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Service Management

Location:
Alexandria, VA
Posted:
June 23, 2015

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Resume:

SHERI COLSTON

**** ***** **. **********, ** *****

484-***-**** acqd23@r.postjobfree.com

Objective

To utilize my education and experience within a progressive organization that offers an opportunity to assist and empower others.

Qualifications

2015-current

Magellan

Military Family Life Counselor

2014-2015

Psych Pros/Optum United Behavioral Health

EAP Specialist

Provide telephonic health and well-being, solution focused consultations

Triage and refer clients as needed to appropriate resources such as EAP and behavioral health providers, vendors or community based resources

Ability to work with a culturally and geographically diverse population

Able to address a variety of problems and issues as presented by callers

Responsible for documenting all client contacts and maintaining appropriate clinical records, consulting as needed with Supervisors and Peers, and interacting with various departments and customer based entities

Quote and explain benefit coverage to members and providers. Follows appropriate benefit procedures

Participate in staff meetings, case consultations, and training opportunities

2012-2015

Onward Behavioral Health

Therapist, IOP Rehab After work

Provide individual, substance abuse, family/Couples counseling, and group work using a variety of techniques. Experience with OCD, PTSD, and sex offender population. Coordinate treatment efforts with the families of clients and other personnel of other treatment agencies. Provide support of ancillary services. Assist in the development of mental health services in a community setting. Provide all activities as required by both internal and external sources.

2011-2012

MHM Services (Contract Department of Corrections)

Mental Health Clinical Supervisor

Responsible for treatment in Mental Health Unit within the facility. Make clinically based decisions regarding appropriateness for treatment, as well as preferred treatment modality. Assess and make referrals for higher level of care, as appropriate. Complete clinical evaluations and assessments. Provides oversight and consultative supervision, weekly on an ongoing basis. Designs and implements best practice and emerging practice protocols employed in service delivery. Monitored service delivery, quality and operational outcomes and recommends and oversees improvements where necessary. Ensured continuity of care through the development of collaborative relationships with other agencies and providers.

2008-2011

Greater Philadelphia Health Action

Counselor III

Provide individual, substance abuse, family counseling, and group work using a variety of techniques. Dually diagnosed population. Coordinate treatment efforts with the families of clients and other personnel of other treatment agencies. Provide support of ancillary services. Assist in the development of mental health/substance abuse services in a community setting. Provide all activities as required by both internal and external sources.

2006-2008

Intercommunity Action Philadelphia, PA

Children’s Behavioral Health Clinical Supervisor

Supervise Behavioral Specialists, Mobile Therapists and Therapeutic Support staff in a community setting.

2005 - 2006 State of South Carolina Spartanburg, SC

Chief Mental Health Counselor

Provides individual, family and group services to a varied population; this to include assessments, case management, formulation of treatment plans, ancillary services, referral for physician services, and ensures continuity of care for consumers in the community. Provides crisis intervention services on a PRN basis. Maintains records in accordance with QA and local standards of clinical practice while maintaining compliance with local, state and federal Corporate Compliance Laws. Assists with supervision/coordination of CAF programming.

2003 - 2005 Northeast Treatment Center Philadelphia, PA

SCOH Supervisor

Management of personnel, program design and implementation, monitoring, training and evaluation of case managers. Budget development and management. Responsible for the overall operation and daily functioning of program that provides services to adjudicated children and adolescents in their own homes. Conduct Psycho-social assessments, treatment planning and case management. Council at risk youth and their families offering support and referrals for necessary services.

2001 - 2003

Supervisor of In-Home Detention and Police Assistance Programs

Management of personnel, program design and implementation, monitoring, training and evaluation of youth workers. Budget development and management. Responsible for the overall operation and daily functioning of program that provides services to pre- adjudicated youth. Plan and conduct bi-weekly life skills program. Responsible for program that coordinated with police precincts for transportation of youth after arrest.

1999 - 2001 Community Corrections Corporation Trenton, NJ

Unit Supervisor/Family Service Coordinator

Provided supervision for unit and senior counselors in a residential treatment and assessment center for incarcerated adult males. Conduct folder audits and unit tours. Facilitate lectures and groups pertaining to all aspects of treatment. Help to design and implement systems to better meet the needs of the population. Oversee operations of the family service program. Council families and provide case management and provided referrals. Coordinated activities, to include preparation of materials for group. Attend bi-weekly team meetings, supervise staff and keep and maintain records for family service participants.

Senior Counselor

Responsible for case management and case planning for approximately 32 incarcerated men. Provide individual and group counseling, as well as facilitate lectures and groups using REBT and Cognitive Behavioral strategies to address treatment issues. Responsibilities included assessment, development, and update of treatment plans. Monitoring and documentation of progress. Guide residents through the process of completing a continuum of care plan upon release.

1998 - 1999 Spectrum Medical Services Bridgeton State Prison Bridgeton, NJ

Unit Supervisor

Provided supervision for senior counselors. Facilitate individual and group counseling with adult males who experience substance abuse issues, carried out in a therapeutic community setting. Conduct lectures to introduce information on the recovery process. Provided assessment, treatment and planning and tracked meetings attended. Followed and documented progress of twenty four inmates.

1994 -1998 People Acting To Help (PATH) Philadelphia, PA

Industrial Service Specialist

Trained and instructed thirty consumers with mental retardation on new and existing contracts in a sheltered workshop environment. Maintained production cards, coordinated individual habilitation program plans and followed progress. Supervised a cleaning crew of MH/MR consumers in the community. Maintained a cleaning schedule on a daily basis. Transported consumers to and from various locations in the community. Assisted with their development of job skills.

Credentials

Licensed Professional Counselor

PA and Delaware

NCE Certification

Education

Currently enrolled in PhD. General Psychology Program

1997 - 2000 Lincoln University Oxford PA

Master of Human Service (Concentration in Counseling)

Pi Gama Mu

1993 - 1994 Reading Area Community College Reading PA

1982 - 1986 Rivier College Nashua, NH

BA Psychology

Relevant Experience

CPR and First Aid Certified

Continuing Education Credits in Individualized Systems of Care (Georgetown University)

Social and Emotional Disorders and the Juvenile Justice Systems and Community Integration

(Temple University)

Emotional Intelligence

(DBT) Dialectical Behavioral/Advanced Dialectical Behavior Therapy Training

Motivational Interviewing

Assessing and Treating Violent Individuals

Empirically Supported Treatment Procedures in Clinical Child/Pediatric Psychology Settings

CBT

Mindfulness Based Cognitive Therapy

References Available Upon Request



Contact this candidate