Network Administrator
Resume:
Matthew J Bedford
Technologist and Artist
August, 2015
acq8fq@r.postjobfree.com
http://www.linkedin.com/in/music2myear
**** ****** ***** ****, ** 74604
As a seasoned IT professional, Matthew is both a creative problem solver and a skilled communicator. Matthew has extensive experience making technology work for users, both at the desktop and in the server room, and has a proven history utilizing technology to further the goals and meet the needs of the business.
History & Experience
Network Administrator Mertz Manufacturing, Inc Ponca City, OK Dec 2011 – Aug 2015 Responsible for all technology systems and services at a midsize manufacturing firm, including a VMware cluster, Windows servers, network infrastructure and configuration, all end-user technology, and shop machine controllers. Technologies: Windows Server 2003-2012R2, Exchange Server 2007-2013, SQL Server 2008-2014, VMWare ESXi 4.1-5.5, Windows XP-10, Dell Networking, EMC VNXe, DataDomain, Networker, Veeam, Synology, Office 2003-2013, VPN, Active Directory, Group Policy, PowerShell, PBX, Windows/Android/iOS phone/tablet, thin/zero clients, PRTG. Datacenter Virtualization, January 2012: Virtualized servers to a VMware cluster. Cut the number of running physical servers from 8 to 4 while significantly increasing reliability, recoverability, and available resources. Network Infrastructure Upgrade, May 2013: Upgraded all MDF-to-IDF links to 10Gig fiber and updated all switches to PoE models to support additional network usage by IP camera installation. VMware Upgrade, August 2013, Ongoing: U pgraded 3 VMware ESXi hosts in cluster from 4.1 to 5.1 and then to 5.5, with prep for 6, maintaining high level of future system support and reliability.
Senior Specialist Bank of Tokyo – Mitsubishi UFJ Chicago, IL Feb 2010 – Nov 2011 Responsible for IT and some General Affairs at Chicago branch of international corporate bank. Support of 80 users and desktops, 8 servers, critical branch systems, and DR site, as well as vendor and contract management and office services. Technologies: L otus Domino server and Notes R6 clients, lockbox software, MS Office 2003-2010, XP, IE6 to IE8, printer cost management systems, MS Access SQL programming, Excel VBA scripting, Citrix desktop, documentation, Blackberry.
Service Desk Analyst Sidley Austin/Williams Lea/Robert Half Chicago, IL Sep 2009 – Jan 2010 Telephone support for Office 2003 to 2007 upgrade for multinational law firm, also supporting standard applications. IT
Service Desk Analyst ACS Incorporated/McDonald's Corporation Oak Brook, IL Apr 2007 – Jul 2009 Maintained 90% and higher first call resolution and high customer satisfaction for corporate McDonald’s users.
AD Technician Computer Services Corp/ElectroMotive Diesel McCook, IL Feb 2007 – Apr 2007 Prepared and imaged computers for deployment teams using Active Directory and Group Policy.
Service Technician A+ Certified Fry’s Electronics Sacramento, CA Mar 2005 – Dec 2006 Retail technology services and support. Warranty support for all Fry’s merchandise. In-store system support.
IT Support Technician Institute in Basic Life Principles Oak Brook, IL Jun 2003 – Dec 2004 Responsible for support and maintenance of 150 Windows (95-XP) and Apple PCs on-site, and 50 remote PCs and laptops.
Education & Certifications
A+ Certification CompTIA 2005
AA in General Education Woodland Community College Woodland CA 2002
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