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Management Customer

Location:
Pune, MH, India
Posted:
June 25, 2015

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Resume:

Sonal Wade

acqe2p@r.postjobfree.com

MB: 808-***-****

Currently Working in TATA Communications Ltd.

C CAREER OBJECTIVES

> Oriented, efficient and organized professional with enough experience

in telecom field.

> Possess strong Analytical and Problem solving skills, with the ability

to make well through out decisions

> Highly Trustworthy, Discreet and Ethical.

> Resourceful in the completion of the Projects, Effective at Multi -

Tasking.

PROFESSIONAL EXPERIENCE

Tata Communications Ltd.

From Feb 2013 till Date

Associate Engineer NOC Delivery

Location-Pune Maharashtra India

Tata Communications is a leading global provider of a new world of

communications. With a leadership position in emerging markets, Tata

Communications leverages its advanced solutions capabilities and domain

expertise across its global and pan-India network to deliver managed

solutions to multi-national enterprises, service providers and Indian

consumers.

Gemini Communications Ltd.

From May 2011 to till Nov 12

Senior Executive-Service Delivery

Location-Pune Maharashtra India

Gemini Communication Ltd. is the trusted partner in Network, Network

Security, LAN, WAN, E-Governance, ITeS, IT Strategic, IT consulting and

Wireless domains for thousands

JOB PROFILE IN Tata Communications Ltd.

> Planning and successfully execution of critical events in stipulated

time frame.

> Material Management.

> Customers follow ups for Material delivery.

> Working on different Portals.

> Working on Jeopardy Cases.

> Working on SAP for SRN / invoice creation.

> Project Management.

> Coordinating & following with Vendor for Material Vendors & Mast

Vendors for Installation purpose.

> Responsible for provisioning of New VPN,STDILL and ILL links (WIMAX &

TCL UBR PMP)

> Responsible for complete Handovering Wimax links to Operations and

maintenance team.

> Co ordination with field engineers, PM and customers.

> Works with customer to perform troubleshooting of outages to determine

if issue is telecom, power, cabling or equipment-related.

> Maintains communication with the customer throughout the problem

resolution process of actions taken.

> Maintenance and commissioning of leased line, GVPN Networks.

EQUIPMENT USED

> Telsima NMS (Network Management System) : Advanced version 7.0 of

Network Management System is used which is provided by Telsima

> VNC Server: To check ping response of SS through BS, we use VNC

Server for Wi-max customers.

> PUTTY & Secure CRT: To check Connectivity, configuring SS and

duplexing, taking logs, ping response

> ISC: For getting all details of links.

> M6: Closing RF-NOC task and giving accepatnce for links

JOB PROFILE IN Gemini Communications Ltd.

> Monitoring day to day activities (BTS and customer feasibility

installation)

> Focus on customer satisfaction

> Revenue Generation & Billing

> Support teams on field for technical & configuration issues.

> Motivate the team to continuous improvement in all products and

technical knowledge

> Customers follow ups for delivery completion.

> Field supervision for periodic site audit and educating the teams for

quality

> Coordinating with FE, NOC and customer to resolve the issues.

> Co-ordinating with the customers

EQUIPMENT USED

> Telsima Wi-MAX Radio (Starmax) includes series 6100,4100 using for

VSNL Wi-MAX project

> Radwin Radio using for VSNL PTP projects

> Radwin Radio using for VODAFONE PTP projects

PROJECTS

> TIKONA-WIBRO

> VSNL (TATA COMMUNICATION)-WIMAX /RADWIN

EDUCATIONAL QUALIFICATION

Diploma in Computer Engg. From Mumbai University

B.Tech in Computer Engg. From Techno global University

[Correspondance]

TECHNICAL SKILLS

> Technologies: Wimax, Point to Point,PTMP,

ACHIVEMENTS

> Delivered Seminar on Computer Forensics

> Certificate Course in Advanced Java

> Certificate Course in Java

> Wireless communication, Wimax computer networking, mobile

communication.

AREA OF INTEREST

PERSONAL PROFILE:

> Date of Birth : 24th Sept 1990

> Gender : Female

> Leisure Interest : Listening silent music,

writing, watching TV,

Travelling, etc

> Languages Known : English, Hindi, and Marathi

> Strengths : Discipline, punctuality,

goal-oriented approach.

> Current Address : Nigdi, Pune.

Permanent Address : C4/11, Saineketan,

Arihant

Garden, Laxminagar,

Khopoli,

Raigad (dt),

Maharashtra

(st).

> Residential no. : 808-***-****

Declaration:

> I hereby declare that the above stated Information is true and

correct. If given an opportunity in your esteemed organization, I will

discharge my duties to your utmost satisfaction .

Yours Faithfully

Sonal Wade



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