SYSTEM SKILLS

• MS Word, Excel & Outlook • Typing – 50 WPM

• CPT-4/ICD-9-Coding • PeopleSoft

• ADS (Automatic Decision System) • MediSoft

• 3M Coding & Reimbursement • Accounts Receivable/Billing

• Star/NextGen/Zirmed Patient Accounts • QuickBooks

EXPERIENCE

LiveOps – Port St Lucie, FL 10/2013 – Present

Independent Agent/Contractor

• Provides service to clients' changing insurance needs by selling Dental and life insurance

• Approaches potential clients by utilizing phone solicitation

• Updates job knowledge by participating in educational opportunities; reading professional publications

• Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.

Mello Express, LLC – Port St Lucie, FL 12/2010 – Present

Office Assistant/Bookkeeper (Seasonal)

• Pay supplier invoices in a timely manner

• Maintain accurate daily accounting, chart of accounts, annual budget & orderly accounting filing system

• Comply with local, state, and federal government reporting requirements

• Monitor debt levels and compliance with debt covenants

• Conduct periodic reconciliations of all accounts to ensure their accuracy

East Florida Imaging – Jupiter, FL 11/2005 – 12/2010

Medical Biller/Collector

• Utilize the ICD-9-CM classification systems

• Create & modify HCFA 1500 forms hard copy & through clearinghouse

• Work assign accounts for A/R projects & collections for all unpaid accounts

• Process billing & third party reimbursement claims; patient statements

• Appeal payments on unpaid claims; post payments & charges

• Follow up on patient inquiries regarding billing issues

• Process refunds to insurance carriers & patients

• Credentialing

• Forward all unpaid balances to attorneys for MVA & PI claims

Memorial Regional Hospital – Hollywood, FL 04/2002 – 11/2005

Outpatient Coder/Patient Financial Service Representative

• ICD-9-CM outpatient medical coding

• Advise patient of financial responsibility

• Obtain insurance authorization/referrals & pre-registration information

• Screening of hospital charity application & HRS/SSI Medicaid applications

• Create image record for radiology films

• Follow HIPPA guidelines

American Express Business Travel – Miami, FL 02/1999-01/2002

Corporate Travel Agent

• Booked aspects of corporate travel including air, hotel and car reservations

• Coordinate with travelers, travel arrangers, and travel vendors

• Procuring necessary documentation such as passports and visas

• Work with accounts payable regarding ticket transactions and travel expenditures

D.C. General Hospital – Washington, D.C. 02/1994-02/1999

Medical Records Clerk

• Create/categorized patient charts alpha-numerically

• Obtained release/auth for patient medical records

• Release requested medical records to attorneys and managed care providers

• Supervise and train new hires

Department of Agriculture

General Services Administration – Washington, D.C. 01/1988 – 08/1993

Clerk Typist/ Production Control Clerk

• Review work done by others to check for correct spelling and grammar, ensure that company format policies are

being followed, and recommend revisions

• Collect and disburse funds from cash accounts, and keep records of collections and disbursements

• Maintain scheduling and event calendars

• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Arrange conferences, meetings and travel reservations for office personnel

• Complete forms in accordance with company procedures

• Compose, type and distribute meeting notes, routine correspondence, and reports

• Distribute staff weekly schedules and warehouse employees timekeeping

EDUCATION & TRAINING

Florida License Agent in 214 Life & Variable Annuity and Licensed in 240 Health

Non-Resident Life/Health Agent in states: MI, IL, PA, AL, CA, VA and TX

Florida 4-40 Customer Representative License

Thomson Education Direct – Miami, FL

Coursework: Medical Coding/Billing

Prince George Community College – Largo, MD

Coursework: General Business

ATI Career Institute – Falls Church, VA

Coursework: Travel/Tourism

Eleanor Roosevelt High School – Greenbelt, MD

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