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Customer Service Supervisor

Location:
New York, NY
Salary:
60-70K/year
Posted:
August 11, 2015

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Resume:

Daniel Cahalin, MS, BCBA

** ******* ******

Woodbridge, NJ 07095

acq7a7@r.postjobfree.com

732-***-****

EDUCATION

**** – 2014 Florida State University

M.S. in Psychology

Specialty in Applied Behavior Analysis

2008 – 2012 Saint Joseph’s University

B.S. in Psychology

Minors: Autism Studies, Spanish, and Linguistics

CLINICAL EXPERIENCE

03/2015 – present SKIP of New York

Behavior Specialist Supervisor. New York, NY

• In addition to job responsibilities described in my previous position with SKIP of New York, my responsibilities include but are not limited to:

o Supervising a team of up to 6 behavior specialist in carrying out duties of SKIP of NY behavior specialists (duties described below in the summary of my previous position). o Supervising candidates enrolled in BACB certified course sequences for certification as a BCBA.

o Editing and approving behavior support plans developed by behavior specialists for implementation during

community habilitation programs.

o Collaborating with upper management on creation and development of new and revised programming included but not limited to developing skill acquisition protocols, data collection procedures, and staff training protocols and procedures for new hires.

06/2014 – 03/2015 SKIP of New York

Behavior Specialist/BCBA. New York, NY

• Conducted functional behavior assessments of problem behaviors

• Developed function based behavior support plans for clients aged 5-21

• Oversaw development of skill acquisition programs for home and community based service (HCBS) programs

• Conducted staff and parent trainings on program implementation and special topics in autism and developmental disabilities (ex: sibling support, sleeping through the night)

Curriculum Vitae, June 2015 Cahalin 2

• Regularly supervised and provided feedback to instructors on implementation of skill acquisition and behavior reduction programs

• Communicated extensively with parents, instructors, and other service providers to effectively manage each case

09/2013 – 05/2014 Panama City Developmental Center Behavior Analysis Intern. Panama City, FL

Supervisor: Al Murphy, PhD, BCBA-D

• Provided ABA services for adults with developmental disabilities in a residential setting and day program

• Conducted functional behavior assessments and developed function based interventions for problem behaviors

• Ran stimulus preference assessments on residents for use in skill acquisition and behavior reduction programs

05/2013 – 05/2014 Focus on Behavior, Inc.

Behavior Therapist. Panama City, FL

Supervisor: Kari Woznick, MS, BCBA

• Provided 1:1 ABA therapy for clients with behavioral needs including mand training, PECS training, functional communication, safety skills training, and social skills development in a clinic setting using DTT and NET instructional methods

• Conducted functional behavior assessments and developed function-based behavior interventions

• Ran stimulus preference assessments, using paired-stimulus, multiple stimulus, and free operant methods

• Assessed, managed and tracked skill progress on ABLLS-R and AFLS assessments

• Developed and implemented skill acquisition and behavior reduction programs

• Collected data and monitored progress on client acquisition and reduction programs

• Trained and supervised staff and first year graduate students on new clients utilizing behavioral skills training and treatment integrity checklists

08/2012 – 05/2014 Growing Minds Center for Autism and Related Disabilities Behavior Therapist. Port St Joe, FL

Supervisor: Christine Hermsdorfer, MS, BCBA

• Provided 1:1 ABA therapy to students with autism and developmental disabilities in a private school setting using DTT and NET instructional methods

• Ran stimulus preference assessments, using paired stimulus, multiple stimulus, and free operant methods

Curriculum Vitae, June 2015 Cahalin 3

• Assessed, managed and tracked skill progress on ABLLS-R and AFLS assessments for students

• Conducted experimental functional analyses and functional behavior assessments to determine the function of problem behaviors

• Developed and implemented skill acquisition and behavior reduction programs

• Collected data and monitored progress on client acquisition and reduction programs

• Trained and supervised staff and first year graduate students on new clients utilizing behavioral skills training and treatment integrity checklists

• Developed vocational and life skills programs to teach students both in-school and in the community, including restaurant, shopping, bathroom, and street safety skills

09/2013 – 12/2013 Second Chance of Northwest Florida Behavior Analysis Intern. Panama City, FL

Supervisor: Al Murphy, PhD, BCBA-D

• Used principles of ABA (interspersed lessons, prompting, and reinforcement) to teach weekly instructional classes to adults with Traumatic Brain Injury (TBI) (age 21-75)

• Designed and prepped weekly activities targeting memory, money skills, maps, directions, functional skills, safety skills, and emergency situation skills

09/2009 – 05/2012 The Kinney Center for Autism Education And Support Undergraduate Instructor. Philadelphia, PA

Supervisor: Katharine Croce, M.S.Ed, BCBA

• Provided 1:1 and group social skills instruction based on principles of applied behavior analysis (ABA)

