adjusting policy modules to be applied client site. Also created custom policy modules to be applied in Managed Workplace

Responsible for automated alerts and ticketing from Managed Workplace to Connect Wise.

Daily monitor of FortiGate firewalls by configuring and interrupting daily reports from FortiAnlyzer. Adjust any Unified Threat Management settings as needed, to include Anti Virus and Intrusion detection services while balancing CPU and Memory usage.

Monthly configuration backups of FortiGate firewalls.

Daily monitoring of Trend Micro Systems Anti Virus.

Field Service Engineer AUG 2014 – Jan 2015

Acuative, Fairfield, NJ (Based in Louisville)

Acuative Corporation provides IT and networking solutions to private and public sectors in the United States. It installs, integrates, and maintains a range of voice, data, and video equipment

Server maintenance for Cisco Routers.

Responsible for general telecom installs and trouble tickets in a 250 mile radius.

Demarc extensions.

Install ASA Firewall.

VoIP Deployment (Avaya) install as well as hardware upgrade such as adding DSP.

Point of Sale networks.

TCF / Field Service Rep 2011 - 2014

Tele Communications Systems, Afghanistan

Responsible for the mentorship of the USMC TCF Techs as the on ground subject matter expert for tech-control (LAN – WAN meet point).

Responsible for technical interviews for Wide Area Network TCF and Telephonic switching.

Award recipient of TCS’s idea of the quarter a submission, the proposed idea was a Collision Avoidance Ground Based Network. This would see multiple sensors that pick up the dispersed kinetic energy of a car crash and transmit a warning to vehicles in proximity.

Second idea was submitted directly to the Research and Development group, this idea was Mobil Full Suite Bandwidth Expansion Node. This would deploy to sporting events and other large gatherings to handle to localized spike in network traffic.

Subject Matter Expert 5 2010 - 2011

Alutiiq, LLC., Afghanistan

Responsible for overall technical engineering of 17 deployable TCFs with SATCOM throughout CJOAA (Afghanistan) through PM SPAWAR .

Program Manager / Information Security Engineering Command Transmission Engineer 335th SC G-3

Signal Solutions, LLC. (Part of General Dynamics) 2008 - 2010

Maintained full responsibility for oversight, design, and transmission means of the South West Asian Theater, which included Afghanistan, Iraq, and surrounding countries.

Maintained the master Gantt chart to track all tasks, equipment inflow / outflow and inter dependencies.

Maintained a 5 Million dollar direct budget with a 300 Million customer operational budget

Managed the Medium and Mini TCF (deployable network nodes to provide data and telephones to several thousand users at 17 locations) Design was based on the USAF deployable TCF design updated to fit the U.S. Army needs in the current battle space. The Mini TCF supported a capability of 250 to 1,000 concurrent users and the Medium TCF will support 1,000 to 3,500 concurrent users.

All 17 locations were fitted with PLC (Programmable Logic Controllers) to have the ability to remote monitor issues humidity, cooling, and security, such as open doors.

Directed a team of 12 direct employees in performing at optimal levels.

Hosted a weekly engineering meeting with the RHN-SWA (Regional Hub Node-South West Asia, with ability to host +10,000 users at one time across multiple countries) to help develop a network operations strategy for the on ground reality of the SWA-RHN.

Worked on the first OC-3 ATM leased link in Afghanistan as well as the DISA SDN's (Service Delivery Nodes) planning groups, which brought about SONET/SDH networks to Afghanistan.

Played a key role in developing the RHN-SWA SOP for the 355th Signal Command.

Served as the representative for the 335th Signal Command at national level command conferences and interfaces directly with CENTCOM CCJ-6, DISA-TNCCENT, AFCENT, and MARCENT.

TCG Lead 2005 - 2008

ITT TAC-SWA Cp Taji TCG, Iraq & Afghanistan

Provided leadership and direction to daily operations, which included managing 9 employees.

Executed all aspects of troubleshooting on the Promina 800 Time Division Multiplexing (TPM) node and related KIV-19's and KIV-7's encryption devices.

Served as the Network Administrator for the Ericson TNX-1100 Asynchronous Transfer Mode (ATM) switch, which was a part of the CIMS (Central Iraq Microwave System).

Managed multiple OC-3 SONET transmission links.

Handled network administration of the CENTRIX network at FOB Taji, which encompassed the KG-175 TAC-LANE I.P. encryption along with accompanying router and switch.

Network Administrator / Lead Watch Officer / Korean Battle Simulation WAN Support 1999 - 2005

BAE Systems, Theater Network Security Operations Center (TNOSC), Korea

Played a key role in the transition away from FCO to TNOSC.

Secured Government certification on all tasks in the Theater Network Security Operations Center, Facility Control Office, controlling 65,000+ circuits via NetMap Spectrum, HP Open View KWAN/SWAN-K, RealSecure IDS, MainStreetXpress ATM, DMU Fault Management System, Net Expert INMS, Tivoli, and REMEDY.

Monitored services for the Korean Wide Area Network (KWAN), Secure Wide Area Network Korea (SWAN-K) and GCCS/GCCS-K (secure networks), digital microwave radio, and asynchronous optical network (SONET) to include OC-192 links.

MILITARY EXPERIENCE

United States Army 1993-1999

Microwave Systems Operator/Maintainer (1998)

Comsec Maintenance Course US Army, Aug (1995)

Radio Repair Technician (1994)

Working Knowledge of Routing Protocols

MPLS

VPN’s including 802.1Q Tagging

DMVPN

ATM

EGRIP

BGP

QOS

VoIP

SECURITY CLEARANCE

U.S. Secret Active /NATO Secret



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