Alton Brown

***-** ********* ****** ******, NY **413 718-***-**** 347-***-**** acq3ql@r.postjobfree.com

Summary of Qualifications

• Excellent interpersonal and communication skills

• Reliable; ability to accomplish multiple tasks within established timeframes

• Equally effective working independently and in cooperation with others

• Able to learn and apply new policies and procedures

Skills and Experience

Senior Loan Operations Coordinator (Commercial Loan Department)

• Checked loan agreements to ensure that they are complete and accurate, according to policies

• Referred loans to loan committees for approval

• Submitted applications to credit analysts for verification and recommendation.

• Updated, corrected loan information upon request

• Interviewed applicants and request specified information for loan applications

• Maintained current knowledge of credit regulations

Early Mortgage Intervention Officer (Residential Loan Department)

• Provided for the timely collection of delinquent accounts

• Advised customers of their responsibilities under the loan contract and counseled them regarding the budgeting of payments

• Established and maintained accurate records for the assigned group of accounts

• Responded to all correspondence, request by phone in a timely manner often meeting with mortgagors face to face at their homes

• Prepared periodic reports on delinquent loans and foreclosures.

• Coordinated / managed the handling and selling of real estate owned ( REO) properties

• Developed and implemented collection procedures, which mitigated and minimized delinquencies

• Worked closely with attorneys and real estate brokers

Mortgage Client Representative / Processor

Quality Control File Review/Inventory Clerk

Mail and Inventory Clerk

Work History

Capital One, NA Melville, NY

Senior Loan Operations Coordinator 05/06 - 07/12

Lloyd Staffing Melville, NY

Senior Loan Operations/ Document Specialist 02/06 - 04/06

JP MorganChase Hicksville, NY

Early Mortgage Intervention Officer 04/89 - 12/04

Education

New York City Community Technical College Brooklyn, NY

Graphic Arts and Advertising Studies

Thomas Edison Technical and Vocational High School Queens, NY

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