Sleiman Akel PMP, ITIL, IBM CADP

**** *** *******, ********, ** J4W 3M5 514-***-**** acqc0n@r.postjobfree.com

Sr. Project Manager, Program Manager

As a highly capable and self-starting professional, I possess strong Project management skills with a history of delivering complex technology and system integration projects on time and within budget. Business strategist, Proactive, Performance-driven, Operations Professional of keen understanding of business priorities, genuine team player committed to managing projects flawlessly while contributing to revenue-producing activities. Able to manage large project teams and known for high-quality deliverables that meet or exceed timeline and budgetary targets.

Distinguished: (More details under career progression)

• 13+ years of success leading all phases of diverse technology projects.

• Managed unique teams consist of java developers, support, system integrators, DBA, quality assurance, system analysts.

• Acted as Program Manager, accountable for ongoing projects in North America, Middle East, Europe, and Australia.

• Expert in agile and waterfall project management methodologies.

• Possess strong knowledge in Change and release management

• Accountable Pre Sales Demos, Proposals preparations, Software implementation, Gap analysis, “To Be” Business Processes development, Solutions Assessing & Designing

• Cross-functional communicator who easily interfaces with high-profile staff, vendors, and clients.

• Certified as a Project Management Professional (PMP).

• Certified as an IBM Advanced Deployment Professional (Maximo 7.5).

• Certified in Information Technology Infrastructure Library (ITIL V3).

• Held Microsoft Certified Professional (MCP) designation.

• Achieved “Outstanding” score in the yearly performance appraisal.

• Received many achievement awards throughout my career.

Core Competencies

• Enterprise wide Implementations

• Strategic Planning

• Change Management

• PMI Implementation

• Continuous Quality Improvement

• Process Improvement & Re-engineering • Cross-functional Team Leadership

• Team Building & Mentoring

• Operations Management

• Performance Improvement

• Vendor Management

• Counseling & Coaching

Career Progression

Director of Consulting: 2015 – present

CiM Maintenance, Brossard, Quebec

Recruited by one of the oldest IBM Maximo integrator in North America, providing expertise related to Strategic Assets Management and maintenance planning & scheduling best practices.

Common Responsibilities:

• Directed all ongoing projects in North America, Middle East, Europe, and Australia, resulting in beneficial execution and completion.

• Accountable for staff leadership, including performance monitoring and maintenance, career development, opportunity management, and ongoing mentoring.

• Gained thorough knowledge of clients from key sectors, including manufacturing, oil and gas, airports and aviation, pharmaceutical, utilities and energy, and the public sector.

• Facilitated efficient and smooth client onboarding, including the requirement discovery process and prototype, lending support as the Subject Matter Expert (SME) on IBM Maximo and maintenance planning & scheduling implementations.

• Assisting clients through a requirement discovery process, prototype and acting as a Subject Matter Expert on all aspects of Maximo and maintenance Planning & scheduling implementations

• Analyzed customer business requirements and application objectives, and provided recommendations for technology solutions based on recognized industry Equipment Asset Management framework. The recommendations aligned current processes related to the client requirement document with industry best practices.

• Ensured a comprehensive approach to client relations, serving as an escalation point for conflict resolutions.

• Managed and played a key role in sales proposals, RFPs, RFQs ranging from $100K to $1M, presale demonstrations, system studies, solution designs, and marketing activities.

• Evaluated and assessed implementation projects, assigning appropriate resources and managing activities of the consulting team to ensure customer satisfaction, through IBM Maximo and Visual Planner Implementations.

• Assessed the scope and complexity of new projects and preparation of proposals, through client vs. vendor obligations, penalties and responsibilities, requirement clarifications, team discussions, risk management, effort feasibility, and availability of inputs.

• Carried out post-implementation audits and improvement reviews, which resulted in assurance on agreed processes, gathering of new requirements and changes, and discussion of opportunities for improvements.

• Scheduled and conducted workshops for integration and customization design and planning on site, locally, or online.

• Built strong partnership relationships with clients, which translated into a consistently high retention rate.

• Demonstrated strong reporting and presentation skills through creation and delivery of project status reports, MDMs, kick-off meetings, communication plans, solutions awareness, project risks, and mitigation.

Environment, Technology & Tools:

• IBM Maximo v5, 6.x, 7.x, 7.5

• IBM WebSphere & Oracle WebLogic

• Maximo Workflow

• Jira Agile & Confluence

• Work Management • MS project

• Oracle Data Base

• Functional & Business documentation

• KPI & Status reports

• System Integrations • MS Office

• Agile Scrum

• Planning & Scheduling best practices

• PMI Methodology

• Maximo Application designer

Director of Operations: 2012 – 2015

CiM Maintenance Brossard, Quebec

Recruited by one of the oldest IBM Maximo integrator in North America, providing expertise related to Strategic Assets Management and maintenance planning & scheduling best practices.

Common Responsibilities:

• Led and promoted innovation, while mitigating risk and ensuring a sustainable IT-business alignment, through being accountable for 17 staff.

• Managed unique teams that consist of Java developers, support, system integration, Database administration, quality assurance, professional services.

• Managed performance, developed, empowered, and motivated staff.

• Directed the creation and execution of short and long-term strategies, and acted as Program Manager, accountable for all ongoing projects in North America, Middle East, Europe, and Australia.

• Transformed IT from an order-taking product provider to an indispensable business service solutions partner, by building a high-competence IT organization, balancing technical and business expertise.

• Managed and streamlined pre-sales demos, system studies, solution designs, and marketing activities.

• Monitored project financial liabilities, evaluating and assessing implementation, scope of work, assigning applicable resources, and managing activities for the consulting team.

• Forecasted staff requirements, short-listed candidates, interviewed potential candidates, and recommended for hiring.

