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Customer Service Manager

Location:
Ruskin, FL
Posted:
August 07, 2015

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Resume:

Michael Conti

**** ******** ****** *****

Ruskin, Florida 33570

215-***-****

Summary

Hardworking, reliable, quick learner. Experienced in providing building maintenance and security as a devoted employee. Also have 26 years of experience running own business that provides building maintenance services for businesses and residential customers.

Work History

2014-January 3, New Site Manager OPSEC Security

October 2009-Present U.S. Security Associates

Officer-OpSec Security Inc/JDSU-Robbinsville, NJ

Responsible for visual observation of the areas and monitoring CCTV cameras

Responsible for monitoring and administering building access control system

Process visitors and contractors

Learn and comply with client’s corporate, industry, and customer security standards

Maintain computerized shift reports and incident reports

Received high praise from supervisors and earned Best Employee Attendance Record

Valid New Jersey SORA license

Level One Security facility

July 2007-October 2009 Burlington Coat Factory,

Security Officer-Burlington, NJ

Patrolled work areas providing visual observation of equipment and activities

Observed the handling of the work equipment to ensure it was performed in a safe manner

Provided security for mail drop-off and trailer checks

Access control and bag checks

January 1975-Present Princeton Commercial Services, LLC

Owner and Contractor, Self-Employed

Perform maintenance, janitorial, and courier tasks for multiple clients

Reliable customer service lead to long-standing relationships with clients

Clients with which contracts were held for several years:

o1980-2000 Princeton Nassau Pediatrics

o1987-1998 Michael Graves Architect

o1989-2001 Bedens Brook Country Club

Education and Skills

1973 – AA in History and Sociology, Mercer County Community College

1974 – Two semesters of BA curriculum, Richard Stockton College

Basic computer skills: Microsoft Word, Excel, and PowerPoint



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