Rian Metelko

Phone: 904-***-****

acq96w@r.postjobfree.com

• Creative eLearning developer and tech writer, proficient in commonly used tools such as Captivate, Brainshark, Articulate Storyline, RePlay, Presenter, Engage, Quizmaker, HTML, PowerPoint, Adobe Photoshop, Audacity, and Snagit.

• Experienced in needs analysis, adult learning theory, survey development, research, and storyboarding.

• Strong focus on Instructional Design solutions for organizational strategy and business needs - from instructional analysis/needs assessments to the design, creation, development, and facilitation of instructional materials for end users

• ASTD (American Society for Training & Development) 2014 panel presenter and professional mentor

Career Experience:

Erie Insurance

October 2015-Present (Contract Position)

Instructional Design Lead

• Analyze source content from multiple sources and parse relevant information for training

• Lead design development and implementation off overall training campaign for all employees on new system roll out.

EverBank

February 2015-October 2015 (Contract Position)

Instructional Design Specialist

•Responsible for the design, development, and delivery of mortgage sales, operational training and other change management solutions for Home Lending.

•Design exercises, workbooks, worksheets, programs of instruction (POI), scripts, story-boards (video, film, audio, and computer based training), manuals, job aids, test and evaluation forms, written role plays, simulations, games, case studies, training databases and computer based training (CBT).

Florida Blue

July 2014-December 2014 (Contract Position)

Clinical Curriculum Designer/Project Manager

• Work with SME’s to understand business needs and workflows to develop job aids, e-learning training materials.

• Coordination overall training plan adhering to business needs, regulatory requirements while creating an overall look and feel for all training materials related to ongoing systems conversion.

Acosta Sales & Marketing

December 2013-July 2014 (Contract Position)

Learning Development Specialist

• Produced SCORM-compliant Web training content using Adobe Captivate, Articulate Studio and Storyline and employing the ADDIE method.

• Create training content by working closely with subject matter experts to research, analyze and structure course content, develop concepts and combine these ideas into course objectives, outlines and design documents.

• Create audio scripts, accompanying visuals, gamification, practice exercises and assessment measurement tools.

• Ongoing administration of Learning Management System (LMS).

Florida Blue

August 2013-December 2013 (Contract Position)

Curriculum Designer

• Plan, organize and develop training using the ADDIE Method for Clinical and Non-Clinical staff

• Curriculum transitioned to computer based training using Adobe Captivate.

• Monitoring and evaluate the effectiveness of training solutions, policies, practices and processes to ensure continuous improvement, good client relations, compliance and adherence to business and system requirements.

InHouse USA

October 2011-August 2013

Director of Corporate Training & Support

• Develop and direct all company training programs, including managing the development and design of training manuals, job aids, user guides, presentations, and other educational materials.

• Design interactive online training using Adobe Captive.

• Coordination with SME’s, developed and oversees the facilitation of e-learning training.

• Coordinating follow-up of all completed training to evaluate and measure results; modify programs as needed; and develop effective training materials utilizing a variety of media.

• Work directly with Information Technology to develop training updates and enhancements as needed.

Wyndham Worldwide/Stefanini TechTeam, Inc.

December 2007 – October 2011

Systems Implementation and Training Specialist

• Developed launched and tracked e-learning training across multiple platforms. Utilized SCORM-compliant software to ensure training can be distributed across various systems if necessary.

• Project Management of franchised hotels properties revenue and reservation management systems conversion, including conversion of each property's revenue reporting during property conversions.

• Developed, communicate and evaluate best practice procedures between corporate management, property level management, line level staff, and software developers.

Education:

Bachelors of Science- Information Technology Management

Western Governors University, 4001 South 700 East, Salt Lake City, UT 84107

Associate of Applied Science, Marketing /Travel and Tourism

Zane State College, 1555 Newark Road, Zanesville, Ohio, 43701

Professional Certifications:

Certified Internet Web Professional/ Web Foundations Associate

Certified Internet Web Professional/ CIW v5 Associate

CompTIA A+ Certification

WebEx Administrator

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