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Customer Service Representative

Location:
Omaha, NE
Posted:
June 19, 2015

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Resume:

HARDIK JOSHI

C: 647-***-**** Email: acqbbj@r.postjobfree.com Address: Apt 2012, 1050 Markham Rd, Toronto, ON M1H 2Y7 LinkedIn: LinkedIn.com/in/hadrrik

Objective

Seeking a challenging career in Information technology where I can utilize my previous experience to enhance my skills and support my team to build up powerful and successful system in all possible areas.

Summary

A highly motivated programmer with 3+ years of experience in web programming with ASP.Net using C#

Proficient in C#, windows forms/services, WCF, ASP.NET, HTML, JavaScript, Stylesheet, MS-SQL and XML

Extensive knowledge of software development life cycle

Strong client side and server side programming skills

Excellent verbal as well as written communication and customer service skills

Excellent transferable skills like management, administration, multitasking and time management besides intense programming

Interest in leaning new technologies and gain excellence quickly

Work with loyalty and ethics but never keep the box closed

Technical Skills

Languages: C# with ASP.NET, Java, F#, JavaScript, JQuery, HTML, HTML5, CSS, CSS3, Ajax, Shell Script

Databases: SQL Server 2012, MySQL, Oracle 11g, SQL Lite MS-Access, RDBMS

Frameworks: .Net, MVC, n-tire, Spring, Hibernate

Tools: Visual Studio 2013, GitHub, Net Beans, Eclipse, Visio 2013, VMware, MS Office products

Linux environment: Red Hat, Ubuntu and Fedora

Experience

College Work

Planning, developing, analyzing, implementing, and designing web applications

Coordinated with team members and clients using agile methodologies using GitHub

Performed Testing and fixed glitches in programming codes

Created user defined applications, database classes, procedures and user controls

Web Developer July 2012 – May 2013

Geeta Enterprise, India

Developed a web application called Online Job Portal

Worked in ASP.Net using C# and MS SQL Server as backend database

Implemented JavaScript, JQuery, CSS and Photoshop

Modified applications according to users requirements

Developed website administration and user management system

Sales Associate February 2015 – Current

Winners

Customer service representative – greeting, talking and solving customer queries

Managing cash register, cash-out, Lotto, made quick oral calculations

communicating with the customers and made accurate payments,

performing inventory management and stock update

Sales Associate February 2014 – February 2015

Shell

Customer service representative – greeting, talking and solving customer queries

Managing cash register, cash-out, Lotto, made quick oral calculations

communicating with the customers and made accurate payments,

performing inventory management and stock update

processed customer payments

provided reports to manager

Education

Software Engineering Technician April 2015

Centennial College, Scarborough, ON

Post Graduate Diploma

Web developing, Database management, Networking

Information Security Management 2014

Fanshawe College, London, ON

Post Graduate Diploma

Penetration Testing, IT Auditing, Ethical Hacking, identifying faults in a given network.

Master in Computer Applications 2013

Charotar University of Science and Technology University, India.

Masters

Bachelor of Commerce 2010

Maharaja Sayajirao University, India

Bachelor

References

Available upon Request



Contact this candidate