WORK EXPERIENCE

AREAS OF EXPERTISE

Asset Management

Portfolio Management

Buy& Sell Trading Transactions

Report Financial Results

Trade Administration & Settlements

Monthly Financial Report

Analyze market and internal information

Basic accounting

Sales/Marketing

Financial Customer Service

PERSONAL SKILLS

Strong Analytic & Problem Solving abilities

Excellent Communication Skills

Attention to details

Strong work ethic

Speak: French, English, Arabic, Spanish and Dutch

Strong initiative

Ability to manage & execute project

EDUCATION

ADDITIONAL

COMPETENCIES

EMC (EMERGING MARKET COMMUNICATION) MIAMI, FLORIDA

ACCOUNT MANAGER April 2014 – June 2015

Dedicated account management of global satellite and terrestrial communication customers, with a focus on connectivity services in Africa and Asia

Based on existing marketing material preparation of investor presentations across four equipment

Immediate Network support for wireless providers in the most remote regions of Africa

Serve as the customer's single point of contact for customer care, billing and ordering

Manage all communications to the end user customer (including service delivery, licensing, regulations, maintenance and network issues)

Monitor and track usage to perform status updates to the customer

Business travel to customer's International HQ offices and remote sites to ensure customer satisfaction

Report and follow through of any connectivity issues

Manage projects that involve a team of internationally based support staff including PM's, Service Assurance Operators and Network Engineers based out of Argentina, Germany, Abu Dhabi and remote regions of Africa

Host Kick Off calls to introduce new clients to EMC's internal groups

Review accounts for sales opportunities based on utilization

Provide bi-weekly account of all retention initiatives and sales support

Working with SALESFORCE

TOUAX (ASSET MANAGEMENT) MIAMI, FLORIDA

ANALYST ASSET MANAGEMENT Oct 2013 – Feb 2014

Based on existing marketing material preparation of investor presentations across four equipment types

Analytical market review

Cash flow modeling for new investment proposals (41 M$ assets)

Assisting and supporting new transaction execution

Assisting in the day to day coordination and servicing of existing investor relations including

Responding to investor queries

Tracking performance of individual equipment pools

Preparing analysis of existing pools

Strong analytic skills necessary to synthesis a wide variety of market and internal information

BNP PARISBAS (WEALTH MANAGEMENT) BRUSSELS, BELGIUM

ASSISTANT WEALTH MANAGER Feb 2012 – Feb 2013

Manage overall client service process including solutions provided on behalf of Wealth Management (from 4M€ to 35 M€)

Explain and document for clients the type of services that could be offered and the responsibilities to be taken by the personal financial advisor

Support the financial advisor with following tasks: client updates, market updates, filing and trading asset operations

Review clients' accounts and plans regularly to determine any life and/or economic changes and financial performance.

Buy and sell equities, bonds, foreign currencies, funds or other assets at stock exchanges on behalf of investment dealers

Report all positions and trading results

Sell services such as trusts, investments and check processing services

Research and investigate available investment opportunities to determine whether they fit into financial plans

Schedule appointments, prepare forms and investment reviews to complete sales requirements

AXA BANK (PRIVATE BANKING) BRUSSELS, BELGIUM

ASSISTANT PORTFOLIO MANAGER Jul 2010 – Dec 2011

Prepare financial reports such as reviews of portfolio positions

Relay buy and sell orders to securities exchanges (from 400 k€ to 26M€)

Determine the investment strategy of our asset allocation within an investment committee, pre-selection of fund into the portfolio, management according to the aversion at the risk of the customer

Manage investment funds to maximize return on client investments

Buy or sell stocks, bonds, commodity futures, foreign currencies, or other securities at stock exchanges on behalf of investment dealers

Evaluation of the profitability of funds, create factsheets of funds and treatment of diverse files resulting from the compliance service

Create monthly reports on risks and returns of the customer assets’ allocation

Inform and advise concerned parties regarding fluctuations and securities transactions affecting plans or accounts

Analyze market conditions to determine optimum times to execute securities transactions

Explain stock market terms and trading practices to clients

Record transactions accurately, and keep clients informed

NUON (ENERGY) BRUSSELS, BELGIUM

SALES TRAINER Mar 2007 – Sep 2009

Determine and estimate the customer needs in terms on daily use of energy (gas & electricity)

Instruct and coach the team to handle any difficult and complicated sales

Establish and implement goals and sales targets from the marketing department

Hire, train and evaluate personnel of sales department

Develop methods and procedures to increase sales, expand markets and promote business

Marketing plan, coordinate advertising campaigns, sales promotions and advertising campaign

BELGACOM (TELECOMMUNICATION) BRUSSELS, BELGIUM

SALES BUSINESS UNIT Nov 2004 – Feb 2007

Understand and determine the corporate needs and desires in terms of telecommunication (LAN/WAN network, telephony, mobile and all other services)

Ensure high customers’ satisfaction by providing quality of services and respond to all their needs

Prepare the sales offers, contracts and pricing negotiation before meeting with the clients

Follow-up administrative tasks (filing, contracts)

Manage customer's portfolio and increase the B2B sales network

Achieving the quarterly sales

ICHEC (Business School of Economics and Management) 2008- 2010 Wealth Management

EPHEC (Institute of Business and Commercial) 2001-2004 Marketing Management

LANGUAGES French: native, English: fluent, Arabic: good knowledge, Spanish and Dutch: good understanding.

SOFTWARE: Microsoft Office (Excel, Word and PowerPoint)/Bloomberg/Morningstar Direct/Reuters: good knowledge

HOBBIES: Boxing, diving, traveling, skydive, cooking

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