Teresa Henderson

*** ****** *****

Sidney, NE ***62

Home: 720-***-****

acq5uo@r.postjobfree.com

Summary of Qualifications:

Have done complete infrastructure build-outs, from PO ordering to turning on the hardware and deploying servers into production use. Areas of specialization include p-Series IBM platforms, VIO server setup and tuning, and management of large-scale virtualized environments on the 9119-FHA. Some experience with Windows server administration and integration of Active Directory and other authentication protocols such as LDAP.

Works both independently and as a team player in any environment. Excellent written and verbal communication skills, with experience writing technical documentation. Excellent troubleshooting skills, willing to work on-call pager and late hours as required. Excellent customer service skills, with a proven track record of high customer satisfaction. Excellent time-management and resource-management skills.

Work History:

Cabela’s

Business Intelligence Analyst II

Sidney, NE 69162

May 2015 – Present

Currently building development environments and generating reports for the Commercialization department.

TechUSA for Comcast (VIPER)

Systems Infrastructure Engineer

Denver, CO 80222

Sep 2013 – Feb 2015

Work primarily on the TVE (TV Everywhere) packager environment running on Envivio Halo. Also assist with infrastructure on Cisco UCS with VMWare 5.5. Responsible for setting up the first successful test of NFS mounted ramdisk to serve live channel fragments. My configuration and procedure were later used to serve production channels. Responsible for Cisco Recorders serving cDVR content via the X1 platform.

Newmont Mining

IT Global Senior UNIX Systems Administrator

Greenwood Village, CO, US

Jul 2011 – Sep 2013

Senior UNIX Administrator for the SAP implementation project on AIX POWER 750s - providing worldwide ERP service. Also performing EMC Storage work including zoning, SAN Copy operations, RecoverPoint and LUN/pool allocation on Clariion, Celerra and VNX based SAN for all sites worldwide. Other duties include implementation of various backup infrastructure technologies such as Avamar, Tivoli Storage Manager and NetBackup/BackupExec to support regional and corporate backup and DR strategies.

Innovar Group

Sr. UNIX Systems Administrator

Contractor – Newmont Mining

Greenwood Village, CO, US

Jan 2011 – Jul 2011

Senior UNIX Administrator working on initial build and design of SAP implementation on POWER7 750s running AIX 6.1 including virtualization setup and tuning. Assisting with EMC Storage provisioning on the Clariion for all systems. Some support of local Linux Apache/Tomcat installations. SSL certificate renewals. Also supporting backups for both legacy (Tivoli, Netbackup) and current (Avamar) systems.

Ethix Solutions

Sr. AIX Systems Administrator

Contractor - ADT Security Systems

Aurora, CO, USA

Sept 2010 – Dec 2010

Senior AIX Administrator working with a remote team located in Jacksonville, FL, as well as local admins at the Aurora site supporting all types of AIX servers, from POWER4’s to POWER6s. Work was mostly on-call and ticket-based versus project work.

Software Specialists

Sr. AIX Systems Administrator

Contractor – PNC Bank

Riverdale Park, MD, USA

June 2010 – Sept 2010

Senior AIX Administrator on a diverse team working for the government arm of a financial institution. Work included care and maintenance of existing systems, deployment of new systems and weekend work as required by the client.

Cabela’s

Sr. UNIX Engineer

AIX Team Lead

Sidney, NE, USA

May 2007 – June 2010

AIX Team Lead for the UNIX department, responsible for all installation, maintenance and enhancements to AIX-based p-Series systems. Also responsible for managing and training junior and mid-range administrators; as well as design and implementation of new projects.

CDI Business Solutions

AIX Systems Specialist

Contractor – IBM Global Services, Global Directory Services

Boulder, CO, USA

October 2006 – May 2007

Tier 3 Support for all Global Directory Service issues, providing end-to-end support of the LDAP servers for bluepages.ibm.com and the external ibm.com

Catholic Health Initiatives

UNIX System Administrator II

Englewood, CO, USA

June 2005 - October 2006

Tier 2 support for all national hospital servers and applications. Primary area of support included highly-visible pharmacy control servers, backup servers and hospital admission and imaging clusters.

Highland

E-Business AIX Systems Administrator

Boulder, CO, USA

Contractor - IBM Global Services, E-Business Delivery AIX Support USFS

November 2003 - June 2005

Tier 2 support for E-Business customer-owned data center deployments throughout the U.S. Primary projects based in Dallas, TX were managed remotely. Responsible for repairs and security installs, coordinating downtime with customers in accordance with IBM internal and customer-based change management procedures.

TeleTech Holdings

UNIX Systems Administrator

Englewood, CO, USA

October 1999 - October 2003

Tier 2 support for the corporate data center and all satellite sites located throughout the U.S, Canada, as well as providing Tier 3 support for all additional sites worldwide. Responsible for repairs, installations, new deployments and emergency support.

TeleTech Holdings

Associate Global Technical Support Specialist

Denver, CO, USA

June 1999 - October 1999

Responsible for supporting and repairing user desktop systems, including OS and loaded application software.

TeleTech Holdings

Intern Hardware/Software Technician

Denver, CO, USA

September 1997 - August 1998

Responsible for repair of minor systems, user systems, printers, and new installations

Education

Westwood College of Technology

Associates' of Applied Science

Lakewood, CO USA

Major: Computer Network Engineering

Special Training

AIX 4.3.3 Installation, Backup and System Recovery

AIX 4.3.3 Communications

AIX 4.3.3 Problem Determination

AIX 4.3.3 Performance and Systems Tuning

SP / PSSP and HACMP 4.5

Solaris 8 System Administration

Veritas Foundation Suite 3.5

Solaris JumpStart

Logical Partitioning (LPAR) and Virtualization on System p POWER5 Systems

Solaris 10 Boot Camp

AIX for UNIX Professionals Workshop – POWER6 WPARS

POWER VM Workshop – POWER6 Virtualization and BladeCenters

EMC CLARiiON Host Integration and Management with SnapView

EMC Avamar Administration

IBM Advanced Virtualization III: Performance Tuning

EMC MirrorView and SANCopy Configuration and Management

EMC Avamar Administration II

Security Clearance

Public Trust

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