PORSHA FRENCH
Atlanta, Ga 30313, 201-***-****, acqdvz@r.postjobfree.com
SUMMARY: Porsha is a project management professional with 9 years of functional project coordination experience in the health field. Her experiences and abilities include: supporting multiple complex projects for high level senior leadership; tracking and reporting project deadlines and milestones; coordinating activities between the R&D, marketing, and operations departments; and meeting project deadlines. Porsha has excellent oral and written communication skills as demonstrated in her ability to manage interactions with individuals at any job level.
•Familiar with SAP - advanced skills in the healthcare and corporate office settings
•Proficient in PC & Mac products
•Proficient in Microsoft Office - Word, Excel, & PowerPoint
•Proficient with e-mail, internet, database, SharePoint, IDX, Banner and EPIC.
•Executive format presentations
•Assisted in the preparation of grant and contract applications, process and improvement, clinical cancer research projects.
•Ability to research and consolidate information
•Ability to maintain confidential information
•Exceptional communication skills
•Excellent organizational and time management skills
•Ability to manage complex spreadsheets
Accomplishments:
•Broadened the scope of projects by bringing in pertinent research material
•All projects came to fruition by incorporating best practices
PROFESSIONAL EXPERIENCE:
Morehouse School of Medicine - Atlanta, GA Feb. 2015 - May 2015
Program Manager, Office of Sponsored Research Administration
•Assisted senior leadership in monitoring and overseeing all CRP grant or contract budgets and budget-related activities, kept abreast of budgetary activities and potential budgetary problems. Presented quarterly reports on the budget and worked with staff to reconcile budgetary information on a quarterly basis with Banner 8.
•Performed budget assistant duties, reported to a budget officer/analyst or equivalent
•Prepared purchase orders for the office by reviewing requests to determine if the information pertaining to items, description, price, quantity, shipping information, etc., was correct and that funds were available for the purchase.
•Created and edited bio-sketches for medical students and private investigators
•Prepared and arranged travel arrangements for medical students and investigators
•Maintained daily and weekly reports in Banner, to keep track of open requisitions
•Participated in weekly conference calls with other program managers, participated in meetings on campus with researchers and private investigators.
Radiant Systems Inc. - Atlanta, GA Sept. 2014 - Dec. 2014
American Cancer Society - Community Health Initiatives
Project Coordinator
•Collaborated with CHI Coordinate to developed processes to manage workflow and ensured in a timely and effective coordination and communication. Assisted in the coordination of the grant application and contract processes.
•Monitored group email for submission of grant applications, requests and questions, forwarded the emails. Reviewed grant applications to ensure that the application 1) completed in its entirety, 2) eligible for funding, 3) free from data discrepancies or inconsistencies. Ensured all grant applications are complete, organized and that final applications are accessible to the CHI Team in the shared drive within appropriate folder.
•Collaborated with CHI Leads to notify grant applicants of receipt of the application.
•Logged receipt of the completed and eligible application via SharePoint & Excel spreadsheet
•Extracted relevant data points from applications and populate into a spreadsheet
•Collaborated with Program Leads with weekly conference calls
•Collaborated with CHI Leads and Coordinator to ensure timely and accurate 1) pre-population of contracts, 2) receipt of collaborative agreement forms (logging receipt within application spreadsheet) and 3) uploaded fully executed contract to the shared drive.
•Clinical Cancer Research projects for Faith-Based Communities, Community Based
•Programs & Targeted Research
TRC Staffing Services, Inc. – Children’s Healthcare of Atlanta - GA April 2013 - Sept. 2014
Children’s Healthcare of Atlanta - Contact Call Center Feb.2014 - Sept.2014
Business Operation Coordinator
•Patient Registration thru EPIC. Verified insurance Coverage thru Medicaid website.
•Responded to and resolved all patient service requests & confirmed all clinic appointments.
•Scheduled hospital follow-up appointments and new patient appointment. Maintained daily databases with spreadsheets for daily records.
Children’s Healthcare of Atlanta - Infectious Disease Division Oct. 2013 - Feb. 2014
Administrative Assistant
•Patient Registration, verified insurance coverage, confirmed all clinic appointments, scheduled hospital follow-up appointments and new patient appointment, databases; spreadsheets, calendar management for the clinics and requested medical records for new patient and returning patients for each doctor clinics.
