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Design Microsoft

Location:
Fredericksburg, VA
Posted:
August 04, 2015

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Resume:

Arthur G. Johnson

**** ********** *****

Woodbridge, VA. 22192

Phone 703-***-****

Fax 703-***-****

acq2zj@r.postjobfree.com

OBJECTIVE: Seeking an Information Technology related position, where I will be able to work in a professional environment. I am a team player, work well on my own and strive to enhance my skills and increase my knowledge as an I.T. professional.

EDUCATION:

DEVRY UNIVERSITY, ARLINGTON, VA - 2001- 2005

BACHELORS OF SCIENCE - COMPUTER INFORMATION SYSTEMS

GRADUATION DATE - FEBRUARY 2005

Courses included:

Connectivity

Object Oriented Programming

Structured Analysis with Design

Business Systems

Contemporary History

Programming Logic and Design

Advanced Database with Lab

Advanced Database with Lab

Object Oriented Analysis and Design

Software/Hardware Experience:

Windows XP, Vista

Win 7

Visio Flow Charting system

Microsoft Visual Studios. NET 2003

Microsoft Word

Microsoft PowerPoint

Microsoft SQL Server

Microsoft Excel

Notepad

C++

Microsoft Access

WordPad

Java

Microsoft Outlook Express

Type 55+WPM

Database Design

IDirect software(iBuiler, Imonitor, iSite)

Secret Clearance

CCENT certified

Remedy Ticketing system

EMPLOYMENT

Noc Operator: June 2013 – June 2015

UltiSat

Gaithersburg, MD

1. Monitor satellite communications networks to ensure that networks are available to all system users

2. Document and resolve data communications problems

3. Develop and follow troubleshooting procedures in an effort to resolve problems

4. Contacts users to correct and maintain network operations

5. Escalate problems as needed to engineering staff

6. Records daily network statistics

7. Open, update, and close trouble tickets

8. Update documentation to record new equipment installed, new sites, and changes to configurations

9. Coordinate installation and commissioning of communications equipment

Operations Specialist: Aug 2005 – Feb 2013

InmarsatGov.

Herndon, VA

1.Isolate and correct network related problems using iDirect tools (iBuilder, iMonitor, and iSite)

2.Manage network activities (Solarwinds) and record trouble ticketing system (Remedy)

3.Perform activations, deactivations, downgrades and upgrades of various VSAT terminals

4.Train new employees for various shifts

5.Provide in-depth technical information to customers

6.Went to Mississippi and Louisiana to provide support for Hurricane Katrina

7.Obtained CCENT in January 2011

8.Work on various troubleshooting documents and daily reports.

9.Work on various IP Equipment and Protocols (TCP/IP, routing, configurations, OSPF)

Martial Arts Instructor,

Nichol’s Defense Academy: September 2002-present

Alexandria, VA

1.Maintain student enrollment records, utilizing computer and database.

2.Design Graphs and promotional flyers for academy.

3.Certified Instructor for Fairfax County Park Authority.

4.Teach adult and children’s self-defense classes.

Recreation Assistant: June 2000- August 2002

Sosa Community Center

Ft. Belvoir, VA

1.Issued recreational equipment to civilians and military members

2.Worked with RECTRAC information system to make reservations and check inventory of items

3.Transported equipment to various sites for event set up

4.Maintained and repaired recreational equipment such as tents, ski’s, canopies

5.Attended seminars on skis and snowboards



Contact this candidate