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Customer Service Engineer

Location:
Lewis Center, OH
Salary:
105000
Posted:
June 21, 2015

Contact this candidate

Resume:

Call to:614-***-****

Email: acqce5@r.postjobfree.com

Summary:

Sun Certified Java Programmer and Sun Certified Web Component Developer over 8 years of experience in the software application development and understanding of the OOPS and SDLC.

Strong experience in JAVA, J2EE Technologies (JSP, Servlets), Struts, Web works, Spring Framework.

Good Experience in Hibernate and AJAX technologies.

Extensive professional experience in creating enterprise applications on web/application servers such as Web Logic, Apache Tomcat and Resin

Good experience in XML technologies such as DTD/Schemas, DOM/SAX Parsers, XSL, XSLT, XSL-FO.

Strong SQL, PL/SQL experience and great background in Oracle, DB2, MYSQL, MS SQL Server.

Proficient in working with standard JAVA/J2EE Design Patterns including Singleton, Factory, Fcade.

Worked on a full SDLC from requirements gathering to prototyping till user testing and Production release.

Good experience in writing Hive queries and good knowledge on BigData

Excellent hands-on experience in developing and managing Web based Applications

Good finance, retail and government domain knowledge

Excellent analytical/presentation skills and robust interpersonal skills.

Ability to learn new Tools and Technologies rapidly.

Education:

Master of Science in Information Engineering, University of Osnabrueck, Osnabrueck, Germany.

Bachelor of Engineering in Computer Science, University of Madras, Chennai, India.

Domain experience

Domain

Years of experience

Financial(retail )

4.2yrs

Financial (investment)

6months

Media

6months

government

1yr

Retail store

1yr

manufacturing

3months

university

6months

Technical Profile:

Programming Languages

Java

J2EE Technologies

Servlets, JSP, JSTL, EJB, JMS, RMI,JDBC,JNDI, SOAP, Rest

Web Services, JAVA XML API (DOM and SAX)

Web Content Dev tools

XML, XSLT, XPATH, XSD, DTD, HTML, DHTML, Java

Script, CSS and AJAX, JSON, velocity

Database Applications

Oracle, DB2, MS SQL Server 2000, MYSQL

Frameworks

Struts, Hibernate, Web Work, Spring

View Technologies

AJAX, Servlets, JSP, HTML, DHTML, JavaScript, FLEX

Logging Tools

Apache Log4J

Operating Systems

unix, Windows

Packages

MS-Office

IDE

Eclipse, My Eclipse, Net Beans

Web/Application Servers

Apache Tomcat, Web Logic8.1, Web sphere

Design Version Control

CVS, ClearCase,GIT,SVN

Other tools

Ant, Maven, SQL NavigatorTOAD, Volantee, QC, Jira, Bamboo, Stash, Find bugs, PMD

Experience at Virtusa

Project Name

Duration

JPMorgan & Chase-CHASE 3.0

Jul 2014 – May 2015

Thomson Reuters – IMS

Feb 2014 – Jun 2014

Broadridge: Clearance-Pro

Aug 2013 – Jan 2014

JPMorgan & Chase - Move Money Services (P&T PHASE - 1)

Feb 2011 – Jul 2013

JPMorgan & Chase - Move Money Services(Quick Pay)-as contractor

MAY 2010 – Jan 2011

JPMorgan & Chase – Chase 3.0

Senior software Engineer (Jul 2014- Jun 2015)

Business Problem: chase 3.0 is newer experience of chase.com as part of CIG. CIG is responsible for developing and maintaining web applications that allows JPMorgan Chase’s customers to use online banking services. Also allows Customer Service Representatives to serve the customers better. Also, CIG is responsible for proactively identifying and championing channel strategies that can be incorporated into the overall LOB strategy to maximize the benefits to the customers and the corporation.

Environment: Java, Spring3.0, Web Services, GIT, STASH, Tomcat, Agile.

Project Role: Associate Consultant.

Responsibilities:

Involved in development, deployment and change requests for Chase 3.0 using JIRA.

Developed controllers using spring MVC. Implemented Spring beans using dependency injection

Used mem cache for caching and cache evict.

Coordinated design and development activities in a Scrum team environment.