Children’s Healthcare of Atlanta - Children's Physician Group April 2013 - Sept.2014
Business Operation Coordinator
•Maintained schedules and calendar planning
•Processed employee time reports using STARS
•Planned and organized meeting arrangements and catering
•Video conference and conference bridge scheduling, set-up and coordination
•Maintained conference rooms and accepted meeting notices
•Typed meeting minutes and action item tracking
•Prepared presentations and communications
•Made travel arrangements
•Handled incoming/outgoing mail
•Maintained S: Drive access and Outlook distributions lists
•Assisted with new hire onboarding
•Assisted with special projects, and support to other departmental employees.
Cardlytics Inc. - Atlanta, GA April 2012 - Feb. 2013
Quality Assurance Coordinator
•Conducted a minimum number of monthly monitoring reviews using appropriate monitoring forms and, provided feedback to floor Supervisors on team performance and, identified/report any policy and/or compliance violations.
•Completed basic quality audits of calls to ensure procedural compliance and identify areas for improving customer service. Reviewed audit findings with Supervisors and
•Management for audited areas and corrective actions required
•Participated and facilitate supervisor calibration sessions as required. Supported and assisted with on-going quality initiatives
•Maintained effective communication with other departments and Supervisors
•Attended relevant training classes on new campaigns and refresher courses
•Composed written reviews and provide verbal and and/or on-line feedback
•Applied learned knowledge of campaign through evaluations or coaching sessions
•Maintained productive working relationships with internal team members, interdepartmental functions and external companies
•Identified process improvement opportunities and provide effective/implemented solutions
•Documented relevant facts and information to support work performed
Emory Healthcare Winship Cancer Institute - Atlanta, GA Oct. 2007 - April 2012
Medical Secretary
•Assisted with the development, and the management, and coordination of all patients’ schedule.
•Collaborated with all physicians and other members of the interdisciplinary team to coordinate and managed patient’s admissions, discharges, and specialty procedures.
•All outside medical records, and outside scans, and assisted indirect patient care provider with male doctors with female patients, and patient consents with adolescents, geriatrics and adult patients.
•Demonstrated analytical skills, with the ability to understand, analyze and interpret statistical, clinical, and business information, demonstrating my interpersonal, organizational, and problem-solving skills.
•Scheduled medical appointments in IDX
•Proficiency in database, spreadsheet, and word-processing software utilization, verified health care insurance related regulations/procedures.
•Maintained necessary forms to carry out front desk activities & medical billing
•Recorded & uploaded patients information into electronic medical record (EMR)
•Answered the telephone calls for all clinical messages, and was an liaise with patients, all general practitioners, health care providers, and patient's family members so ensure all request were handled in a timely matter.
•Requested medications and prepared prescriptions for the signature by the providers
& practitioners. Scheduled clinic, hospital and infusion appointments, filed paper charts, scanned all outside records, faxed medical records to outside physicians.
Morehouse School of Medicine - Atlanta, GA Feb. 2005 - Oct. 2007
Administrative Secretary -V.P. for the Finance Department
•Provided administrative support & executive support to internal and external departments
•Strategically main streamed the filing systems & created log-in books for tracking
•Created streamline processes for work-flow and office-flow
•Completed reimbursements in Data-Basics for VP & Controller and staff
•QA’d every document that needed to be reviewed & forwarded to the VP
•Created spreadsheets for tracking documents and used Micrsoft Project 2010
•Organized and managed all meetings and, events that included food catering, scheduled for all others that were attending from off campus, and created and organized all printed materials and transportation
•Negotiated contracts with vendors
•Served as a liaison between Finance and group departments or business units
•Coordinated submission of check requests for invoices and expenses
•Prepared expense reports & Accounts Payable
•Assisted with building and preparing presentations when necessary
•Assisted with departmental communications
•Maintained org charts
•Assisted with audit books
EDUCATION:
•Bachelors of Science in Psychology, Georgia State University - Currently on break
•Associates in Applied Science in International Business, Berkeley College - 2001