DINA LONGO-ARMFIELD

**** ******** ***

RALEIGH, NC 27616

919-***-****

acqc2g@r.postjobfree.com

OBJECTIVE

To serve an office team with high quality clerical and organizational support in meeting daily challenges and accomplishing daily goals.

EXPERIENCE

Nov. 2012 – Present Shinkawa Electric Durham, NC

Administrative Office Manager

Responsible for managing Accounts Payable and Receivables on a daily and monthly basis with providing end of month reports to the VP that are presented to the President of the company located in Japan. Processed daily deposits, facilitates the Monthly and Quarterly taxes as well as the 1042 tax. Prepared payroll and expense payments for sales and internal staff. In addition to expenses, I also track and pay commission to representatives in accordance to our Representative Agreements. Coordinates wire transfers and bank reconciliation. Verifies accuracy of offset report in coordination with counterpart in Japan, as well as wire or product transfers and invoice payments to home office located in Japan. Direct the tracking of orders with the manufacturing facility, and external customers, as well as the facilitation of shipments both domestic and international. Assist the VP with advertising and marketing efforts such as trade shows and magazine advertisements. Monitor and track quotation activity for all regions, as well as ensure quotes are given with appropriate sales margins. Prioritize daily “hot items and orders” with Administrative Assistant for maximum efficiency from manufacturing facility in Japan and United Kingdom. Directs monthly inventory audits, and inventory adjustments depending on audit findings. Facilitates quarterly file audits with Administrative Assistant. Write and execute SOP, ensures internal and external staff are trained and adheres to these procedures.

Oct. 2011 – Nov. 2012 Kight’s Medical Corp. Morrisville, NC

Human Resources/Accounting Director

Responsible for assisting the CEO in performing multiple duties related to the accounting functions of the Organization within established deadlines. Reconciled the company’s bank account daily with consideration of all Accounts Payable. Provided first-line assistance to employees and applicants regarding human resource matters. Answered employee questions as they pertain to policy and procedural information, as well as enforce the implantation of company policy and procedures. Prepared and processed payroll and deduction schedules. Performed routine problem resolution or referral on matters pertaining to employment, employee benefits, compensation, and/or employee relations. First line of communication with all ESC, DOL and EEOC complaints. Reviewed and processed a wide range of human resources, and employee documentation. Provided information and assistance to internal and external job applicants with respect to the job search and application process. Received, reviewed, and processed documents pertaining to new hires, benefits enrollment, and personnel actions, verifying for completion, accuracy, and compliance with established policy and procedural requirements. Maintained accounting records, adjusted, reconciled and posted all accounts payable. Formatted, and maintained accounting filing system. Reviewed open invoice reports, followed up with a schedule of payments or adjustments. Responsible to renewing company licensing and permits for entire company, as well as ensuring accreditations remained current. Responsible for collections of all Accounts Receivables for the company, ensuring that new and established patients adhered to payment schedules, and assisting with the implementation of new payment plans. Coordinated with the CEO to determine the accounts that were to be written off of the P&L statement and forwarded for further collection efforts.

Sep. 2009 – Oct. 2011 Ply Gem Industries, Inc. Cary, NC

Cash Applications/Accounts Specialist

Responsible for the accuracy and timeliness of all customer payment processing functions to meet deadlines and productivity targets, including posting of customer payments to invoices, creation of charge-backs for deductions and daily cash balancing to bank deposits. Ensured daily spreads/offsets are balanced prior to days close. Researched and resolved deductions/short-pays and documented or communicated information to appropriate personnel. Processed returned checks as needed. Identified, verified and coordinated refunds of overpayments when required. Developed processes, prepared various month-end reports and provided support to the Credit Manager.

