MARIA FATIMA MONTOYA CARLOS

#*** *** *******, ***. ***, Pampanga

090*-***-****, acq6rq@r.postjobfree.com

CAREER OBJECTIVE: To engage in a work that will furthermore utilize my skills particularly dealing with different kinds of people and characterized by a progressive and dynamic firm, which will provide opportunity for a holistic achievement.

EDUCATIONAL BACKGROUND

TERTIARY: BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION

MAJOR IN BUSINESS MANAGEMENT

UNIVERSITY OF THE ASSUMPTION

City of San Fernando, Pampanga

2005 – 2009

SECONDARY: HOLY CROSS COLLEGE

STA ANA PAMPANGA

2001 -2005

ELEMENTARY: SANTIAGO ELEMENTARY SCHOOL

SANTIAGO, STA. ANA PAMPANGA

1995-2001

SEMINARS ATTENDED

T- Mobile GenCare Training Program

NCO PHILIPPINES CLARK, Inc.

Business Center 4, Philexcel Business Park

Manuel Roxas Highway, Clark Freeport Zone, Pampanga Philippines

February 9, 2012 to April 13, 2012

Delivering on the Customer Experience

NCO PHILIPPINES CLARK, Inc.

Business Center 4, Philexcel Business Park

Manuel Roxas Highway, Clark Freeport Zone, Pampanga Philippines

December 9, 2012 to December 14, 2012

WORK EXPERIENCE

Call Center Representative

Customer Service Representative

STARTEK PHILIPPINES

eNTEC bldg., Teresa Ave.,

Nepo Complex, Angeles City Pampanga

June 23, 2014 to August 01, 2015

Online Teacher

Talkingnet Global Education

46A-D Regency Park Townhouses

Clark Freeport Zone, Pampanga

September 9, 2013 to December 10, 2013

Sales Administrative Officer

Sales Admin/ Clerk

Universal Chefs Catering Services

Villa Teresa Subd., Angeles City Pampanga

February 8, 2013 to April 2, 2013

Call Center Representative

Customer/ Sales Representative

NCO PHILIPPINES CLARK, Inc.

Business Center 4, Philexcel Business Park

Manuel Roxas Highway, Clark Freeport Zone, Pampanga Philippines

February 9, 2012 to January 10, 2013

Call center Representative

Collections Agent

Iqor Philippines Inc.

Bldg. 36&37, Berthaphil 2, Jose Abad Santos Ave.,

Clark Freeport Zone, Pampanga Philippines

February 22, 2010 to January 24, 2012

Tele-Sales Assistant

Customer Development Management

Telemarketing Department

Pilipinas Makro Inc.

Store 8- Pampanga

Dau Mabalacat, Pampanga

September 16, 2009- February 14, 2010

SKILLS / QUALIFICATION:

Basic computer literate (ms word, excel)

Able to express clearly both orally and in reading

Optimistic and believes in success comes from perseverance.

Good interpersonal skills.

PERSONAL INFORMATION

Date of Birth : October 14, 1988

Place of Birth : Sta. Ana, Pampanga

Age : 26

Sex : Female

Civil Status : Married

Religion : Roman Catholic

Citizenship : Filipino

Language(s)/Dialect(s) spoken : Pampango, Tagalog,

English

Height : 5’3

Weight : 96 lbs

CHARACTER REFERENCES

Mr. Jose Glenn Del Rosario

Operations Department

Team Leader

Startek Philippines

eNTEC Bldg., Teresa Ave., Nepo Complex

Angeles City, Pampanga Philippines

Contact #: 092*-***-****

Mr. Ernest Aaron Reyes

Operations Department

Team Supervisor

NCO PHILIPPINES CLARK, Inc.

Business Center 4, Philexcel Business Park

Manuel Roxas Highway, Clark Freeport Zone, Pampanga Philippines

Contact #: 093*-***-****

Katherine Mendoza

Sales and Marketing Department

OIC Sales Manager

Universal Chefs Catering Services

Villa Teresa Subdivision, Angeles City Pampanga

Contact #: 091*-***-****

I hereby declare that the above information is true and correct to the best of my knowledge and belief.

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