D. Mark Hubbs

**** ******** *****

Rowlett, Texas 75088

acq3sd@r.postjobfree.com

972-***-**** Cell

Virtualization Consultant and Manager, Dallas, TX

SUMMARY

Program Director for an IT Systems Integrator using PMBOK. Over 25 years of IT experience with over 15 years in SAP Basis, SAP NetWeaver, ORACLE, DB2, Windows NT, UNIX, Informix, EMC and SQL Server

with a history of successful accounting, payroll, business and ERP system implementations.

IT Project Manager with strong business skills

Technical Team Lead on SAP installations and upgrades

BMC Performance Engineer on improving SAP performance at customer sites

Over 20 installations of SAP 3.x, SAP 4.x and SAP ECC 6.0, SAP Portal, SRM, CRM

Over 4 upgrades of SAP, including SAP 4.x to mySAP ERP 2004, 2005, SAP ECC

DBA and DBA Manager for a major DOD Contractor

SAP Basis and SAP Basis Manager

Set-up of SAP BI/BW and analysis reporting using SAP BOE

Installation manager for projects in Brussells, Paris, Dubai and Singapore

In-depth understanding of SAP NetWeaver components, architecture, configuration, SAP Security and integration

Implementation of Financial and Cost Accounting Systems through entire career

SKILLS

Project and Program Management

oInstalling, configuring and supporting MS Dynamics CRM

oAnalyzing SOW’s

oDatabase design and delivery of Cost Accounting and Finance Systems

oDeveloping and writing Scope Statement and Management Plans

oDevelops Scope Change Management Plans

oProject WBS’s, Project Staffing Plans, Project reporting tools

oProject Status Reports and Managing Stakeholder communications

oManaging Project Cost Baseline Reports

oCreating MS Project Schedules, Identifying Risks and Risk Mitigation

oBuilding Project Teams, assigning work items and tracking deliverables

oCreating and resolution of Issue Logs

oStrong advocate of PMBOK, ASAP Road Map and Agile-based (Rally) methodologies

oGood leadership skills in keeping projects on schedule

oManaging deliverables created through outsourcing relationships

EXPERIENCE

Our Lady of the Lake Hospital and College 9/2012 – current

Baton Rouge, LA

Program and Project Manager, Contractor

Project Manager and Architect for the creation of a private cloud infrastructure for all business applications ($3MM).

Project and Program Manager for the implementation of the Microsoft Dynamics CRM System ($2MM).

Analyzing SAP BusinessObjects (BOE/BW OLAP) reporting extracts to replace current business reports.

Xerox-ACS 12/2011 – 2/2012

Dallas, Texas

SAP Project Manager, contractor

SAP Project Manager supporting multiple eBay SAP virtualization projects ($2MM)

SAP PM for Means Automotive on Production EDI and SAP ECC (including FI/CO, SD/MM) Production upgrades ($3MM)

SAP PM for Akzo Nobel supporting SAP Upgrades and Enhancement Packages ($5MM) including FI/CO and HR Upgrades

All projects were a success, including taking the Means project from red to green status.

Texas Instruments 05/2011 – 07/2011

Dallas, Texas

SAP Project Manager, contractor on last few months of global SAP upgrade

SAP Go Live Project Manager for a SAP Upgrade from SAP Release 4.7 to SAP ECC (including FI/CO, SD/MM) and SAP GTS

Near Zero Down Time method used for ECC Upgrade; project completed ($14MM)

Successful project completion; came onboard last few months of project

Defense & Aerospace Integrators 04/2010 – 04/2011

Dallas, Texas

Program Director

Creating Scope Statements, WBS’s, SOW’s, Responses to RFP’s, Project Schedules, Risk Mitigation Plans and Project deliverables for Defense and Government projects

Project sizes of $3 - 4 million, including McDill AFB Inventory and U. S. Admin. Command

Secret Security Clearance granted 10/2010

Company did not purse new projects after April, 2011

Virtustream 08/2010 – 09/2010

Bethesda, MD

SAP Basis Consultant, contractor

SAP Basis Consultant supporting new customers on a migration to Cloud computing for SAP Systems to lower systems operating costs