• Evaluated and assessed implementation projects, assigning appropriate resources and managing activities of the consulting team to promote customer satisfaction.

• Identified opportunities for growth and advised internal sales and services teams as appropriate.

• Directed the creation and execution of short & long-term strategies

• Provided solution architecture and business transformation

• Assisted clients through requirement discovery process, prototype and lending support as the Subject Matter Expert (SME) on IBM Maximo and maintenance Planning & scheduling implementations

Projects:

Accomplished high-quality systems & business engineering, software development and enterprise implementation projects for IBM Maximo and Visual Planner (Planning & Scheduling best practices). Some project categories include:

Manufacturing : Mosaic, Hulamin Railroads : Tubeline

Oil & Gas : GASCO, Oceanic Atwood Airports & Aviation : Dubai airport, Dnata

Pharmaceutical : Amgen Utilities & Energy : Hazelwood, Southern, TMPA, USBR

Public Sector : York, Montréal

Environment, Technology & Tools:

• IBM Maximo v5, 6.x, 7.x, 7.5

• IBM WebSphere & Oracle WebLogic

• Maximo Workflow

• Jira Agile & Confluence

• Work Management • MS project

• Oracle Data Base

• Functional & Business documentation

• KPI & Status reports

• System Integrations • MS Office

• Agile Scrum

• Planning & Scheduling best practices

• PMI Methodology

• Maximo Application designer

Achievement Highlights:

• Reduced project delays from months to weeks, and offered on-time delivery.

• Eliminated all backlog projects within the first 20 months of engagement.

• Merged the development stream for Visual Planner from 3 different streams to only one which cut dramatically the development time and code maintenance complexity.

• Automated common client needs for each project, reducing time needed to deliver customized projects

• Led teams across broad technical and business disciplines, focusing on business objectives and tracking progress to ensure project milestones were completed on time and within budget.

• Mitigated risk factors through careful analysis of financial and statistical data.

• Anticipated and managed change effectively in rapidly evolving global business environments.

• Defining processes and tools best suited to each project and moving between agile and waterfall approaches depending on project specifics and client goals to create detailed project road maps, plans, schedules and work breakdown structures.

Project Manager: 2006 – 2012

GASCO (Abu Dhabi Gas Industries Ltd.) Abu Dhabi, UAE

Recruited by one of the largest gas processing companies in the world, which employs over 6,642 people from over 70 countries.

Common Responsibilities

• Effective Project Management styles towards the beneficial execution and completion of projects valued from $50K to $1M.

• Managed proficiently the project review meetings, GAP analysis workshops, minutes of meetings, periodic status reporting, project risks & mitigations, project closure and business improvement opportunities.

• Designed workflow required to implement IBM Maximo (Maintenance, Procurement, and Financial Module).

• Demonstrated strong affinity in coordinating core team and end-user training for engineers, section heads, and managers. Created customized manual preparations, which guided key players.

• Skillfully completed pre-implementation activities, and post implementation audits and reviews for improvements.

• Developed detailed, reviewed, and finalized functional specifications and to-be-processed documents, work flow designs, reports, and KPI specifications.

• Drove continuous thrust in the fruitful system acceptance testing and system rollout, and posted implementation onsite support.

• Developed and tested all interfaces between Maximo and ERP systems, including Oracle Finance, Oracle HCM, and E-Procurement.

• Oversaw Maximo architecture, design, development, and operations, and proactively managed communications between the team and stakeholders.

• Acted as a functional leader and team adviser on best practices, and aided in problem resolution.

• Exceptionally well-organized with a track record that demonstrates excellent communication, self-motivation, creativity and initiative to achieve both personal and corporate goals.

• Focused work approach with an attitude of getting the work done, especially under pressure

Projects:

• ERP – IBM Maximo Asset Management Implementation v5, 6 & 7

• Plant Change Management in Maximo

• Effective Planning & Scheduling using visual solution in Maximo

• Self-billing solution between Maximo and Oracle Financial.

• Investors in People – Improving Business Performance (IIP).

Environment, Technology & Tools:

• IBM Maximo v5, 6.x, 7.x, 7.5

• IBM WebSphere & Oracle WebLogic

• Maximo Workflow

• Maximo application designer

• Work Management

• Unix & Windows • MS project

• Oracle Data Base

• Functional & Business documentation

• KPI & Status reports

• Oracle HCM & Finance Integrations

• Financial expenditures • MS Office & SharePoint

• HP service desk

• E-commerce

• PMI Methodology

• XML editor

• MS SharePoint

• Procurement Management, Finance & Invoice

Achievement Highlights:

• Reduced the billing approval and invoice dispatching process by 37% by automating some of the billing processes and eliminating duplication, unnecessary approvals and paper work.

• Honored with a CEO achievement certificate for leading the project of replacing the paper based modification control for asset, trips, alarms and critical document changes processes to a systematic approach and automating the “Plant Change Management” in IBM Maximo which allowed to control such changes after emphasising on the need, safety, risks and approval cycle

• Achieved “Outstanding” (Job requirements fully achieved and results exceed all performance expectations) score in the yearly performance appraisal for the last 3 years.

Early Career

System Engineer: 2003 – 2006

Mideast Data Systems contracted to GASCO (Abu Dhabi Gas Industries Ltd) Abu Dhabi, UAE

Education

Bachelor of Engineering – Electrical / Computers Beirut Arab University, Beirut, Lebanon 2002

Certification

• Certified as Project Management Professional (PMP)

• Certified as IBM Advanced Deployment Professional (Maximo 7.5)

• Certified in Information Technology Infrastructure Library (ITIL V3)

• Certified as Microsoft professional (MCP)

1470 Rue Palerme, Brossard, QC J4W 3M5 514-***-**** acqc0n@r.postjobfree.com

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