Rashidan Bin Mohamad Yazid

Apt. Blk ***, Yishun Ring Road,

#**-****,

Singapore 760314.

+65 9009 7367

acqci4@r.postjobfree.com or acqci4@r.postjobfree.com

Singaporean

Dear Hiring Manager,

RE: Application for Entry Level, Occupational Health And Safety, Trainer or Customer Service Positions

EDUCATION

NATIONAL UNIVERSITY OF SINGAPORE July 1999 – July 2002

Master of Science, Majoring in Business Marketing

Grade Point Average 2.75/4.00

JACKSONVILLE STATE UNIVERSITY, USA Aug 1989 – Dec 1993

Bachelor of Science, Majoring in Business Marketing

Grade Point Average 3.37/4.00 (Dean’s List)

OTHER PROFESSIONAL CERTIFICATES

Medical Orderly (Medic), First Aides and CPR Mar 1986 – Sept 1988

FEDERAL EXPRESS

Certificate of Customer Services (International) 1995

MINISTRY OF MANPOWER

Building and Construction for Safety Supervisor 1995

Oil & Petrol Chemical Safety Course Certificate for Supervisors 2009

Risk Management Course (BizSAFE Level 2) 2010

Advance Certificate in Workplace Safety & Health (Safety Coordinator) 2010

Advance Certificate in Training & Assessment (Full ACTA) 2010

Work At Height for Supervisor Level 2012

LANGUAGES Written Spoken Read Listen

English Good Good Good Good

Malay Good Good Good Good

HOBBIES

Swimming & Reading – To keep healthy and fit and abreast with computer software

PROFESSIONAL EXPERIENCE

JANGHO GROUP CURTAIN WALL (S’PORE) PTE LTD Oct 2011 – Current Date

Field Safety Coordinator cum In House Trainer - Occupational Health and Safety

Coordinating, supervising and participating in the View Mock Up (VMU) and curtain wall installation projects for Soil Builder - 21 Angullia Park, for Sato Kogyo at The Plaza – Beach Road, for Wee Hur at Fusionopolis 3 - One North and for Kajima at MD1 - NUS, for GreatEarth at LKC-EMB/CSB (Yunnan and Novena Projects)

To assist the Project Manager in implementing the Fall Prevention Plan at site.

To advise the Project Manager on the measures to be taken in the interests of safety and health of persons working at height on site and to report the findings to the Project Manager.

To carry out inspection to monitor conformity to safety requirements when work at height and investigate any accidents arising from falling from height.

To Attend Workplace Safety & Health Committee meeting conducted by main contractor.

Carry out daily safety inspection and rectify any unsafe conditions or unsafe acts either directly or by referring the matters to the project manager or relevant person-in-charge.

Promote the safe conduct of work within the worksite.

Liaise with main contractor’s safety supervisors with respect to daily safety matters.

Acquisition and maintenance of all safety-related documents such as trade certificates, examination and test certificates, MSDS, etc. from sub-contractors’ suppliers, etc.

Assist in the review of the safety management system conducted by the Management.

Ensure that the provisions of the WSH Act and any regulations made are complied with.

Assume the role as member of the safety committee.

Maintain the site safety records and promote safety awareness among sub-contractors.

Safety enforcement on all site personnel.

Conduct toolbox meeting / safety talk.

CHUAN SHENG CONSTRUCTION & LANDSCAPE P/L Nov 2009 – Aug 2010

(LTA Projects for MRT C903, C911, C921 & ER299)

Field Safety Coordinator cum Medic - Occupational Health and Safety cum Trainer

Supervised and participated in LTA’s projects for MRT Downtown Circle C903 at Rochor, C911 at Sungei Kadut, C921 at Little India and ER299 at Kampung Bahru Road for the Mass Rapid Transit for the Circle Line projects

To manage a group of foreign construction workers at zero accident report

To plan and organise daily activities and induction for new supervisors and workers

Prepared for OSHAS 18001 : 2007, BizSAFE Star and ISO 9001: 2008 for external auditors and organised safety in-house training for workers

Conducted daily inspection at least once in the morning and in the afternoon, submit weekly inspection checklist to Main Contractor with action taken for recommendations

Conducted toolbox meeting and safety talk for the workers as well as keep proper attendance record as well as good housekeeping

Submission of basic safety documents such as toolbox meeting, LG & LM certificates and other safety materials to the Main Contractor

Ensured that workers followed all the safety requirements and regulations according to WSH’s guidelines and participated in the bi-yearly emergency fire drill exercise

PRIVATE HOME TUITION Jun 2009 – Nov 2009

Tutor

Coaching and tutoring for 1-to-1 private home tuition for primary and lower secondary students and preparing and delivering lesson plans for all the students

Identifying the individual needs of of the students ensuring that all students have an individual learning plan which links to their long term academic goals

Continually reviewing the students progress to ensure that the coaching and tutoring continue to meet the students academic needs

Actively gaining feedback from the students and parents and other sources, reviewing and improving the content accordingly

DONG AH GEOLOGICAL ENGINEERING CO. LTD Feb 2009 – May 2009

(LTA Projects for MRT C907 & MCE C487)

Field Safety Supervisor - Occupational Health and Safety

Supervised and involved with LTA’s projects for MRT C907 at Marina Bay and MCE C487 at Ford Road where both projects dealt with Deep Soil Mixers and tunnels for expressway and Mass Rapid Transit for the Circle Line projects

In controlled of a group of foreign construction workers

Assisting Project Manager in implementing the Fall Prevention Plan at site

Conducted daily inspection, submit weekly inspection checklist to Main Contractor with action taken for recommendations

Ensured that workers followed all the safety requirements and regulations according to WSH’s Act and regulations and participated in the bi-yearly emergency fire drill exercise

Organised for induction and in-house training for new workers before they were allowed to work on site

Maintain the site safety records and promote safety awareness among sub-contractors.