Experienced in Agile software development and Rapid application design.

Created the build system using Maven scripts.

Used GIT as the configuration management tool and STASH for code review.

Implemented Code Fixes using find bugs, ERA and PMD Style.

Used Restful service to handle UI requests and used Jaxb web services for getting the details from other systems

Review business requirements and Functional specification documents.

Involved in design and Estimating of the requirements.

Managed day to day operational and implementation tasks.

IMS, Thomson Reuters

Senior software Engineer (Feb 2014-Jun 2014)

Business Problem: Thomson Reuters is the world’s leading source of intelligent information for businesses and professionals. This IMS Backend deals with researcher’s research information. IMS will grab lot of researcher’s article information and will proved same information to various research companies with categorized information

Environment: Java, Hadoop 0.20, Hive, HBase, Agile.

Project Role: Senior Software Engineer

Handled the team of four number

Writing the data sets using Hive queries.

Managed day to day operational and implementation tasks.

Coordinated design and development activities in a Scrum team environment.

Clearance-Pro, Broaridge

Senior software Engineer (Aug 2013-Jan 2014)

Business Problem: Clearance-Pro is a pre-settlement and settlement clearing solution that provides a set of applications that connect client processing systems to the respective industry utilities or client internal solutions. The main functionalities of clearance-pro are message enrichment, validation and settlement for its client like BONY, DTC and CDCC. It receives message from impact and convert them to client specific message. It also validates the message and for CDCC its settlement engine. Clearance-pro ICM is Inter/Intra trade Matching service for Broaridge clients like BOA and UBS

Environment: Java, J2ee, spring, hibernate, Bex framework, Neo framework, Velocity, Volantee, DB2, JBoss, Agile.

Project Role: Senior Software Engineer

Worked on standalone spring JMS listener for ICM

Developed DbDiff utility which reports the differences between two DB’s

Converted full ICM module into spring based using spring IOC

Used spring job scheduler for ICM module

Worked of neo framework to reduce performance issues

Used velocity to create html templates

Used Volantee for message conversions

JPMorgan & Chase - Move Money Services (P&T PHASE - 1)

Senior software Engineer (Feb 2011- JUL 2013)

Business Problem: CIG - MMS (Corporate Internet Group) is responsible for developing and maintaining web applications that allows JPMorgan Chase’s customers to use online banking services. Also allows Customer Service Representatives to serve the customers better. Also, CIG is responsible for proactively identifying and championing channel strategies that can be incorporated into the overall LOB strategy to maximize the benefits to the customers and the corporation.

Environment: Java, Spring3.0, Web Services, DB2, Multi-threading, clear case, Jisi.

Project Role: Senior Software Engineer

Developing the Batch Jobs for offline process using and manger worker model which is based on Multi-threading

Used DB2 sys-proc admin concepts for importing and exporting large data to files

Developed High Level flows and design Documents for Wire Services

Handled the Web services Requests using JISI framework

Validated the user Requests using JISI validations

Used spring IOC and Spring AOP for IOC and Security purposes.

Developed Store Procedures for QuickPay,P&T and ONC

Used Oracle objects, Lists and Advanced Queues for exchanging the data between Databases.

Worked on Oracle to DB2 migration.

Handled Shell scripts Requestes using worker and Manager Model.

Used clear case for version control of the code and configuration files.

Experience Prior to Virtusa

Magana InfoTech Pvt. Ltd

MMS, JPMC

Senior Engineer (May 2010 to Feb 2011)

Business Problem: CIG - MMS (Corporate Internet Group) is responsible for developing and maintaining web applications that allows JPMorgan Chase’s customers to use online banking services. Also allows Customer Service Representatives to serve the customers better. Also, CIG is responsible for proactively identifying and championing channel strategies that can be incorporated into the overall LOB strategy to maximize the benefits to the customers and the corporation.

Environment: Java, Spring3.0, Web Services, DB2, Multi-threading, clear case, Jisi.

Project Role: Senior Software Engineer

Developing the Batch Jobs for offline process using Multi-threading and manger worker model.

Used DB2 sys-proc admin concepts for importing and exporting large data to files

Developed High Level flows and design Documents for Wire Services

Handled the Web services Requests using JISI framework

Validated the user Requests using JISI validations

Used spring IOC and Spring AOP for IOC and Security purposes.

