WILLIAM HUDSON MORENO

SUMMARY

Delivery leader who combines business requirements skills and product expertise to add significant value to organizations, with over fifteen years of experience as a ERP business process analyst for the Procure to Pay and Order to Cash cycles. With a proven track record delivering ERP projects by Implementing, Upgrading different PeopleSoft suites, customer driven with experience in customer interfacing across different industries and sectors worldwide.

Around 15 years’ experience in complete implementations, upgrades, enhancements and production support.

28+ complete project life cycles on Procure to Pay & Order to Cash combined by upgrades and implementations.

Production Support for the past 12 years nonstop.

PeopleSoft e-Pro, PO, IN/CM, SCM, AP, eSettlements, EX, PC, AM, OM, BI, AR, e-Bill, AR, CA and Integration with GL.

Project planning and effort estimation, software project tracking, and software quality assurance.

Cross platform integration of PeopleSoft with various legacy systems.

Experience in handling multi-client /vendor project environments.

Defining developments to cover clients GAPS.

Worked on the PeopleSoft security and user management.

Worked with internal Audit and External Audit Compliance (SOX).

Managed on site, offshore and near shore functional, technical and Sys Admin team members.

Strong communication, presentation, analytical, some technical knowledge and troubleshooting skills, which facilitates effective communication with other functional and technical team members.

Ability to work both independently and as part of a team, willingness to mentor junior staff in all areas

SKILLS

Pre Sales/Delivery

Industries:

Retail, Finance, Services, Education, Travel, Hotel, Banking, Transportation Utility, Telecomm, Insurance and Manufacturing

Applications:

PeopleSoft FSCM/CRM

Ver 9.2/9.1/9.0/8.9/8.8/8.4/7.5

SAP R/3

Understand some Languages

PeopleCode, SQR,

Crystal

PeopleTools

Application Designer,

Application Engine,

Component Interface,

PS Query

EXPERIENCE

Drivestream Sterling, VA Feb 11 – To date

Delivery leader who combines business process requirements skills with product expertise to add significant value to organizations.

Proven track record delivering ERP projects. Customer driven with experience in customer interfacing at all levels.

Project: Novelty Retail Chain ePro, PO, AP, GL and AM.9.2 Functional Production Support Lead.

Environment & Tools Used: PeopleSoft 9.2 Tools 8.54

Project: Novelty Retail Chain ePro, PO, AP, GL and AM. Upgrade from 9.0 to 9.2 Implementation Lead.

Environment & Tools Used: PeopleSoft 9.2 Tools 8.54

Project: Public Health Institute. CS, ePro, PO, AP. Procure to Pay Implementation Lead.

Environment & Tools Used: PeopleSoft 9.2 Tools 8.50

Project: Insurance Company PeopleSoft PO,AP,AM & GL Production Support.

Environment & Tools Used: PeopleSoft 9.1 Tools 8.50

Project: Water Utility and Service Operator. PeopleSoft ePro Implementation and PO Enhancements.

Environment & Tools Used: PeopleSoft 8.9 Tools 8.49.22

Project: Telecommunications. PeopleSoft ePro, PO, IN/CM Implementation.

Environment & Tools Used: PeopleSoft 9.1/Tools 8.50

Project: Independent Securities Regulator. PeopleSoft ePro, AWE, PO Implementation & Enhancements.

Environment & Tools Used: PeopleSoft 9.1 Tools 8.50

Project: E-mail Coupon Company. PeopleSoft AP, AWE, AM, GL Go-Live Support & Enhancements.

Environment & Tools Used: PeopleSoft 9.1 Tools 8.50

Project: Hotel & Ski Resort ePro, PO, AP Upgrade and Enhancements.

Environment & Tools Used: PeopleSoft 8.9 to 9.1/Tools 8.50

Project: IT Healthcare Provider. ePro, PO, AP, AM, EX, PC, BI, CA and GL Upgrade, Support & Enhancements.

Environment & Tools Used: PeopleSoft 8.9 to 9.0/Tools 8.49

Hexaware Technologies March 09 – December 10

Project: AutoZone (Mexico and USA) e-Bill Enhancements May to October 2010

Role: e-Bill, BI and AR Enhancements Functional SME and Project Manager

Roles and Responsibilities:

PeopleSoft PM Project planning, time estimation, project tracking, financials and quality assurance.

Lead the Functional and technical offshore team.

Developed a new landing page with a 360 view for customer information (Invoices PDF, statements, payments and aging).

Integration with PCI server for Credit Card validation.

Worked closely with technical team on AR 1 Statement PDF to many available on line for customers.

Environment & Tools Used: PeopleSoft 9.0/Tools 8.49

Project: AutoZone (Mexico and USA) April- May 2010

Role: Functional SME SCM/Financial Assessment Road Track.

Roles and Responsibilities:

Understand the client’s needs to offer them the best practices provided by PSOFT.

High level business process understanding to define initial project scope.

Define detail project scope for implementation cycle.

Project: University of Derby (UK) 3 Months

Role: Functional SME Procure to Pay Cycle and Order to Cash

Roles and Responsibilities:

Optimize the complete process Procure to Pay Cycle (PO, AP, AM and GL) and Order to Cash (BI, AR and GL). Integrating with PeopleSoft Student Financials & CRM.