Migrated 80+ SAP Systems running on about 100 servers to the Cloud

Performed double stack system refreshes and system copies after Cloud migration

This contract was executed while I was employed for Defense & Aerospace Integrators

IBM Global Services 04/2007 – 4/2009

Dallas, Texas

Managing Consultant

State of Louisiana 08/2008 – 04/2009

SAP NetWeaver Lead

SAP NetWeaver Lead Administrator performing installation and set-up of SAP ECC 6.0 (including FI/CO, SD/MM), CRM 2007, SRM 5.5, Solution Manager 7.0, XI/PI on AIX using DB2

Set-up Solution Manager for project tracking, issue management for project management and displaying alerts via Sol Man monitoring of all other SAP systems

Assisted or performed the installations for Sandbox, Development and QAS systems

Supported set-up and configuration activities for new implementations and major new applications for the project

System implementations include J2EE installation, support and on-going issue analysis

California State Office 07/2007 - 07/2008

SAP NetWeaver Administrator

SAP NetWeaver Administrator performing installation and set-up of SAP ECC 6.0 (including FI/CO, SD/MM), BIW, SRM 4.0, Solution Manager 4.0, EP, XI/PI on AIX using DB2

Performed almost all of the installations for Sandbox, Development, QAS, Training and Production systems including high availability/fail-over scenarios

Provided NetWeaver training to local customer administrators, including back-up and recovery testing using Tivoli and DB2

Recognized as a top performer (in top 10% of over 100 people) on this project by the State of California

Successful project SAP Go Live

SAIC at Entergy 01/2007 - 04/2007

Little Rock, Arkansas

Lead SAP NetWeaver Administrator, contractor for system migration

Lead SAP NetWeaver Administrator in Little Rock for the transition of servers from Sacramento to Little Rock

Moved 2 landscapes with about 47 TB of data

Resolved performance issues with BW Landscape

Customer was ecstatic with system performance and completion of the project, successful SAP Go Live

Chevron Phillips Chemical Co. 08/2006 - 11/2006

The Woodlands, Texas

Sr. SAP NetWeaver Administrator, contractor for SAP Upgrade

Senior SAP NetWeaver Administrator helping CPChem manage a ECC 5.0 upgrade including conversion to a Unicode database

Working with CAP Gemini and CPChem to resolve problems in the upgrade

Performing hardware sizing and preliminary planning for Global Trade Services application and landscape

Analyzing performance of all current production hardware to meet customer expectations

Working with APO and BW issues related to system functionality after QAS R/3 system refreshes

Successful SAP Go Live

Bayer Corporate and Business Services 09/2003 - 05/2006

Pittsburgh, Pennsylvania

Sr. SAP Basis Administrator, contractor providing on-going SAP Basis Support, multiple initiatives

Senior SAP Basis Administrator performing SAP installations and support for business units within Bayer Corporate Business Services

Specialty areas include: customer service, SAP support requests via problem database and problem resolution via phone, e-mail, and Perregrine ticket system. SAP new system installations for Lanxess Chemicals

Basis point of contact lead for Lanxess

Most business units are using 4.6C with some 4.6B, 4.0B and mySAP ERP 2005

Primary point of contact on all direct customer requests: Transport Management System, Customer access, system performance, Client copies, system copies, and direct e-mail, phone call requests

Secondary point of contact on SAP BW issues, in training to be a primary point of contact

Applied latest SAP Kernels and Source Packages including J2EE Engine Source Packages

Team member in SAP Upgrade from SAP 4.6B to mySAP ERP 2004 and mySAP ERP 2005 for Bayer Health Care Business units

Supported about 100 versions of SAP for about 10 Business units on about 130 servers

Major Defense Contractor 08/2001 - 03/2003

Sr. SAP Basis Administrator

Senior SAP Basis Administrator performing SAP installations and support for a roll-out of Northeast US Business Units