Developed Store Procedures for QuickPay,P&T and ONC

Used Oracle objects, Lists and Advanced Queues for exchanging the data between Databases

Handled Shell scripts Requestes using worker and Manager Model.

Used clear case for version control of the code and configuration files.

Worked on Oracle to DB2 migration

Due to personnel problems not worked for the period (Jul 2009- April 2010)

SAIC Corporation, CityTime

Java Developer (July 2008 to June 2009)

Business Problem: Implementation of Time Keeping Module for New York state Government Agencies.

Environment: JSP, Servlets, Struts, Spring, Hibernate, AJAX, JavaScript, HTML, Web Logic Application Server, Oracle and Eclipse.

Project Role: Java Developer with the following responsibilities:

Responsible for developing user interfaces for Time Keeping module using JSP, AJAX, JavaScript and HTML

Developed Business Services and Data Access classes

Validated Fields Of User Interfaces using Struts Validation

Integrated Spring, Struts and Hibernate

Developed SQL Queries and called Store Procedures.

Used Oracle as a Database and Web Logic as a application server.

Longs Drugs, Merchandise Transfer System

Java Developer (August 2007 to June 2008)

Business Problem: To Generate Account for the movement and cost of inventory transfers.

Environment: JSP, Servlets, Struts, Spring, Hibernate, AJAX, JavaScript, HTML, Web Logic Application Server, Oracle and Eclipse

Project Role: Java Developer with the following responsibilities:

Responsible for developing user interfaces for MTS using JSP, AJAX, JavaScript, and HTML

Developed Business Services and Data Access classes

Validated Fields Of User Interfaces using Struts Validation

Integrated Spring, Struts and Hibernate

Developed SQL Queries and called Store Procedures.

Used Oracle as a Database and Tomcat as a application server

Came to India for brother’s marriage(May 2007 to July 2007)

Fusion Soft, Indiana Unclaimed

Java developer (November 2006 to Apr 2007)

Business Problem: Implementing the interfaces for claiming unclaimed properties for the people of Indiana State Government.

Environment: JSP, Servlets, Web Work, Spring, Hibernate, AJAX, PDFBOX, JavaScript, HTML, Resin Application Server, MS SQL Server and Eclipse

Project Role: J2EE Developer with the following responsibilities:

Developed Basic Search and Advanced Search Mechanisms using Web work, JSP and Hibernate.

Developed action Controllers and implemented business logic using hibernate criteria

Used PDFBOX library for generating PDF documents.

Used Resin as a application server and MS SQL SERVER as a database

Java and j2ee training (March 2006- Nov2006)

Knorr-bremse, User Manual Transformations

Programmer (December 2005 to March 2006)

Business Problem: Transforming user manuals from XSD to PDF format.

Environment: XML, XSLT, XSD, XPATH, XSL-FO, XMLSPY, Saxon, XEP

Project Role: Programmer with the following responsibilities:

Understanding the transformation and user manuals structure

Developed XSLT transformation for XSD

Used Saxon for transforming XSLT to XSL-FO

Used XEP to get PDF out of XSL-FO

University Of Osnabruck, Icalendar Interface for School Attendance System

Programmer (March 2005 to November 2005)

Business Problem: Developing School Attendance system and Integrating Icalendar for School Attendance System.

Environment: Java, Html, JSP, Java Script, JDBC, JICAL, Tomcat and MySql

Project Role: Programmer with the following responsibilities:

Understanding the Icalndar concept RFC2445

Developed interfaces for taking the attendance, modifying the attendance, displaying time table and interfaces for calculating student statistics.

Icalendar interface is designed using JICAL.

Created interfaces for importing holidays, importing schedule details and exporting schedule details

Used MySql as database and tomcat as application server

Trained on software technologies like java, c, c++ and obtained CMIT certificate for the course ‘Business Information Technology-Computer Science’(2001-2003)

Achievements & Certifications

Secretary for the Department of Computer Science Engineering in RMK Engineering College and class second in Engineering.

Sun Certified Java Developer

Sun Certified Web Component Developer

Brain Bench Certified Programmer for Java 2 platform



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