Yasmine L. Phillips
Houston, Texas 77090
acqcq2@r.postjobfree.com
Objective
To use my knowledge of Medical Terminology, CPT Codes, and Review claims
Professional Profile
License/Certificate
License Life, Accident, Health, and HMO Agent
Certificate of Vocational Nursing
Certificate All Lines Insurance Adjuster
Certificate Medical Administrative Assistant Specialist
Summary
Input initials claims, posting payments/adjustments, reviewing denials/appeals,
verifying insurance, getting pre-authorization/eligilibity, sending notification of
balances to providers, facilities, and patients.
Review status of closed claims for the purpose of issuing letters, checks, and
reserve extensions as necessary.
Reprogrammed and downloaded terminal applications
Logged all calls into interactive customer database for smooth flow of service
Ordered and pulled reports, handled any day to day customer support issues or
terminal problems as they arose, Accenture, San Antonio, Texas
Performed customer service as needed, preparing orders, setting up new service,
disconnect, transferring of service, accepting payments, making payment
arrangements, applying payments to charges and setting up installment billing
Work History
May-2015 to Current, Ambulance Medical Biller, First Medical Responds, Houston,
Texas
June-2013 to October-2013, Insurance Processor,Accenture, San Antonio, Texas
November-2009 to October-2010, Tier One Tech Support, Transcom USA, San
Antonio, Texas
November-2005 to Current, Office Manager, VIP Development Management
Company, Houston, Texas
August-1990 to November-2005, Senior Customer Service Representative,
SWB/ATT, Houston, Texas
Education
Houston Community College Graduate 2015, Houston, Texas
Certificate of Medical Business Professional Specialist
MTI Online College, Loan Processor, and Claims Processor
Adjusters Pro Online Insurance School, All Lines Insurance Adjuster
Computer/Administrative Skills
Windows, Microsoft Office (Excel, Outlook, Word, Power Point), Medisoft, Medcin,
Medical Terminology, CPT Codes, ICD-9, 10-key, inverse 10-key and HIPPA