LAURA M. KLEIN

585-***-**** (home)

acqdya@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Strong interpersonal, customer service and time management skills

Detail oriented and ability to handle multiple tasks

Experience working independently to meet goals and deadlines

Work well with groups and individuals from diverse backgrounds

Strong work ethic, reliable, independent, organized, team player

Microsoft Office experience and hands on knowledge of office equipment

Medical terminology

WORK HISTORY

Express Employment Professionals, Inc., Rochester, New York 1/2015 – 6/2015

HR Assistant to HR Manager, Mersen Corporation, Rochester, New York

Process weekly payroll using Ceridian and ADP

Operate multi-line telephone system and direct calls

Greet visitors

Coordinate meetings, meals and transportation and accommodations

Responsible for petty cash box

Pay benefit invoices as well as other invoices related to HR Department

Add newly hired and terminated employees to HRIS

Set up file system for HR Department

Help establish an Awards Recognition program for the Company

McAlpin Industries, Inc., Rochester, New York 5/2012 - 10/2014

Administrative Assistant, Department of Human Resources

Set up meetings and interviews in MS Outlook 2010

Typed and created Company Newsletter, Golf Tournament Brochure and all posters in

MS Publisher 2010

Organized special Company events: Annual Golf Tournament, Adopt-a-Family Gift Giving Program,

Annual BBQ, Ice Cream Social

Scheduled employees for 401(K) Benefits Fair

Mass mailings using MS Word 2010,

Ordered food, tent, table and chairs from Vendor

Typed Department meeting minutes

Travel arrangements

Trained for front desk coverage

Organized Adopt-a-Family Gift Giving Program with the Catholic Family Center

Service Award tracking in MS Excel 2010 and ordered Service Awards and catalogs from Warmus Company

Front Receptionist - Switchboard Operator, meet and greet customers and vendors

Office Duties: Ordered supplies, ordered and set up lunches for meetings, scanning, copying

Made Newhire packets for HR Department

Welcome Board to welcome visitors to the Company in PowerPoint 2010

Entered employee demographic and department information in Train Track, Company computer system

Sort employee paychecks for Accounting Department

Helped out with Accounts Payables using ProfitKey System

Typed Company Doctor's schedule in MS Excel 2010

oSet up Doctor's appointments and responsible for charts

Clickworker.com, Inc. Rochester, New York 5/2010 - 8/2011

US Support Manager & Executive Assistant to the Global COO

Scheduled meetings in MS Outlook 2010

Kept track of all office equipment using MS Office Excel 2010

Support Manager

Answer support requests via email and phone calls from the US, Canada and Mexico

Coordinate with European support

Office Management responsibilities

Conducts research and compiles reports

Processes Payroll via Paychex system for Rochester and California locations

Using QuickBooks Premier Edition 2011:

oEnters bills from vendors and customers

oRecords Payroll information

oTransfers funds to pay Clickworkers from bank to Paypal

oEnters bank deposits

oEnters employee expense reports both foreign and domestic

Purchase supplies and manages equipment

University of Rochester, Rochester, New York 12/1998 - 12/2008

Secretary IV, Environmental Services, Medical Center

Processed department Payroll and all Worker's Compensation and Disability for 300 people

Responded to customer inquiries regarding hospital issues and needs

Gathered information for monthly report for the Director's meeting using Microsoft Excel

Planned and scheduled travel arrangements for Operations Managers

Organized special events such as Department Summer Cookout and Service Awards

Typed weekly minutes using Microsoft Excel on department laptop

Maintained and updated accurate supply inventories

Selected to train new staff in the department to familiarize them with policies and procedures

Scheduled meetings for Director using Microsoft Outlook

Secretary IV, Environmental Services, Medical Center 2005 - 2008

Secretary IV, Parking Office, Medical Center 2004 - 2005

Secretary IV, Chemistry Department 2001 - 2004

Secretary III, Chemical Engineering 2000 – 2001

Secretary III, Payroll Department (PERC) 1998 - 2000

RELATED WORK HISTORY

Sutherland Global Services, Inc., Pittsford, New York (Main Headquarters, Finance Department)

ProCare, Incorporated, Pittsford, New York (Medical Billing Company)

Gordon S. Black Corporation, Rochester, New York (Market Research Firm)

Rochester Management, Rochester, New York (Housing for University of Rochester)

EDUCATION

Secretarial Science, Monroe Community College, Rochester, New York

High School Diploma, James E. Sperry High School, Henrietta, New York

COMPUTER SKILLS

MS Publisher 2010, New Horizons Computer Learning Centers, Henrietta, New York

MS Excel 2010 and MS PowerPoint 2010, Accent Training, Rochester, New York

Microsoft Office Suite 2010

Advanced Microsoft Word 2003, Computer Confidence, Inc., Pittsford, New York

Power Point I and II 2002, Knowledge Fundamentals, Brighton, New York

Access I and II 2002, Knowledge Fundamentals, Brighton, New York

Intermediate Microsoft Excel 2002, Knowledge Fundamentals, Brighton, New York

Advanced Microsoft Office Excel 2003, Computer Confidence, Pittsford, New York

OTHER TRAINING

Basic knowledge of QuickBooks Premier Edition 2011

RochesterWorks Training Services

VISIO 2007

REFERENCES

Available on request and recommendations found on LinkedIn.com

Contact this candidate