Objective:

An interesting and challenging position in the housing industry, allowing me to utilize learned skills to improve assets and provide for company growth.

Qualifications:

Eighteen years in the multi-housing industry, holding key positions such as Leasing Manager, Bookkeeper, Asst. Manager, Manager, Executive Trainer, Sales Manager and Regional Manager. Proficient in Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft Outlook, Power Point, Trustlink (Village Management Software), Manage America, My Brochures, My MailList, Billing Solutions and TValue. I also have knowledge of MRI, Cognos, Yardi, Rent Roll, TOPS and TAABS. Proven ability to manage key areas to achieve goals. Dedicated and dependable team player.

Employment:

Cuellar Realty Services Phoenix, Arizona

Director of Community Management March 2010-June 2015

Crowne Community Phoenix,, Arizona

AREA MANAGER May 2005 – February 2009

Hometown America LLC Chicago, Illinois

REGIONAL MANAGER January 2000 – April 2005

UNIPROP Birmingham, Michigan

COMMUNITY MANAGER March 1998 – September 1999

ROC/Chateau Communities Englewood, Colorado

COMMUNITY MANAGER November 1993 – March 1998

Experience:

Provided guidance and training for Homeowners Association Boards and Committee members * Assisted in governing of communities through legal guidance, experience in maintaining CC&R standards, Assistance in developing credible Rules and Regulations, financial interpretation and guidance * Supervised and managed apartments, manufactured home communities and mini-storage * Designed, wrote and produced training materials and conducted training classes for new and existing managers, office and maintenance staff * Prepared lease and rental agreements for lessees and collected specified rents and impounds * Arranged for alterations, maintenance upkeep and reconditioning of property * Employed services of security, maintenance and groundkeeper personnel as required * Purchased supplies and equipment * Prepared financial statements and reported on status of properties, such as occupancy rates and dates of expiration of leases * Assisted with due diligence on communities being evaluated for purchase * Supervised up to 53 employees, scheduling training, work hours, resolved conflicts and determined salaries * Prepared periodic inventory of buildings contents and forwarded listing to owner for review * Sold manufactured housing lifestyle to prospective buyer/residents * Prepared legal documentation for evictions.

Awards and

Designations:

Accredited Community Manager (ACM) in 1997 (Nation wide)

Manager of the Year, July 2000

Manager of the Year, June 1996

Most Improved Community, July 1997

Most Improved Collections, July 1997

References:

References available on request.

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