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Customer Service Medical

Location:
Winder, GA
Posted:
August 13, 2015

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Resume:

Jane Alexander

*** *********** ** ******, ******* 30680 646-***-**** acq77b@r.postjobfree.com

Jane Alexander

To whom it may concern:

With great pleasure, I present to you my credentials for a vacant position. Your company is well known as a place in which people are encouraged to excel, an environment in which I thrive.

My education and work experience will make me an asset to your institution. I have been consistent in the high quality of work and skills, I have displayed within my employment. My experience working with both management and staff has giving me a better understanding of how important communication is.

I’m certain that a review of my résumé will show you how thoroughly my skills and strengths match your requirements. A challenging and stimulating environment such as yours will be an excellent place to exercise my strengths. I look forward to a personal interview to discuss how I can best serve your needs.

Sincerely,

Jane Alexander

Enclosure

Jane Alexander

357 Searchlight Dr

Winder, GA 30680

646-***-****

Objective: To obtain a position where I can utilize my BS in Community Health in an institution that values their employees.

Education: St. Joseph College Brooklyn, NY

Bachelor Degree in Science Community Health

May 2012

Certification in Family Counseling and Addiction

May 2012

Kingsborough Community College Brooklyn, NY

Associates Degree in Arts

June 2008

Mandl School of Allied Program New York, NY

Major Physical Rehabilitation, Medical Assistant Program

Westchester Community College Valhalla, NY

Business Administration

Achievement: Dean List

2010-2011

2011-2012

Work Experience:

8/01- Present Kingsbrook Jewish Medical Center Brooklyn, NY

Phlebotomist

Perform venipunctures and other specimen collections procedures efficiently and accurately. Utilizes knowledge of standard procedures to provide specimen for ordered test.

Verify specimen collection and accesses requests through computerized system.

Maintain accurate records and documentation of specimen collections.

Sort and deliver specimens to various laboratory sections when required in order to expedite test performance.

Notify nursing staff and/or laboratory supervisors of problems with test or patients. Ensures the timely resolution of issues and problems.

Communicate with patients, physicians and nursing staff in a professional and courteous manner to promote the patients’ comfort and well-being.

Participate in section meetings and continuing education programs in an order to improve skills and knowledge.

Consult with multidisciplinary team of patient fears and concerns.

Train medical students and new nursing assistants in venipuncture.

Performing venipunctures on the psychiatric population, which includes verbal and physical interaction.

Responsible for employee work distribution of the morning blood rounds.

Responsible for resolving scheduling issues (Short Staff).

9/00-7/01 PartMiner, Inc. New York, NY

Technical Support Analyst

Assisted customers with technical issues regarding PartMiner’s Free Trade Zone website, ordered supplies, trained employees on website, and updated databases.

1/99-9/00 Ryder TRS New York, NY

Customer Service Representative/Reservationist

Scheduled and arranged rental pickup, handling customer concerns,

trained new employees on company policy and procedures.

4/98-11/99 Brookdale Medical Hospital Brooklyn, NY

Physical Therapist Assistant

Assisted with transporting patients to therapy appointments

Maintained an up-to-date log of patients recovery

Administrated and helped patients with therapy

Reviewed therapy log with on call therapist

Maintained and organized physical therapy station

Reference: Available upon request



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