CFO analysis to implement best practices provided by the new PSOFT version.

Have the Project lead and key users understand the points of integration through the full cycles mentioned above.

Delivery Project Time Line by process Improvement from version to version.

Document Key PeopleSoft process cycles and how they will improve the University’s process cycles.

Environment & Tools Used: PeopleSoft Upgrade Enhancements Project definition 8.0 to 9.1/Tools 8.50

Project: JDA Software (USA) 3 Months

Role: Functional SME Procure to Pay Cycle

Roles and Responsibilities:

Road Map implementation for the Procure to Pay Cycle (epro, PO, AP, AM, KK, WF and GL).

Understand the client’s needs.

Have the GL key users understand budget points of integration through full cycle.

Walk through complete functionality in PSOFT. (Reducing requirements)

Delivery Project Time Line by process integration

Environment & Tools Used: PeopleSoft 8.8 GL/CRM

Project: Citibank LATAM 1 year

Role: Project Manager/Functional SME Procure to Pay Cycle

Roles and Responsibilities:

In charge of complete Implementation Life cycle

Lead and managed a 7 team member.

Achieved implementation standards for all country roll outs with TableSet, DMS for KDS.

Quality assurance on project deliverables.

Defined new asset category structure to avoid any manual updates on the AM module. All process natural from PO and AP.

Trouble shooting issues in PO, e-Procurement, IN, AP, PC, KK, AM, GL and legacy (In-out bound). Worked together with tech/functional consultants, key users and end users solving issues.

Involved on the full testing cycle (UT, UAT & SIT).

Documented and analyzed all the quality assurance documents for phase signed off.

Environment & Tools Used: PeopleSoft 9.1

Masnegocio PeopleSoft Application Service Provider January 05 – March 09

Projects by Role:

BMV (Mexican Wall Street) PM

Deportes Martí (Sport Shops & Fitness Clubs) PM

Inova (TV Sales) PM

Cinepolis (Cinemas) PM

Sports World (Sports Clubs) PM

Aeroflash (Partial Service) Functional SME

Grupo Editorial Expansion (CNN Magazine) Functional SME

Litho Formas (Special paper Forms) Functional SME

Spira (Credit Card Company) Functional SME

MetroNet (Internet Provider) Functional SME

Monte Xanic (Wine Company) Functional SME

MVS (Radio & TV) Functional SME

Project Type: All New Implementations one Upgrade

Role and responsibilities:

11 Procurement Project Life Cycle (Design, GAPS, Construction, Testing, Go Live, Support and QA)

Reviewing the technical documents, testing the developments and getting the signed off from client.

In charge of getting the requirements to the technical consultants.

In charge of Distribution Support Area (Team of 5)

Learned Order to Cash process for new client to lead the account. (OM, BI, AR)

In charge of Support Area Procure to Pay & Order to Cash cycles (Team of 12)

Added the technical support area (Team of 9)

Integrated the new products area for up-selling (Electronic Invoice, Portals, Web Services Team of 5)

Afterwards worked extensively on projects integrating with consultant firms, validating the project delivery phase documents in order to pass the know how to my supporting team.

At the time all developments where validated with a technical manager supporting the technical team.

Environment & Tools Used: PeopleSoft 7.x, 8.x, and 9.x

American Standard Mexico January 04- November 04

Project: SAP Financial and Distribution for 4 Plants with in Mexico.

Role: Change Management and Training Coordinator. Direct reporting to NJ Corporate Office

Role and responsibilities:

In charge of all communication plans for the projects (Internal or external)

Worked like the process lead to create the Business blue Print.

Identify GAP/FIT for development definition.

Full Testing Cycle.

Complete training cycle for 150 users in the 4 Plants.

GO-live support team ticket tracking.

Environment & Tools Used: SAP

Gedas North America (T-System), Inc. January 00- Jan 04

Project: Ciudad Juarez Call Center

Role: PeopleSoft CRM Consultant

Role and responsibilities:

Worked like the business process lead in order to have all the information to load into the system.

Structured all the information for an easy understanding of the call center users and clients.

In charge of defining which functionality was going to be used.

Configured the user profiles.

Integrated the technical team with the functional.

Environment & Tools Used: PeopleSoft/Lucent

Project: World Wide CRM Strategy for VW Group

Role: Business process Jr Consultant

Role and responsibilities:

Data gathering and process designed involved plants, dealers and clients.

Gap Fit Bench mark on CRM Apps.

Environment & Tools Used: Visio

Project: Many clients and applications

Role: Jr Change Management Consultant

Role and responsibilities:

In charge of all communication plans for the projects (Internal or external)

Project Kick off meeting

In charge of building the application Business blue prints with the specialized consultants.

Build the user profiles, quick reference cards, training materials, training logistics and end user support strategy.

Prepared the Key and final user to accept the new way of their business process, through workshops or team buildings

Environment & Tools Used: SAP/Power Point & Visio

EDUCATION

Business Administration 1999

Universidad Intercontinental Mexico, City

PeopleSoft Mexico Training:

Financial Fundamentals

CRM Fundamentals

Gedas North America Training:

Test Director

Consulting Skills

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