Performed installations of production and development systems following SAP/ORACLE/UNIX installation procedures and use of SAP OSS Notes

Performed project management duties using MS Project in the moving of 3 servers from and subsequent SAP installation and/or database copies

Performed daily monitoring duties using SAP transactions and frequent use of OSS Notes for problem resolution

Team member/team lead on installation of parameter improvements for SAP performance across multiple landscapes

Installed SAP Release 4.6C SR1, BW and SEM installations

Installed Discrete Industries IS solutions, Earned Value Components and Plug-in add-ons as post-installation tasks along with available Support Packages

Frequent user of SAP OSS Notes and SAP Net information for planning installations of new releases as directed by management

Managed 250GB SAP Systems and was involved in many performance issues on a day-to-day basis

Installed, supported ORACLE 8.1.7 and patch sets in a 64-bit UNIX environment

Provided remote daily server availability information to Systems Monitoring Center in Northeast US with scripted monitoring information

BMC Software 04/2000 - 03/2001

Dallas, Texas

SAP Senior Performance Engineer

Senior Performance Engineer providing installation and customer support for SAP Performance Management products

Customers supported include Pacificorp, Steelcase, NASA, Pratt & Whitney, CSC, and Comision Federal Electricidad

Most customers were running SAP Release 4.5X and Release 4.6X including BW instances

Originally an employee of OptiSystems, which was bought by BMC.

SAP Senior Basis Administrator/Independent Consultant 03/1998 - 02/2000

Dayton, Ohio

Sr. SAP Basis Administrator working as a contractor

Reynolds & Reynolds

Dayton, OH

SAP Senior Basis Administrator providing Oracle support for backup and recovery

Developed test plans and procedures for backup and recovery of Sandbox, Development and Consolidation instances

Provided knowledge transfer and procedures to local employee for all aspects of Basis and Oracle administration on SUN platforms using SAP Release 4.5B

Lockheed Martin

Denver CO and Kennesaw, GA

Administrator providing installation support at the Denver Data Center

Installed and supported SAP Release 4.5B with the Aerospace & Defense Industry Solution

This landscape supports Lockheed Martin’s Human Resources implementation for 42,000

Employees

Production implementation was October 18, 1999

Performed customer support activities at the Kennesaw site for the Production testing and cut-over

This includes client copies, transport management, SAP user security, application of Hot Packages, Legal Change Patches, problem solving and performance optimization

Also supported Sales Distribution and Materials Management configuration and development activities at the Kennesaw site

Gillette

Boston, MA

SAP Senior Basis Administrator providing Production Support for a SAP 3.0D and 3.1H Systems in a high volume SD/MM/FI/CO environment for consumer products

Provided daily monitoring support, SAP and ORACLE problem solving and resolution to the North American and Pacific Rim operations

Supported Transport management across 5 - 6 system landscapes and provided support to 17 SAP instances running on 23 servers

Provided knowledge transfer to new Basis Administrators for new installs and problem resolution

Provided month-end, quarter-end and hot-line support for Production System operations and performance tuning for environmental changes

Andersen Consulting at Texas Instruments (formerly Texas Instruments) 03/1996 - 02/1998

Dallas, Texas

SAP Basis Administrator

SAP Basis Administrator for Andersen handling customer requests including Transports, Client Copies, User Administration, SAP/ORACLE Performance and Tuning, and SAPGUI

Project leader for the installation of SAP R/3 Release 3.1G in Development, Configuration and test instances

Project leader for transfer of SAP to SUN servers from HP

Team member in upgrade to SAP Release 4.0A, using ASAP methodology

ORACLE skills used: ORACLE/SAP Database Administration, SQL*NET, supported ORACLE Data Warehouse for SAP tool installation

SAP R/3 Basis Administrator for TI with responsibility of supporting SAP R/3 for PC Product and Semiconductor Forecast Business Units within TI

Performed management and administration of all SAP Basis activities within these business units

Developed and documented many procedures used by TI Basis Administration group for ORACLE support, UNIX System Management, ORACLE/UNIX/SAP Security Policies, R/3 Release installation and R/3 Release upgrades