Safety enforcement on all site personnel.

Conduct toolbox meeting / safety talk.

CIVICA(S) PTE LTD July 2008 – Dec 2008

School Zone Library

Library Assistant

Provide library and information service to meet the needs of library users as well as promote and develop reference services to library users

Handling in-bound calls for library users’ feedback, and overcome as well as resolve users complaint and problem and offered better solutions and recommendation

Promoting, planning, developing and assisting in the execution of library programmes and activities

Provide library front desk circulation and information services as well as support library administrative and management duties and services

Assist in library housekeeping, inventories and maintenance related matters as well as other duties and responsibilities as assigned

SITEL(S) PTE LTD May 2007 – Mar 2008

Tiger Airways’ Campaign (Call Centre)

Customer Service Professional Reservation and Trainer (Contract Term)

Handling in-bound calls for ticket reservation, passengers’ feedback, and overcome as well as resolve passengers complaint and problem and offered better solutions and recommendation

Acting as “Duty Reservation Manager” to resolve passengers’ issues pertaining to ticket reservation

Conducting in-house training for new agents on proper handling of the passengers

Promoting sales of other special service requests to passenger and advice passengers of the terms and condition

NTUC INCOME(S) LTD Sept 2006 – Jan 2007

Insurance Campaign (Call Centre)

Customer Service Agent

Handling in and out bound calls for healthcare and insurance holders’ feedback, and overcome as well as resolve insurance members complaint and problem and offered better solutions and recommendation

Conducting in-house training for junior agents on proper handling of the insurer

Promoting insurance programmes and activities to new insurance’s account members and advice insurance members of the terms and condition

PRIVATE HOME TUITION Jan 2006 – Sept 2006

Tutor

Coaching and tutoring for 1-to-1 private home tuition for primary and lower secondary students and preparing and delivering lesson plans for all the students

Identifying the individual needs of of the students ensuring that all students have an individual learning plan which links to their long term academic goals

Continually reviewing the students progress to ensure that the coaching and tutoring continue to meet the students academic needs

Actively gaining feedback from the students and parents as well as other sources, reviewing and improving the content accordingly

NATIONWIDE FREIGHT FORWARDER(S) PTE LTD May 2005 – Nov 2005

Air Freight and Courier Service (Call Centre)

Customer Service Executive

Handling in-bound calls for customers parcels or package shipments and delivery status, customers’ feedback, and overcome as well as resolve customers complaint and problem and offered better solutions and recommendation

Acting as “Duty Feedback Manager” to resolve customers’ issues pertaining to parcels status and tracking system

Promoting sales of new pricing, time frame for delivery and corporate rates as well as special services and discounts to corporate members and customers and advice customers of the terms and condition

Conducting in-house training for new agents on proper handling of the customers

PRIVATE HOME TUITION Jun 2003 – Apr 2005

Tutor

Coaching and tutoring for 1-to-1 private home tuition for primary and lower secondary students and preparing and delivering lesson plans for all the students

Identifying the individual needs of of the students ensuring that all students have an individual learning plan which links to their long term academic goals

Continually reviewing the students progress to ensure that the coaching and tutoring continue to meet the students academic needs

Actively gaining feedback from the students and parents as well as other sources, reviewing and improving the content accordingly

NEE SOON EAST COMMUNITY CLUB, Singapore Nov 1995 – Apr 2003

Senior Programmes Executive cum Assistant Manager

Planned course schedules and performed community duties, assisting with the enrolment and registration of students, participants and volunteers as well as coordinating with a group of trainers and instructors

Managed a team of junior officers on daily course activities

Organising and marketing programmes, events, courses and activities, and providing services to the students and parents as well as community leaders

Planned and coordinated educational activities, projects and services for the students

Recruiting new trainers and submission of quarterly office’s financial reports to senior management

FEDERAL EXPRESS (International), Singapore Sept 1994 – Oct 1995

Customer Service Representative

Assisting office administrations and handling customers’ feedback, overcome and resolve customers complaint and problem and attending to the call centre and front-desk assignments

Arranging and monitoring in and out bound shipments

Reviewing customers' credit status and accounts

CITIBANK N.A., Singapore Feb 1994 – Aug 1994

Customer Service & Admin Assistant (Temporary Project)

Assisted in developing Cross Product Study for Retail Banking Division

Cross-reference of shares, bonds and investments for Risk Management and Analysed outstanding balances in portfolio for Risk Assessment

SINGAPORE ARMED FORCES Mar 1986 – Sept 1988

Full Time National Service

Assistant Senior Medical Orderly (3rd Sergeant)

Administered providing first-aide to soldiers in action

Managed medical records and prepared document filings

Served as an Assistant Senior Medical Orderly in the Changi Hospital (SAF Ward)

Contact this candidate