Sarah Dela Cruz

***** *. ******* ***.

Carson, CA 90745

310-***-****

acq3e5@r.postjobfree.com

Job Objective:

A self-motivated individual with experience in customer service, administrative support and sales that is looking for a receptionist/customer service representative position in the medical field.

Work Experience:

IN-N-OUT, Torrance, CA

Level 5 Associate / Customer Service October 2011-Present

Provide superior customer service and operate store equipment

Responsible for the maintenance and cleanliness of the kitchen and create friendly dining experience resulting in a store that is one of the top in its district

Train new employees

Accountable for end of day drawer count for all cash and credit card receipts and ensures food is served to customers in a timely manner and multi-tasks during the day to ensure customer satisfaction and business productivity

Victoria’s Secret, Redondo Beach, CA

Sales Associate (Beauty Department) November 2010-October 2011

Responsible for providing excellent customer service and updating them on newest product lines and sales items

Handle cash and credit card transactions and report all end of day cash and credit card receipts to the closing manager

Replenish new shipments, stock items on the floor, assist with floor changes, maintain cleanliness of tables and walls, advise clients on makeup techniques and train new employees

JCPenny Retail Store, Carson, CA

Sales Associate (Home Department) November 2009-April 2010

Engage with customers to provide elite customer service that included assisting with answering and addressing any customer concerns regarding all store and online products

Handle cash and credit card transactions, customer returns, go-backs, and identify customer needs for an optimal shopping experience

Carson City Hall, Carson, CA

Building and Safety Clerk (Paid Summer Internship) June 2009-August 2009

Acknowledge, smile and greet business owners upon arrival, answer phone calls and respond to all inquiries

Schedule, maintain and confirm city inspector’s appointments with business applicants

Process city inspecting permits, file permits, process business applicant’s payment for all building permit fees and follow up on all pending business permits for all businesses that were due for inspection and payment

Skills:

Computer Program(s): Microsoft Word, Excel, Power Point, Skype

Language(s): Sign Language (Intermediate), Tagalog (Intermediate)

POS register, cash handling

Education:

California State University, Dominguez Hills Undergraduate

Major: Healthcare Management

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