Sep. 2008 – Sep. 2009 Clark-Nexsen Architecture & Engineering Raleigh, NC

Project Management Administrator

Responsible for contract administration for new and existing projects. Create/Maintain Inter-Office contract tracking spreadsheet, process Consultant invoices for payment, maintain and enforce contract processing procedures, maintain contract filling. Attach new information about projects in Deltek Vision and maintain the office on training of the program. Enter new projects into Vision and plan the man hours per job. I keep a detailed work schedule of the staff as they work on each project to ensure that the estimated budget is not exceeded. Meet with Project Managers weekly to ensure all Vision information is updated, with labor hours, phase allocation and the project earned value percentage. I handle the activation and deactivation of the project phases, run weekly, and requested Vision reports to aid in the progress on projects. I also keep the Raleigh office in compliance with company standards. Update our “redlined” plans and specs.

Sep. 2005 – Aug. 2008 Terracon Consultants, Inc. Raleigh, NC

Accounting / Collections Coordinator

Regularly exercised discretion and independent judgment in administration duties of a confidential nature. Coordinated the collection efforts for the office. Served as the primary collection contact for the office and made 7-10 day courtesy calls and followed up on all outstanding accounts receivable. Responsible for the proper set-up for all new projects, including correct billing and invoicing procedure. Often communicated with clients when they had special invoicing and reporting issues. Evaluated when an account should be turned over to the Collection Agency, Small Claims, etc. or written off. Presented collection status updates at monthly Business Development/Accounts Receivable meetings. Maintained invoicing database and financial records for the office. Responsible for invoicing, timesheet entry and submittal, review of aged work in progress, accounts payable and receivables. Maintained accurate Certificates of Insurance on all Subcontractors hired for projects, as well as ensuring the Terracon’s limit of liability covered the scope of work being performed. Responsible for weekly payroll processing, communicated with Human Resources regarding employee changes as it pertained to payroll.

Sep. 2004 – Sep. 2005 Terracon Consultants, Inc. Raleigh, NC

Administrative Assistant

Answered a 12-line phone system, took messages and handled questions and properly directed information to various personnel. Maintained logs and records of incoming and outgoing correspondence and reports. Purchased supplies. Developed and evaluated filing system for the office. Responsible for the purging and archiving of paper files. Prepared quarterly archives for disaster backup. Served as backup in assisting other office personnel when required to meet overall office responsibilities and company objectives.

July 2003 – Sep. 2004 Powell Electronics Cary, NC

Administrative Assistant

Directed clients to the appropriate sales personnel for predetermined regions. Prepared shipping and receiving paper work. Assist Inside Sales and the Product Manager. Organized and maintained client files. Responsible for the preparation of reports for office. Purchased and maintained a budget for supplies. Acquired price and availability quotes on materials for clients. Expedited late and high demand products for clients in North and South Carolina.

May 2001 – July 2003 Gold’s Gym Corp. Office Cary/Greensboro, NC

Collections Director

Handled accounts payable and receivable information for nine gym facilities. Obtained accurate billing information for default contracts. Organized and maintained member files. Tasked with strict deadlines and goals to ensure members’ accounts were balanced monthly and updated with current information. Managed a team of four assistants to accomplish oriented tasks and monthly goals.

EDUCATION

2004–2008 North Carolina State University Raleigh, NC

Continuing Education: coursework related to job efficiency

1999–2001 Wake Technical Community College Raleigh, NC

Associate Science Degree

Some college coursework completed

SKILLS

Notary Public

Microsoft Word/Excel/PowerPoint/Access/Office

Clerical/organizational skills

Experience in accounts receivable/payable

Office Management experience

Problem solver, Strong interpersonal skills

Quick Books

Deltek Vision, Oracle, SAP, JD Edwards (OneWorld, AS-400), Brightree Software, Salesforce

Master Specs / SpecsIntact

ORGANIZATIONS

National Association for Women in Construction (NAWIC) Committee Chair, Board of Directors (2008, 2009)

Society of Design Administration (SDA, branch of AIA) Secretary, Board of Directors (2009)

Downtown Raleigh Alliance

National Notary Association

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