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Customer Service Assistant

Location:
Tempe, AZ
Salary:
$18.00
Posted:
June 18, 2015

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Resume:

***** * ****** ***

Mesa, AZ, *****

818-***-****

acqa09@r.postjobfree.com

RACHEL RAE MORETH

OBJECTIVE

Seeking the position of Executive Assistant where my capability to provide excellent administrative support to the executives, ability to understand instructions and work accordingly will be best utilized.

SKILLS & ABILITIES

Answer multi- line phone system, take messages, direct callers to appropriate department.

Superior customer service

Filling

Detail Oriented

Computer knowledge

Flexible and adaptive

Administrative Support

Reports, Memos, Newsletters, spreadsheets

Excels at multitasking

Data entry (60 WPM)

Self-motivated and quick learner

Excellent team player

Certified Notary

EXPERIENCE

CLEVELAND ELECTRIC LABS (TEMPE, AZ) ADMINISTRATIVE ASSISTANT

11/12 TO CURRENT

Vice Presidents assistant.

Filing/ Sales and Engineering administrative assistance.

Answer multiple phone lines and direct calls to proper personnel.

Maintain and distribute production schedule.

Enter new customer orders while generating job files for each new job.

Prepare trackers for new projects.

Reconcile monthly sales with our corporate office.

Monthly PCC, TC and MA Support reports.

Inventory reports.

Maintain Non-Disclosure Agreement files.

Shipping Responsibilities: Scheduling pick-ups, paperwork with FedEx, UPS, Coyote, GE Portal, Honeywell, Air & Surface Logistics and Ceva, email tracking information to customers.

Process inbound and outbound shippers daily.

Email order acknowledgments to customers.

Generate Certificate of Compliance forms for production manager.

Generate new employee files while also keeping current employee files up to date.

Keep track of employee PTO and post schedule.

Check Book/Petty Cash.

Monitor shop supplies and order supplies when needed.

Employee Human Resources Assistance.

Retrieve and distribute mail to employees.

Reconcile all paperwork into appropriate files.

Schedule meetings.

KIDS INC. (CHANDLER, AZ) CO-LEAD AND ASSISTANT TEACHER

7/11 TO 11/12

Greet and ensure all needs are met.

Plan and coordinate weekly schedule.

Create detailed spreadsheet of weekly lesson plans.

Filling and data entry of children's work.

Observe and create reports of children's behaviors.

Answer phone and direct call to appropriate personnel.

Maintain a safe and clean environment.

Maintain and account numbers of children present

Create new goals daily and exceed expectations.

Schedule appointments for parent teacher conferences.

CAREBEAR PRESCHOOL (Chandler, AZ) LEAD TEACHER

11/10 to 6/11

Greet and ensure all needs are met.

Prepare weekly emails and newsletters informing parents of current information and upcoming events.

Set up conferences and create detailed spreadsheets of child's current academic success and present parents with futures goals.

Prepare and set up classroom daily.

Create weekly lesson plans and create work sheets.

Create weekly homework packets to further the children's academic success at home.

Prepare and gather academic curriculum for monthly teacher meetings.

Maintain a safe, fun, loving, clean, organized classroom.

Maintain knowledge of current supplies and makes lists of supplies needed.

Pick up supplies and stay within budgets.

THE EGG AND I CAFE (Chandler, AZ) HOST/HOSTESS

10/10 to 2/11

Extreme customer service skills.

Retain knowledge of table numbers and seat numbers.

Inform customers of current specials.

Answer calls and take orders while also directing calls to proper personnel.

Computer knowledge of computer system for taking orders.

Maintain a clean, organized, and presentable restaurant for customers.

Handled complaints and took care of customers' needs leaving them pleased and wanting to come back.

Kept track of current stock and refilled empty supplies.

Ran errands for supervisor.

ENCINO PRESBYTERIAN CHILD CENTER (Encino, CA) ASSISTANT MORNING TEACHER AND LEAD AFTERNOON TEACHER

6/07 to 8/10

Greet and satisfy needs of parents and children.

Assist lead teacher in daily activities.

Prepare and clean activities.

Take over lead position of absent co-workers.

Give parents daily reports of child's academic success.

Assist lead with parent teacher conferences.

Maintain a clean, safe, fun, organized environment.

Prepare afternoon monthly newsletters.

Create daily sensory enriching activities.

Create and execute monthly curriculum.

EDUCATION

MOORPARK COMMUNITY COLLEGE (MOORPARK, CA)

2006-2008 WORKED TOWARDS GETTING MY ASSOCIATE'S DEGREE.

PIERCE COMMUNITY COLLEGE (Canoga Park, CA)

2008-2009 Worked towards getting my associates degree with minor in child development.



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