Joseph Johnson
Claims Specialist/Team Manager/Agency Field Consultant/Claims Instructor - State
Farm Insurance
Traverse City, MI - Email me on Indeed: indeed.com/me/JOSEPH_JOHNSON62
Dynamic insurance professional bringing 26 years in the field of insurance with an emphasis on homeowners
claims including management positions with extensive catastrophe claim handling and serving as lead
instructor for claims academy training. Selected as agency field consultant leading agency force transitioning
into financial services attaining series 6 and 63 licensing. Hold both Juris Doctorate degree and CPCU
designation.
Highlights
Claims file management processes Interviewing techniques
Property adjusting Critical thinker
Property adjusting Decisive
Claims file management processes Team player
Litigation resolution Analytical
Xactimate specialist Report writing
Insurance fraud expertise
Sales background
Strong interpersonal and communication skills
Rules of evidence
Property claims
Marketing
WORK EXPERIENCE
Claims Specialist/Team Manager/Agency Field Consultant/Claims Instructor
State Farm Insurance - Bloomington, IL - May 1989 to Present
Proven track record of quality performance with ability to successfully take on diverse roles within the company
in property and casualty claims, catastrophe and marketing leadership
EDUCATION
J.D. in Insurance
Thomas M. Cooley Law School - Lansing, MI
1989
Bachelor of Science in Prelaw
Northern Michigan University - Marquette, MI
1985
Associate of Science in Liberal Arts
Northwestern Michigan College - Traverse City, MI
1983