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Customer Service Security Guard

Location:
Hoboken, NJ
Posted:
August 04, 2015

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Resume:

Victor Samuda

*** ******** ******, ****** ****, NJ 07304

470-***-****

acq3ap@r.postjobfree.com

PROFESSIONAL SUMMARY

Five years’ experience in the security industry as a Security Guard/Fire guard. Possess great observational and reporting skills. Exhibits genuine adeptness to cultural diversity. Maintains professionalism and integrity. Superb communication and interpersonal skills. Strong leadership capabilities with reliability and dependability. Utilizes sound judgment and emotional control. Great customer service skills.

WORK EXPERIENCE

Aug. 2008 – Apr. 2014

Emory University Hospital Midtown, Atlanta, GA

Transportation Attendant

Demonstrated excellent and effective communication and interpersonal skills when consulting with nurses, doctors and technologists regarding patient delay and availability

Exhibited strong team work capabilities in coordinating with all radiology areas regarding multiple exams and procedures

Consistently and efficiently maintained and complied with facility procedures and regulations, safety, and patient care protocols

Ensured that all customer service standards and quality standards were not only met, but were exceeded to provide optimal customer service experiences to all patients daily

April 2007 – June 2008

T & M Protection Resources, New York, NY

Fire Guard

Assumed leadership roles and took initiative in monitoring fire command station and building management systems for the Federal Aviation Administration, Eastern Region, including water system, generator systems and smoke alarms

Responded to situations, critical or otherwise, as they appeared on the fire command station, including evacuations

Facilitated fire department, cleaning and snow removal crews

Feb. 2004 – April 2007

Guardian Security Services, New York, NY

Fire Guard

Assumed leadership roles and took initiative in monitoring fire command station and building management systems for the Federal Aviation Administration, Eastern Region, including water system, generator systems and smoke alarms

Responded to situations, critical or otherwise, as they appeared on the fire command station, including evacuations

Facilitated fire department, cleaning and snow removal crews

Jan.2003 – Jan. 2004

Maximum Security Investigations Inc., New York, NY

Security Guard

Patrolled apartment complex, maintained security logs and interfaced with Police and Fire Departments

Provided excellent customer service when interacting with individuals during patrol walks and when answering phones and taking messages

EDUCATION

Springfield Gardens High School, Queens, NY HS Diploma, Business

TECHNICAL SKILLS

Knowledge of Radnet Computer System, Knowledge of Microsoft Office applications

(Word, Excel, Power Point)



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