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Customer Service Manager

Location:
India
Salary:
700 USD
Posted:
August 04, 2015

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Resume:

Name: Syed Mahmood Ur Rahman

E-mail: acq2x2@r.postjobfree.com

Nationality: Indian

Ethnicity: Asian

Date of birth: 06/08/1990

Address: Afzal House, Plot No 95, Srushti Colony, Opposite Nirmal School, Bijapur-586101, Karnataka, India

Phone: +91-789******* Mobile, +91-835*-****** Fixed Line

OBJECTIVE

To excel in my field through hard work, research, determination and perseverance. To serve the firm and humanity with the best of my abilities. Looking forward to work with the best and give my best irrespective of the industry I work in, Although working in an Oil rig has always been my dream job. Bigger the challenge-More exciting is the job.

ACADEMIC QUALIFICATIONS

2006 ?2008 Completed Secondary High School in Science, from Secab Pre University College, Bijapur-India.

2010-2014 BE in Mechanical Engineering, from Bearys Institute of technology, Mangalore-India.

EXPERIENCE (3YEARS&6MONTHS)

Operations Manager at UNITED WELDING WORKS

Location: India

Company Industry: Industrial

Job Role: Engineering : July 2014-Present.

Handling the day to day working of the company affairs, interacting with the clients, organizing the work force and guiding the clients with the selections as per their requirements and also taking care of works at the sites.

Verification Officer at B-Serve Data Solutions

Location: India

Company Industry: Consulting Services

Job Role: Customer Service : March 2009-July 2010.

Handling the high profile customers who had unpaid dues or claims and verifying the eligibility of such customers, Managing the team of tele-callers who would enquire as to the existence of such customers, Reporting to the manager on the day to day developments.

Advertisement and Sales Executive at Prime Events

Location: India

Company Industry: Advertising

Job Role: Marketing/PR : March 2008-March 2009.

Reaching out to potential customers by organizing events in Malls and Shopping Complexes for creating the brand image of newly launched products and advertising them, Also door to door campaigning, Interacting with existent customers and collecting reviews and suggestions for the products which already had a brand image.

SKILLS

LANGUAGES: English, Hindi, Kannada, Urdu:(Fluent). Arabic:(Beginner)

IT: Microsoft Office, CAED, CAMD, Solid Edge, Ansys, Hyper Mesh, Proe. Competent with Windows, Ubuntu, Fedora . Completed a course in Computer Hardware.

STRENGHTS: Good communication skills, Good Management and organizational skills, Strategic management and Analytical Skills, Excellent negotiation abilities, positive attitude, good listener, open to learn new ideas.

ADDITIONAL TECHNICAL QUALIFICATIONS

Completed a project at Hindustan Aeronautics limited-Helicopter Division :In-House Design, Development and Fabrication of Bore-sight Reticule Unit Bracket of the Helmet Pointing System.

Participated in a workshop-The 2-Day Hands-On Robotics Level 1 Workshop from 30-03-2012 to 31-03-2012 conducted by Electrono Solutions Pvt. Ltd.

Participated successfully in a Robotics workshop organised by ProActive-InfoSoft and also participated in "TECHNO CAMP 2013" a national level competition in association with Alcheringa 13- IIT Guwahati.

Participated in a workshop on ?Creativity and Innovation ? held at Bearys Institute of technology, Mangalore in association with BIT Innovators Club on 20-04-12.

Participated in National Design completion on February-March 2013 conducted by CADD Centre Training Services Pvt. Ltd, held in Bearys Institute of technology, Mangalore.

Participated in the National IT Aptitude test conducted by NIIT with a score among the top 6% with a national rank of 4624.

ACHIEVEMENTS

Have been among the top Debate speakers as well as orators in the college and most sought after for my negotiation skills.

Participated in various cultural activities in the college.

Took active part in organizing the college day function as well as in organizing the Departmental events.

REFERENCES

Name: Dr S. A. Khan

Position: Principal

Company: Bearys Institute of Technology

Telephone: + (91-984*******

E-mail: acq2x2@r.postjobfree.com

Name: M. A. Baig

Position: Head of Mechanical Department

Company: Bearys Institute of Technology

Telephone: + (91-903*******

E-mail: acq2x2@r.postjobfree.com

I hereby declare that all the above information furnished by me is true to the best of my knowledge.

BIJAPUR

INDIA SYED MAHMOOD UR RAHMAN



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