Aaron D. Phelps

**** **** *** *** ***

El Paso, TX 79934

915-***-****

acq2oq@r.postjobfree.com

Logistics Coordination & Management

Logistics Planning & Execution / Transportation & Distribution / Time & Resource Management

Highly dedicated, loyal professional with over 14 years of combined military and civilian experience supporting logistics functions to meet strict scheduling and budgetary requirements. Hands-on leader with proven expertise training and motivating teams in implementing transportation programs with outstanding safety, quality assurance and full regulatory and policy compliance. Flexible and reliable leader entrusted with Secret Security Clearance. Areas of Expertise:

Transportation & Fleet Management

Quality Assurance & Controls

Policy & Regulatory Compliance

Team Building & Leadership

Maintenance & Repair Operations

Documentation & Reporting

Professional Work History

Army National Guard, Staff Sergeant (E-6) (Oct 2011 - Present)

Delivery Driver UDS (Jun 2013 – May 2015)

Dr Pepper Snapple Group, Oklahoma City, OK

Responsible for delivering product to large format accounts on a predetermined route for advanced sales, maintaining strong customer support, quality service, and effective merchandising of products. Delivered products to scheduled accounts in good condition and within scheduled delivery time. Accountable for cash/credit proceeds and products removed from inventories.

Computed and recorded transactions and conveyed all related cash, checks, and documents to Route Auditor at conclusion of work shift.

Maintained assigned vehicle in accordance with applicable safety regulations.

Emergency Roadside Service Driver (May 2012 – Apr 2015)

AAA Oklahoma, Bethany, OK

Responded to dispatched calls in a safe, timely manner. Operated a Ford F-650 tow truck equipped with a roll-back flatbed. Provided roadside assistance in a safe, professional manner; free of accidents, injuries and damage.

Inspected truck and related equipment, tools, rigging inventory and completing and turning in pre-shift inspection prior to beginning duty each day.

Maintained truck fluid levels according to manufacturer standards and noted quantities added on the pre-shift inspection sheet.

Technical Support Specialist (Oct 2011 – May 2012)

Sprint PCS, Oklahoma City, OK

Responded to telephone-based inquiries of both basic and complex technical nature supporting the company’s products and services. Analyzed both routine and non-routine issues with wireless equipment, software applications, and network performance to identify problem root cause and recommended corrective action. Recommended solutions to customer questions which sometimes required follow-up or escalation to a higher level of expertise.

Handled situations which required adaptation of responses or research according to unique customer situations.

Maintained log of problems so recurring problems could be reported to product or service development.

Senior Motor Transport Operator (May 2008 - Oct 2011)

United States Army, Ft Sill, OK (Deployed to Iraq June 2010-June 2011)

Performed regular preventive maintenance on vehicles. Maintained the proper paperwork for efficiently tracking scheduled vehicle maintenance. Operated various sized vehicles ranging from 1 to 50 tons. Drove over all terrain and in all weather conditions applying all safety rules and practices resulting in no accidents or incidents. Performed access control and patrol duties on a military installation in both the United States and in Iraq.

Conducted vehicle searches and inspections and inspected containers, personal property, and documents.

Operated two-way communications equipment while maintaining duty journal and prepared written reports.

Motor Transport Operator (Dec 2005 to May 2008)

United States Army, Ft Bliss, TX (Deployed to Iraq Sept 2006-Dec 2007)

Inspected containers, personal property, and documents. Operated and maintained vehicles ranging from 3/4 ton to 46 tons. Drove vehicles long distance over all types of challenging terrain and under adverse weather conditions. Applied all safety precautions in loading and off-loading of cargo.

Performed preventive maintenance checks and services, quickly identifying any deficiencies which could result in serious mechanical malfunctions.

Detained those suspected of illegal activity while patrolling different area structures, and took statements and reported incidents to the military police.

Education and Credentials (Jun 2012 – Dec 2013)

Associate of Applied Science, Information Technology

Oklahoma State University-oklahoma City, Oklahoma City, OK

Diploma (Sep 1994 – May 1998)

McLoud High School, McLoud, OK

Training & Certifications:

Warrior Leadership Course (120 hours) Army Commercial Driver License Course (40 hours) Motor Transport Operator Course (280 hours) Texas Class “A” CDL

Recognition & Awards:

Army Commendation Medal (three) Army Achievement Medal Army Good Conduct Medal Army Reserve Component Achievement Medal National Defense Service Medal Navy Meritorious Unit Commendation Navy “E” Ribbon Navy Sea Service Deployment Ribbon Army Non-commissioned Officer Professional Development Ribbon Army Service Ribbon Overseas Service Ribbon (3 stars) Army Driver/Mechanic Badge Navy Submarine Insignia Global War on Terrorism – Expeditionary Medal Global War on Terrorism – Service Medal Combat Action Badge Iraqi Campaign Medal (3 stars)

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