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Customer Service Medical

Location:
Tampa, FL
Salary:
negotioable
Posted:
June 19, 2015

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Resume:

Teresa Atwell

863-***-**** acqbjy@r.postjobfree.com

Professional Summary

Customer service oriented, meeting the needs of the customer

Excellent organizational skills to include staffing schedules and work flow

Professional written and verbal skills to include computer programs and communicate with staff and peers

Education,

Bachelor of Science Business Finance May 2007

Florida Southern College Lakeland, FL

GPA: 3.5, Dean’s List, Cum Laude

Professional Experience

Clinical Coordinator Operating Room (OR) Lakeland Regional Medical Center August 2007-June 2013

Managed budget for services of responsibility. Services included Ear Nose and Throat, Plastics, Pain Management, & LASERs

Handled the day to day scheduling and staffing for the department (approx. 100 employees)

Maintained quarterly and annual evaluations for direct reports

Was responsible for keeping the Standard Operating Procedure manual updated

Developed an in-house course for the teaching of didactic and hands on operation of CO2, Holmium & KTP LASERs

Interim manager Gastroenterology Endoscopic Unit Lakeland Regional Medical Center April-July 2007

Managed a staff of thirty

Oversaw the day to day operations of the department

Maintained the budget

Corroborated with other managers throughout the organization

Corroborated with the Gastroenterologists as well as other managers throughout the facility

Clinical Coordinator Operating Room Lakeland Regional Medical Center March 2004-March 2007

Same duties as listed above (August 2007-June 2013)

Charge Staff Nurse (OR) Lakeland Regional Medical Center January 1993-February 2004

Maintained equipment and supplies for service responsibilities

Kept physicians’ preferences updated for staff to utilize when doing their procedures

Oriented and educated new staff in specifics for my areas of responsibilities to include instrumentation, equipment operation and the care of and operation of LASERs

Scrubbed and circulated for procedures, rotated shifts as needed and precepted/ oriented new staff

Staff Nurse (OR) –Lakeland Regional Medical Center January 1989-January 1993



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