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Customer Service Representative

Location:
San Francisco, CA
Posted:
August 03, 2015

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Resume:

Joseph Shelton

** **** & Country DR

APT **

Rosedale VA 24280

***/***-****

acq2p9@r.postjobfree.com

Employment History

Gas Well Technician / Pumper

September 1, 2014 G&R Gas Services INC, Claypool Hill VA

Maintain 59 wells

Ensure all wells are producing maximum amount of gas

Maintain two compressor stations (4 Leroi units and 3 Dearing units)

Know location of all frac compressor sites for all contract companies

Fill out monthly paperwork that lists gas production, station production, brine produced, and brine production for each well for EPA tracking

Customer Service Representative

May 2014 – September 2014 AT&T Wireless, Lebanon VA

Resolve customer issues in first call

Make sure by the end of the call that customers are willing to recommend AT&T

Meet/Exceed call metrics for call center

Sales Consultant

November 2013 – May 2014 Sherwin-Williams, Longview TX / Abingdon VA

Greet all customers with a positive and helpful attitude when they enter the store

Educate customers on why our products are superior to other company’s paint products

Take and resolve complaints that each customer has and make sure they leave the store with their issue resolved

Painter / Laborer

August 2013 – November 2013 Terry’s Painting, Longview TX

Make sure that area is correctly prepped and ready to paint

Clean paint sprayers and guns thoroughly so they will be fully functional for next job

When spraying hazardous materials always be fully protected with paint suit and respirator

Education

August 1998-2002 Richlands High, Richlands VA

High School Diploma

Received $12,500 scholarship to Alderson-Broaddus College for study in Music

August 2002 – May 2004 Alderson-Broaddus College, Phillippi WV

Music Education

August 2004 – January 2006 Southwest VA Community College, Richlands VA

Information Technology

References

Stephen Pruitt 276/202-6042 Harold Johnson 276/964-1993 Robert Terry 903/279-6543



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