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Customer Service Sales

Location:
Tulsa, OK
Posted:
June 22, 2015

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Resume:

Maria Myers South ***st East Ave Tulsa, Oklahoma *4134

(918-***-****

acqcuk@r.postjobfree.com:acqcuk@r.postjobfree.com

mailto:acqcuk@r.postjobfree.com

Education University of Arkansas, Sam M. Walton College of Business, Fayetteville, Arkansas – Logistics/Supply Chain Management

Attended from 1985-1988 and September 2012-February 2013 GPA: 3.12

Computer Skills Microsoft Office, AS400, Internet Research, TSYS

Projects Arkansas Household Research Panel, 1985-88 – Prepared questionnaires and sent bulk mailings. I was the personal Secretary for Distinguished Professor of Business Administration and Editorial Assistant for Journal of Business Research (Professor William R. Darden, Editor) at the University of Arkansas. Many more duties as assigned.

Daily Flash Reports sent to International Executives for Chloride Power Protection

Work Experience

06/2004 - 01/2005 Bank One Springfield, Missouri

Card Activation Advisor - Assisted card members by activating and customizing credit cards; sold products at end of activation. Handled balance transfers. Heavy computer usage; analytical ability; approximately 100 calls answered each day; kept current on new policies and procedures; effective communication and interaction with card members and team members; multi-tasking and record keeping; transferred approximately two million dollars to Bank One from customers’ other credit card companies.

04/2002 – 03/2003 Chloride Power Protection Lake Forest, Illinois

Customer Support Specialist/Sales - Daily Flash Reports and Month-to-Date reports; assisting 27 National Sales Representatives; sending literature; creating engineering manuals; assisting application engineers; faxing order and shipping acknowledgements; obtaining freight quotes from various shipping customers for national and international shipments; coordinating shipments with customers and sales representatives; filing freight damage claims; ordering supplies; maintaining files; entering orders and retrieving reports from AS400; bulk mailing; worked directly for Central, Eastern and Western Sales Managers.

11/2000 - 12/2001 TFW Surveying & Mapping, Inc. Grayslake, Illinois

Administrative Assistant - Daily project updating and reports, ordering legal documents and maps; billing; vendor contact; answering phone, ordering supplies; Excel report updates - subdivision plats, roll tubes, cost accounting, project record list, village information; strong attention to details; legal descriptions, filing - subdivision plats, tax maps, projects, roll tubes; Microsoft Office, Infoselect, Excel; flat file coordination; correspondence; copying and packaging maps for distribution; bulk mailing; worked for President and Project Director.

2005 – Present: Held several positions at various companies with emphasis on Customer Service and Sales. I will provide a list of these on demand. I recently worked at Bass Pro Shops call center in Springfield, Missouri from October 21, 2013 until April 16, 2014 and at Primary Services, Inc. as a temporary background investigator for Carco Group, Inc. CURRENTLY WORKING AT Oklahoma Workforce Eastgate Office through AARP program.

Other Skills Typing: 70 wpm ; Microsoft Word;IBM AS400; Excel; Access; Avaya System; Cisco Communicator; Call Center Advisor; Customer Service Representative; Speedwriting: 100 wpm; Data Entry: 10,000 kph



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