• Monitored student social skills skill acquisition and performance progress and behavior data

• Staffed a 6-week per semester sports program

• Served as teacher for the 5-6 year old age group (3 semesters), which involved making and teaching lessons, creating homework assignments, and tracking skill acquisition on common social skill deficits for 5-8 students

• Represented the center at ASD and ABA-related resource fairs in the greater Philadelphia area

TEACHING EXPERIENCE

08/2013 – 05/2014 Florida State University, Panama City: PSYC 3213C: Research Methods in Psychology Lab

Supervising professor: Amy Polick, PhD, BCBA-D (Fall 2013 semester) Curriculum Vitae, June 2015 Cahalin 4

Supervising professor: Erin Cotton, PhD (Spring 2014 semester)

• Prepared lectures and activities for the 2-hour lab portion of an undergraduate research methods course.

• Assisted students with assignments and course material.

• Graded weekly assignments and research papers.

• Held weekly office hours to address student questions and concerns.

RESEARCH EXPERIENCE

01/2011 – 05/2012 Child Development Lab, St. Joseph’s University, Philadelphia, PA. Study: Impact of Parental Ethnotheories and Resulting Parental Practices in Latino Immigrant Families

Supervisor: Jacqueline Nguyen, PhD

• Translated interview transcripts from Spanish to English for further analysis

• Coded responses to interview questions

• Met monthly with supervisor and research assistants to compare coding data for interobserver agreement

• Gained experience using SPSS (Statistical Package for the Social Sciences) to analyze data

08/2011 – 12/2011 Department of Psychology, St. Joseph’s University, Philadelphia, PA. Study: The Effect of Showering Before Bed on Sleep Supervisor: Jodi A. Mindell, PhD

• Developed an original study for a senior research seminar.

• Collected and monitored data on participant’s nighttime showering and sleeping habits and statistically analyzed data.

• Received award for Best Research Project – Natural Science PROFESSIONAL PRESENTATIONS

Rodgers, A., Cahalin, D., Poutre, M., Gonzalez, T., Libby, C., & Polick, A. S. (2013). Increasing customer service behaviors at a federal credit union. Poster presented at the Annual Meeting of the Florida Association for Behavior Analysis, Daytona Beach, FL.

Cahalin, D., Dodson, K., Owen, K., Peck, J., & Murphy, A. (2013). Increasing helmet wearing behavior in bicyclists using visual prompts. Poster presented at the Annual Meeting of the Florida Association for Behavior Analysis, Daytona Beach, FL.

Cahalin, D., Giammaresi, E., & Petrongolo, G., & Mindell, J. (2012). The effect of showering before bed on sleep. Poster presented at the annual meeting of the Sigma Xi Undergraduate Research Conference, Philadelphia, PA. Curriculum Vitae, June 2015 Cahalin 5

Cahalin, D., Giammaresi, E., & Petrongolo, G., & Mindell, J. (2011). The effect of showering before bed on sleep. Poster presented at the St. Joph’s University Psychology Research Symposium, Philadelphia, PA.

AWARDS

• Florida Association for Behavior Analysis “Best Overall Poster” award: Increasing Customer Service Behaviors at a Federal Credit Union, 2013

• St. Joseph’s University Department of Psychology, Senior Research Seminar Award-for Best Research Project (Natural Science): The Effect of Showering Before Bed on Sleep, 2011

• McKee Scholarship for Work in Autism Research and Education, 2011 CERTIFICATIONS

• Board Certified Behavior Analyst (License #1-14-16357, originally certified May 2014)

• SibShopsTM Sibling Support Workshop Facilitator (Certified May 2012)

• CPR/AED (08/2013 – 08/2015)

• First Aid (08/2013 – 08/2015)

PROFESSIONAL AFFILIATIONS

• Association for Behavior Analysis International (ABAI)

• Florida Association for Behavior Analysis (FABA)

• New York Association for Behavior Analysis (NYABA) LEADERSHIP EXPERIENCE

• Emerald Coast Association for Behavior Analysis (Local chapter of the Florida Association for Behavior Analysis)

o Vice President: 05/2013 – 05/2014

§ Exclusively held the responsibility of planning and organizing an auction for autism awareness that raised $8000 for a scholarship fund for ABA services for needy families. This was a $2000 increase from the auction the previous year.

§ Organized fundraising efforts for the auction including assigning locations to students for soliciting donations, tracking and organizing received donations, and sending individualized thank you letters to each donor. o Advertising/Fundraising Chair: 09/2012 – 05/2013

§ Assisted the executive board in outreach and advertising for continuing education events and fundraising events.

§ Assisted the executive board in planning an auction for autism awareness that raised $6000 for a scholarship fund for ABA services. FOREIGN LANGUAGE SKILLS

• Spanish – Professional working proficiency: reading, speaking, and writing

• French – Elementary proficiency

REFERENCES

• References furnished upon request.



Contact this candidate