KADIE-ANN BRYAN

**** ******** **

Atlanta, GA ***10

Cell: 678-***-****

Other: 470-***-****

Email: acqdle@r.postjobfree.com

Objectives

A versatile skilled administrative professional with outstanding interpersonal, communications, negotiations and management skills, seeking an organization that can benefit from my skill set and builds their profitability portfolio therein

SKILLS

Customer Service Customer Care Problem Management Scheduling Calendaring Multitasking Prioritizing Advanced Research Light Accounting Business Management Proposal Writing Grant Writing Expense Reporting Budgeting Coordinating Travel Arrangements Executive Administrative Functions Microsoft Office Proficient Internet Savvy Team Leader Organized Detailed Oriented.

WORK EXPERIENCE

Wal-Mart Corporation Atlanta, GA March 2014 - Feb2015

Customer Service Representative

Handled over 300 customers daily at Customer service desk using POS

Processed returns or exchanges of $4500 and issuing refunds or credit according to company policy

Worked among peers to managed schedule lunches and breaks

Using judgment to determine if items being return was acceptable or not according to policy

Uplifting The Community/ Elite Cafe Atlanta, GA September 2012 - March 2014

Personal Assistant 09/2012 to 11/2012

Successfully closed out old office location and established new location for restaurant

Effectively acquired all licenses for new business i.e. (food Permit, health inspections, fire code inspections, business and sales tax license)

Facilitated in opening of new business from birth until opening of restaurant conducting a demographic survey of area to create a menu that would cater to the clientele

Managed CEO schedule, travel arrangements, contracts and all written correspondence

Attended meetings in CEO’s absence and provided a detailed comprehensive report of minutes

General Manager 11/2012 to 03/2014

Managed general operations of restaurant with a staff of 2 cooks and seating for 35 patrons

Maintained inventory, food quality, customer service and food budget to run restaurant

Operated register using POS system and made updates or changes to menu as needed, also closing out register and credit card batches and making daily deposits into company account

Implemented all marketing strategies and material using MS Publisher which increased sales by 80% from $150 when doors opened to $400 within 2 months and gained 35% of new customers

Created sales, product and payroll reports and was also responsible for employee schedule and time

ARSS, LLC Atlanta, GA November 2010 - September 2012

Collections Specialist/Department Manager

Managed the sentinel warrants collections team of 5 in collecting monies that was owed to probation and reporting any changes in defendants living or financial status to insure compliance with FDCPA

Assisted team in reaching monthly budget of $100k which was achieved every month along with bonus

Maintained workload for each agent and created filing system to gain easier access to client files which increased productivity and profitability

Created or updated correspondence for new clients and/or business partners and handled all client relations therein

Moneyco USA Stone Mountain, GA December 2009 - March 2011

Tax Preparer/Office Manager

Established a trusted professional relationships with clients while preparing their personal income tax

Checked all documentation for accuracy and compliance with IRS tax qualifications for the 2009 and 2010 tax season before transmitting to minimize tax forms being rejected or delayed

Managed all aspects of office i.e. phones, faxes, copies, filing system, office supplies and breaks

Vandenberg Chase & Associates Atlanta, GA. August 2009 - November 2010

Collections specialist

Managed portfolio of over 1500 payday loan accounts

Collected $6000 in my first month, collected over $25,000 by 3rd month

Consistently hit bonus and achieved contest goals with my team of 5

Maintain all FDCPA and compliance laws as it pertained to the collection of debt

Nehemiah Project Lumberton, NJ December 2007 - August 2009

Event Planner/Administrative Assistant (Project Based/Event Based)

Planned and coordinated 5 events totaling about $4500 for fund raising and market awareness

Effectively raised over $10k in total and generated new contacts and resources for the company

Responsible for booking and obtaining talent, vendors and volunteers for each event, rehearsal or meeting

Coordinated travel arrangements for all out of town talent and participants of each event

Prepared and responsible for all business correspondence, radio commercial copies and contracts for each event acting as company liaison with all outward sources.

PNC Bank Moorestown, NJ September 2007- March 2009

Receivables Processor II

Prepared and processed 1500 lockbox payments for various insurance companies

Efficiently separated and batched EOB and invoices according to clients request, lockbox number and group

Successfully scanned workloads and sent them to be encoded to receive credit for batches completed and apply payments to client accounts

Professional Education

Taylor Business Institute New York, NY

Business Administration

Associates Degree

Academic Education

Prism Career Institute Cherry Hill, NJ

Medical billing and coding

Diploma/Certificate

Contact this candidate