ORACLE skills used: ORACLE product installation and upgrades, SQL*NET access with 3rd party tools, ORACLE File System Performance and Tuning, INIT.ORA tuning, corrupt on-line redo logs, all ORACLE recovery methods (due to loss of all file systems, control files and indexes), ORACLE backup and restoration, application of UNIX patches to support ORACLE, ORACLE tuning for servers with multiple copies of SAP, avoiding database reorganizations, managing ORACLE Rollback segments for data loads

Perot Systems 08/1990 - 02/1996

Dallas, Texas

SAP Consultant/Sr. Database Administrator

Developed a Business Plan that was accepted by all levels of management within Perot Systems for creation of an Enterprise Applications Group

The initial goal of the plan is to develop expertise in the SAP Consulting arena

Currently performing all point of contact information for SAP within PSC

System Administrator and Senior Database Administrator for the AMI account with responsibility of recommending, justifying, acquiring, creating and building the hardware and software to migrate a mainframe (MVS) Patient Database to an open systems/UNIX platform

Recommended and used ORACLE7 CASE tools for the project

Negotiated AMI and Perot Systems discounts with the vendors

Performed all System Management and Database Administration functions for the Data General AViiON midrange computer

Acquired and managed Open Connect Systems (OCS) Gateway from MVS to UNIX for sending data to populate UNIX system databases

Evaluated, acquired, justified and used various UNIX System Management tools

Senior Database Administrator for the AMI account with responsibility of managing database activities for the Inventory, Purchasing, Receiving and Accounts Payable Systems

Responsible for software releases of user requested enhancements

Standardized the migration, re-sizing and enhancement process by using detailed work plans of all database related activities

Senior Database Administrator at Europcar, St. Quentin, France with the responsibility of reducing costs of existing database systems

E-Systems 3/1986 - 7/1990

Garland Division

Manager, Database Administration

Led all Database Administration activities for the development or acquisition and implementation of Engineering Systems, Human Resources, General Ledger, Bid Proposal, Fixed Asset and the complete CAS (Computer Associates) Manufacturing MRPII System

Because of the success of database systems, we replaced or upgraded every major business system in use

Led the first use of CASE Tools, Bachman and IEW for in-house database development

Cost justified, acquired and used these tools for development of shop floor control and financial systems

These products reduced the man-hours required to implement and support new systems

KEY COURSES AND TRAINING

Project Management Professional (PMP from PMI) Certification #1642891, 2013

VMware vSphere (V5.1): Install, Configure, Manage, 2013

University of Texas at Dallas (UTD) MBA Program (3.8 GPA), 2011

University of Landshut (Hochschule Landshut), Germany. International Business, Negotiation and MIS

University of Texas at Dallas (UTD) Project Management Masters Certificate (3.87 GPA), 2010

SAP NetWeaver Advanced Basis

SAP Business Information Warehouse Management

SAP Performance Management

Veritas Systems Backup and Recovery

SUN ES10000 System Administration

SAP Technical Core Competency

SAP R/3 Performance and Tuning Workshop

SAP R/3 Advanced Administration

SAP Database Administration for ORACLE

SAP R/3 Sales Distribution and Materials Management Certification

UNIX and TCP/IP System Administration

ORACLE7 Database Administration I and II

ORACLE7 CASE Training, Oracle

ORACLE7 SQL*REPORTWRITER, Oracle

IEW CASE Training, Knowledgeware

Supervisor Training, E-Systems

Complete MRP II Training, Univ. of North Texas

Complete Database Administration Series, Cullinet

Manager Training, McDermott

Project Management, IBM

QUALIFICATIONS

MBA, University of Texas at Dallas (UTD)

Project Management Masters Certificate, University of Texas at Dallas (UTD)

B. S., Computer Science, University of Louisiana at Lafayette, LA

LANGUAGES

English: Fluent

Spanish: Basic (High School and College, worked in Mexico City)

French: Basic (Worked in Paris and Brussells)

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